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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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It's only a renewal. It's only a renewal. Its only a renewal. Its only a renewal
I had to have the parts shipped to Canada. They offered a flat rate of 35.00... Price was fine but it took from Sept 9th when I placed the order, until Sept 25th when I finally received it... 16 days, Really? I would have much preferred to have an option for shipping... Something like slow - medium - fast! And give me an option to select which one I'd prefer... Then I could make a decision based on price and how badly I needed the shipment...
Overall awesome! Can be challenging finding what u need per so many years overlapping parts! Can be difficult narrowing down a selection for your specific ride
We received are tires fast, I will so do more orders from your company in the future. Thanks
Ordered a Cardo intercom. Order was received and shipped quickly. A good shopping experience. I would definitely use J&P again
Products were great... shipping was not. Paid for two day ( ordered on Tuesday evening) but didnt recieve items until late on Friday. Not sure whose fault it was, but items didnt arrive when expected.
I wanted a part. I bought a part. There was joy in Mudville once again.
I appreciate that first item was returned hassle free. Second seat did not fit, correctly and I had to modify.
But at least u guys responded quickly. I'm still waiting for some part from some other co.
Still haven't heard back! Thx!
Items were exactly as described. Ordering was easy and delivery was quicker then expected. I will shop J&P before shopping elsewhere.
There were some adjustments I had to make, but too easy. Had to adjust the 2 mounting tabs, other then that it looks and feels great
The stamped sheet metal part was too small to fit over 1955 panhead ignition switch. I pounded a socket into it to make it go over okay but it cracked in the process. Looks okay for now
I ordered 2 expensive spark plugs and 2 bottles of oil, they put it all in one box. The spark plug boxes and spark plugs were completely smashed by the oil bottles during shipping.
No need to go to the Harley dealer with J&P.
I rebuild my first bike in around 1990. I used parts then ordered from J&p Cycles. I have used them off and on since.
I received my order promptly as usual however one product was not as advertised. The Letric Lighting Co. 3" Flat Style Turn Signal Lenses For Harley were not 3" they were 3.25'. I needed 3" for my 97 Dyna but decided to keep them for my 17 Road King.
Superb service and product availability is what makes J&P cycles the company i chose to use
Have looked high & low for this part was told had to buy whole wiring harness. Will be ordering from J& P from now on.
I found that navigating through the web site was extremally easy. But, there where some items that I was looking for that were out of stock and had to look elsewhere. No big deal.
I find that everything I am looking for you have and is very easy to find. The site is extremely easy to deal with.
Always had good delivery with J&P Cycles. Parts look like they will seal better than the banjo bolt washers I had that were leaking. I do know that I spent 30 minutes looking for a longer bolt only to be given part numbers of parts I already have! Some chat techs need more training! Custom trike with T to hook up each wheel and brake master cylinder. Master cylinder line to T fitting always leaked. Wind up just trying the new style washers.
Returning customer. Always great service and easy checkout.
Parts were delivered quickly
Brake pads seem to be a pretty good quality
Did have to grind the metal on the pad to get it to fit in the caliper, but that is the normal experience
Pad selection was good, could not locate the pins or springs.
Pins for the calipers could not be located, nor the retaining springs; should be able to purchase with the brake pads
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Jeffrey
Thank you for sharing your experience with us. We're sorry to hear that we didn’t meet your expectations. Your feedback is incredibly valuable, and we want you to know that we take it seriously. If there’s anything more we can do to make things right, please don’t hesitate to reach out.
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
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