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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,873
quality
23,556
This company responds to reviews on average within 5 days

Instant Feedback

73,122 reviews

We monitor reviews for authenticity

Cyprus
1 review
0 helpful votes
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Perfect replacement
October 8, 2024

Perfect fit, easy install, came with copper anti seize and most importantly no more O2 codes!

Date of experience: September 28, 2024
Massachusetts
1 review
0 helpful votes
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Some issues
October 8, 2024
Updated review

First set I ordered came incomplete. Second set was complete but had a scratch and they are made in China. It was Amazon quality at a premium price. Not thrilled but it is what it is.

Date of experience: September 27, 2024

Not happy you advertise 10% off on a order if you subscribe...
September 27, 2024
Previous review

Not happy you advertise 10% off on a order if you subscribe to emails and text alerts only to find out its for first purchases.

Date of experience: September 16, 2024
California
1 review
0 helpful votes
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Derby cover is a great price for how good it looks and how well it matches the chrome from the primary cover. Spark plugs and ignition coils work and fit perfectly, time will tell if they are good or not!

Date of experience: September 27, 2024
Australia
1 review
0 helpful votes
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Handelbar controls
October 8, 2024
Updated review

Easy to find the right parts great service very fast postage and great communication would recommend to everyone and i will buy more from jp cycles

Date of experience: September 27, 2024

Very easy shopping
October 2, 2023
Previous review

Very easy shopping

Date of experience: October 1, 2023
Florida
1 review
0 helpful votes
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Need parts for metric bikes
October 8, 2024

Can find anything on site but limited if it's not a harley would like see parts for Hondas and yamahas

Date of experience: September 27, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Arkansas
1 review
0 helpful votes
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A good option for being seen.
October 8, 2024

I ordered a pair of bullet lights to put on the front of my trike for more visibility during the day, and at night. This is absolutely one of the best add-ons that I have done. I went riding with my brother in the lead. At our first stop, he told me that the lights worked really well for being seen. I have them mounted down low on my engine guards, and he told me that being apart from the headlight like that was a good idea.

Date of experience: September 27, 2024
Massachusetts
1 review
0 helpful votes
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Perfect fit
October 8, 2024

The new clutch cable feels great. Very easy to install took no time at all

Date of experience: September 27, 2024
Nevada
1 review
0 helpful votes
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Road King Brake Rebuild Kit
October 8, 2024

I did a rear brake rebuild on my 03 road king. The kit was an open box but it was all there with no issues. Very good price too. J&P always comes through.

Date of experience: September 27, 2024
Ohio
1 review
0 helpful votes
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Another biker
October 8, 2024

Very professional and knowledgeable about motorcycles could tell that he rode

Date of experience: September 27, 2024
New Jersey
1 review
0 helpful votes
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Making my purchase was a breeze. Prices were affordable and fair.

Date of experience: September 27, 2024
New York
1 review
0 helpful votes
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Slay!
October 7, 2024

Got everything on time, everything fit, and everything worked. Can't ask for more. Thanks again J&P!

Date of experience: September 27, 2024
California
1 review
0 helpful votes
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Always good service
October 7, 2024

These people always give me good service. I received everything quickly and all was as described.

Date of experience: September 27, 2024
Missouri
1 review
0 helpful votes
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Harley tuner
October 7, 2024

Perfect part thank you for helping my bike she runs great now

Date of experience: September 27, 2024
Michigan
1 review
0 helpful votes
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Great service
October 7, 2024

Fast and easy to use. What ever you may need they seem to have and ship it out rapidly.

Date of experience: September 27, 2024
Virginia
1 review
0 helpful votes
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Easy shopping, quick delivery. Product was exactly as described and was a easy install in under 5 minutes

Date of experience: September 27, 2024

Website is easy to navigate and you know your getting the correct parts for vehicle Fit

Date of experience: February 17, 2024
Delaware
1 review
0 helpful votes
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Quick shipped
October 7, 2024

The product came the very next day after I placed my order. I did not have to pay for shipping.

Date of experience: September 27, 2024
California
1 review
0 helpful votes
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Made in China
October 7, 2024

Nothing says America like made in china parts. I took the old ones off and put the new ones on and put the stickers on myself. But man! Those stickers really make the made in china parts look cool. Youre paying for stickers. Burly Slammer Shocks (insert eye roll) The only thing getting slammed is the consumer. Good luck with your new stickers.

Date of experience: September 27, 2024
Indiana
2 reviews
0 helpful votes
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Low quality -
October 7, 2024

To place the order was very easy. The shipping time was extensive! Product quality is substandard. I will shop around for my parts a little while longer next time.

Date of experience: September 27, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

North Carolina
1 review
0 helpful votes
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Quality products at good prices...
October 7, 2024

Parts arrived quickly and work perfectly. J&P has remained a quality outfit I can rely on.

Date of experience: September 27, 2024
Texas
1 review
0 helpful votes
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Good service
October 7, 2024

Very satisfied with the purchase and I would buy from you again

Date of experience: September 27, 2024