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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,845
quality
23,372
This company responds to reviews on average within 5 days

Instant Feedback

72,567 reviews

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West Virginia
1 review
0 helpful votes
Follow Tony H.
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Quick service, I always look at J&P Cycle first due to the lack of Harley Davidson dealerships having the parts I need. If your bike is over 10 years old, most parts are obsolete at the dealerships or online and you have to go elswhere.

Date of experience: March 23, 2026
Illinois
1 review
0 helpful votes
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Good Source for parts
April 2, 2026
Updated review

As always, J&P keeps you very well informed on the status of your order, to the point where it probably could teach many independent online retailers a lesson. Very highly rated.

Date of experience: March 10, 2026

Thanks guys!
May 6, 2025
Previous review

Thanks guys! Always easy to find what I need on here.

Date of experience: April 26, 2025
Texas
1 review
0 helpful votes
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Always great service and products! Did have one order arrive a bit later than expected. Overall great shopping experience! Great prices and always great customer service!

Date of experience: March 23, 2026

Great deals!
March 19, 2026
Previous review

Great deals!

Date of experience: March 9, 2026
1 review
0 helpful votes
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Great company
April 2, 2026

Always a great experience buying products from this company

Date of experience: March 23, 2026
1 review
0 helpful votes
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Great product and great service
April 2, 2026

I ordered an outer primary cover for a Shovelhead. Great price and it included the starter shaft bearing and to my surprise new chrome bolts.

Date of experience: March 23, 2026
Ohio
1 review
0 helpful votes
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Always Good Experience
April 2, 2026

I have purchased motorcycle parts and accessories many times JP Cycles and have never had a bad experience. On time delivery and exactly what I ordered. Their prices and and quality are on point.

Date of experience: March 23, 2026
1 review
0 helpful votes
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Very pleased
April 2, 2026
Updated review

Very simple to find products that I wanted.Delivery time was amazing.

Date of experience: March 23, 2026

Had everything I needed at a good price.Easy to order
March 20, 2026
Previous review

Had everything I needed at a good price.Easy to order

Date of experience: March 10, 2026
1 review
0 helpful votes
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Bothersome
April 2, 2026

I keep getting hounded to provide a review. Stop emailing me. The product works as advertised which is what I as a customer expect.

Date of experience: March 22, 2026
1 review
0 helpful votes
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Bad part
April 2, 2026

Ordered a voltage regulator verified fit. But it was taller and the mounting holes were way off. I get a lot of parts from j and p, only second time I've had an issue so doing ok.

Date of experience: March 22, 2026
1 review
0 helpful votes
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.
April 2, 2026

...

Date of experience: March 22, 2026
1 review
0 helpful votes
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Easy navigation
April 1, 2026
Updated review

Needed bars and a windshield and don't know a better place to shop then JP

Date of experience: March 22, 2026

Got everything I needed
April 6, 2025
Previous review

Got everything I needed

Date of experience: March 27, 2025
1 review
0 helpful votes
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Quick release Saddle Bag Mounts
April 1, 2026

I have used these before. They made a nice modification to make the adjustability of the brackets easier during installation. However, the new bracket is designed to have the bottom of the saddle bag tilt away from the bike. It looks weird.

Date of experience: March 22, 2026
Texas
1 review
0 helpful votes
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Excellent
April 1, 2026
Updated review

Have always gotten great products and fast service!

Date of experience: March 22, 2026

Always great
May 26, 2025
Previous review

Always great

Date of experience: May 16, 2025
1 review
0 helpful votes
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Parts fit decent.
April 1, 2026

Right out of the box I noticed a good amount of scratches on the new fender struts. There was a few spots on the edges that had some rough spots which will require to be sanded down in order to not damage the paint on the bike. If it wasn't for the scratches I'd give it a hire review

Date of experience: March 22, 2026
Texas
1 review
0 helpful votes
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Everything I expected
April 1, 2026

My BR1800 tactical bag was exactly as I expected. Large amount of space, multiple pockets to organize smaller items and it fits perfectly on my Street Bob.

Date of experience: March 22, 2026
1 review
0 helpful votes
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Great experience
April 1, 2026

My Parts actually did not fit, but it was not the fault of JP cycles when I called in. They were super helpful with getting my parts returned. This is a good company to do business with thanks.

Date of experience: March 22, 2026
1 review
0 helpful votes
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Complete Satisfaction
April 1, 2026
Updated review

I originally order the part from another company which would have saved me over $100. It took almost a week before they finally reached out and said they couldn't fulfill the order. To say I was quite upset about that. I then immediately made the order through J&P and received it the very next day. I won't lie, it was definitely a little more expensive, but like they say, you get what you pay for.

Date of experience: March 22, 2026

Quick and affordable
September 10, 2025
Previous review

Quick and affordable

Date of experience: August 31, 2025
California
1 review
0 helpful votes
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Ultra limited fender skirt
April 1, 2026
Updated review

Found what I was looking for quickly online, the catalogue (inventory) is very extensive and easy to scroll through to find what you need.

Date of experience: March 21, 2026

Always seems to have what I need
March 20, 2026
Previous review

Always seems to have what I need

Date of experience: March 10, 2026
Florida
1 review
0 helpful votes
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Always Dependable…
April 1, 2026

Ordering from J&P Cycles has been straight forward, their website easy to navigate and search products that fit my specific bike. My order was processed and shipped quickly and on time.

Date of experience: March 21, 2026
1 review
0 helpful votes
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Shipping was very slow
March 31, 2026

I was told my order would arrive on a certain day and it was a week later it arrived! Maybe it was FedEx IDK, it did arrive and I installed it and all is good now!

Date of experience: March 21, 2026