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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,931
quality
24,076
This company responds to reviews on average within 4 days

Instant Feedback

74,717 reviews

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1 review
0 helpful votes
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Awesome Parts and Prices!
April 25, 2026

Knowledgeable employees with actual parts and motorcycle experience.

Date of experience: April 14, 2026
North Carolina
1 review
0 helpful votes
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Clearer descriptions
April 25, 2026
Updated review

I found the website very intuitive and easy to use. I'm not sure if the descriptions for the items I ordered are very clear. In making my selection of replacement tires, the image and the description didn't seem to match or is confusing. I wanted to an all black wall tire by the vendor I selected, but ended up with a white wall tire instead. In reviewing my order, i see that I selected the correct size tire but in the wrong format. I'm pleased with the tires and had them installed, just next time i will double check the image versus the actual description before confirming the order.

Date of experience: April 14, 2026

Website a little confusing when switching from the...
April 13, 2026
Previous review

Website a little confusing when switching from the wish list to the move to checkout. Didn't see the link between them. Should make the link a little larger and maybe in BOLD font for easier locating.

Date of experience: April 3, 2026
1 review
0 helpful votes
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Fast service
April 25, 2026

My first time ordering from J&P and they were very efficient and quick. Their email updates were whimsical and kept me informed.

Date of experience: April 14, 2026
1 review
0 helpful votes
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Customer Service at its BEST
April 24, 2026
Updated review

Website is VERY friendly user. Orders are shipped out quickly and items are at your front door in a timely manner. My shipments have ALWAYS arrived within 5 business days. That's why J&P Cycles are my ONLY "GO TO" for parts.

Date of experience: April 14, 2026

GREAT PRODUCTS
October 13, 2025
Previous review

J&P Cycles are the absolute BEST. I have been dealing with them for several years now and have NEVER had to return anything. Delivery has ALWAYS been on time. Actually, I received the items 1-2 days before the expected delivery date.

Date of experience: October 3, 2025
1 review
0 helpful votes
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Exactly as described
April 24, 2026

Put in an order for a set of four tires, shipped out on the 5th day after ordering. Received a few days after that. Very happy.

Date of experience: April 14, 2026
Iowa
1 review
0 helpful votes
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Got the parts but I thought it would come in one shipment that would be more cost effective. However parts came from all over. Glad I didn't drive to here in Iowa to Anamosa to get from the store if it's even still there.

Date of experience: April 14, 2026

Found most of what I was looking for
April 13, 2026
Previous review

Found most of what I was looking for.

Date of experience: April 3, 2026
1 review
0 helpful votes
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Perfect
April 24, 2026

Extremely fast shipping and part fit exactly! Thanks!

Date of experience: April 14, 2026
1 review
0 helpful votes
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Oversize Mini fuel filter.
April 24, 2026

I ordered two big twin mini fuel filters for a 91 hd sportster. They're far too large, and it will cost more to return ship than I originally paid for shipping.

Date of experience: April 14, 2026
Kimberly E. J&P Cycles Rep
17 hours ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

1 review
0 helpful votes
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Great windbreaker
April 24, 2026

As a 82 year old I have lost many mechanical talents. I carefully watched all utubes I could find on windshield change on the Honda PCX. All reported difficulties removing the fairing between windshield and lights. After 3 hours finally got the fairing off windshield removal and installation are simple 2 5mm Allen screws & 2 10mm bolts. New windshield is perfect, no wind. In a few days will take the scooter and the fairing to the Honda dealer and let them put the fairing back on.

Date of experience: April 14, 2026
1 review
0 helpful votes
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Amazing service
April 24, 2026
Updated review

Same day shipping and fast delivery. I joined the rpm program and it is definitely worth every penny. Already covered the fee in cash back.

Date of experience: April 14, 2026

Great service
March 23, 2026
Previous review

Ordered and shipped the same day. Arrived the next day.

Date of experience: March 13, 2026
Kentucky
1 review
0 helpful votes
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I trust J&P with my Harley Needs
April 24, 2026

I had look at other websites to find a windshield that matched my Harley. I could not find a site with an accurate part description and clear measurements. Once again J&P Cycles nailed it for me!

Date of experience: April 14, 2026
Illinois
1 review
0 helpful votes
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Great company to deal with
April 24, 2026

Website is pretty straight forward, prices are very good, not always the lowest but still excellent. Recommend this site for your parts!

Date of experience: April 14, 2026
1 review
0 helpful votes
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J&P Cycles is the best!
April 24, 2026

I order from J&P Cycles a lot and am always impressed with the timeliness and and packaging of my order. Plus, they have all of the parts I need. Thank you!

Date of experience: April 14, 2026
1 review
0 helpful votes
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Great service
April 24, 2026

Fast shipping, great item at great price. Easy install

Date of experience: April 14, 2026
Switzerland
1 review
0 helpful votes
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GREAT
April 24, 2026

So fast shipping to switzerland.
Some parts are not available for switzerland.
Thats the only negative thing i can say.

Overall a great experiance!

Thank you!

Date of experience: April 14, 2026
Tennessee
1 review
0 helpful votes
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Shipping dates
April 24, 2026
Updated review

In the ordering process, it stated that parts were available 3-5 business days, which for some reason it took 3-5 days for the supplier to ship to J&P, then another 3-5 days to ship to me. Once I received my parts they were perfect and what I intended. I did receive partial order quickly, then another piece a few days later, then the remaining parts were delivered later.

Date of experience: April 13, 2026

Good company, shipping is frustrating, as the orders...
April 15, 2026
Previous review

Good company, shipping is frustrating, as the orders come from different warehouses. Read small print on timeframes. Still waiting on parts a week later.

Date of experience: April 5, 2026
South Carolina
1 review
0 helpful votes
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Tire Purchase
April 24, 2026
Updated review

Ordered my Tire and had it delivered in 5 days and was exactly as described and safely packed with no damage. Love J&P cycle, always good service and great installation videos.

Date of experience: April 13, 2026

Easy to order parts and clearly marked for fit
January 5, 2026
Previous review

Easy to order parts and clearly marked for fit

Date of experience: December 25, 2025
1 review
0 helpful votes
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Opinion of Baron extended cable kit
April 24, 2026
Updated review

Excellent quality of cables
Unfortunately, no instructions were included when the add said they were.
Luckily, I figured out where everything went on my Stratoliner and am extremely pleased with the results! A little pricey, however, definitely a smart move buying the complete kit. Thanks again

Date of experience: April 13, 2026

Phone call to Oscar was helpful
April 12, 2026
Previous review

Phone call to Oscar was helpful

Date of experience: April 2, 2026
1 review
0 helpful votes
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Very satisfied
April 24, 2026
Updated review

Very satisfied very satisfied very satisfied very satisfied very satisfied very satisfied very satisfied

Date of experience: April 13, 2026

Very satisfied
May 10, 2025
Previous review

Very satisfied

Date of experience: April 30, 2025
1 review
0 helpful votes
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Spectacular
April 23, 2026
Updated review

The part I ordered was hydraulic rear brake light switch it was a perfect match and came quickly. Now I can ride again thanks

Date of experience: April 13, 2026

Easy and fast!
April 9, 2026
Previous review

Easy and fast!

Date of experience: March 30, 2026