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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,878
quality
23,626
This company responds to reviews on average within 5 days

Instant Feedback

73,263 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Rear Tire
March 1, 2025

I won't be a le to give a statement as to the performance of the product until I have ridden many miles.

Date of experience: February 18, 2025
North Carolina
1 review
0 helpful votes
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Great customer experience
March 1, 2025

I order from J&P Cycles because they've never let me down and their tech support is the best in the!

Date of experience: February 18, 2025
Illinois
1 review
0 helpful votes
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Gas Tank
March 1, 2025

I was looking for a gas tank that I found very easily. I Open your webpage and I ordered it, received it three days later. Very happy and satisfied with your ordering system.

Date of experience: February 18, 2025
California
2 reviews
0 helpful votes
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Excellent handlebar thermometer
March 1, 2025

J&P had 1.25" handlebar mountable thermometers! Yay, and it looks great on my Stratoliner. Easy to read, love it! Whole process of finding, ordering, and shipping was great.

Date of experience: March 4, 2025
Florida
1 review
0 helpful votes
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Great company
March 1, 2025

Speedy delivery...only 1 item that i wanted and couldnt get...the floorboards...please let me know when they are available.love u guys

Date of experience: February 18, 2025
Pennsylvania
1 review
0 helpful votes
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Fast and easy
March 1, 2025

Quick and easy no problems. It was easy to find the tire I needed. Check out was smooth with no problems.

Date of experience: March 1, 2025
Indiana
1 review
0 helpful votes
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Good
February 28, 2025

Great product and fit really well with no issues and will order more stuff soon

Date of experience: February 21, 2025
Florida
1 review
0 helpful votes
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N/a
February 28, 2025

Works as expected………………………………………………………………………………………..

Date of experience: February 18, 2025
Canada
1 review
0 helpful votes
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Excellent service.
February 28, 2025

I can not say enough about how great the employees are. Delta with my issue promptly. Highly recommend.

Date of experience: February 18, 2025
Georgia
2 reviews
0 helpful votes
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Helmet
February 28, 2025

It good 👍👍👍👍👍👍 all work and no play makes jack a dull boy.

Date of experience: March 1, 2025
Alabama
1 review
0 helpful votes
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Awesome process
February 28, 2025
Updated review

Ordered a air filter for a 2009 Honda VTX1300. Process was easy and fit was perfect. Seems to be a good product. Would recommend to others.

Date of experience: February 8, 2025

Great as always
September 30, 2024
Previous review

Great as always.

Date of experience: September 19, 2024
Illinois
1 review
0 helpful votes
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February 28, 2025

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Date of experience: February 18, 2025
Kimberly E. J&P Cycles Rep
over a year old

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Florida
1 review
0 helpful votes
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Surprised at how fast it shipped since I ordered on an a Friday. Made it from Kentucky to Florida by Tuesday morning. Seat was packaged well, installed easily

Date of experience: February 18, 2025
Illinois
2 reviews
0 helpful votes
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Rear brake rotors
February 28, 2025

I waited months for the rear brake rotors for my 2011 tri glide to be back in stock. As soon as I got the notification that you had them and I placed my order. I had them at my shop in two days. I am very happy about that.

Date of experience: March 4, 2025
Florida
1 review
0 helpful votes
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Thanks for the great proces
February 28, 2025

Got my front tire with a flash on two days before the date of delivery

Date of experience: February 18, 2025
Illinois
1 review
0 helpful votes
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Got it in a few days
February 28, 2025

Whenever I order from JP, I usually get within a week's time. Time means a lot to me and I've never had issues with quality either. Keep it up JP

Date of experience: February 18, 2025
Washington
1 review
0 helpful votes
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Solo Seat
February 28, 2025

Mounted with only few mods. Front seat bracket attached directly to factory frame mount hole. Rear bracket mounts right up to frame rails. Seat is of quality and durability. The 2" springs sit higher than expected and prefered for my personal riding style and comfort yet I can always change to a shorter spring.

Date of experience: February 18, 2025
Colorado
1 review
0 helpful votes
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Company is solid
February 28, 2025

Products are good. Service is good. However, They start spamming your inbox with stuff to sell. I dont care for that part

Date of experience: February 18, 2025
Michigan
2 reviews
0 helpful votes
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Great Price on Great Tires
February 28, 2025

Called my local J&P Cycle Store (Taylor, MI.) Great price, exactly was what I was looking to purchase. The tires were also recommended to me by Brian at your Taylor Michigan store. After speaking with Brian, I made the purchase.

Date of experience: March 10, 2025
Alabama
1 review
0 helpful votes
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Good part@ a good price
February 28, 2025
Updated review

This part worked very well and the price and shipping were good as well.

Date of experience: February 11, 2025

Easy and affordable
September 10, 2024
Previous review

Easy and affordable.

Date of experience: August 31, 2024