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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,658
This company responds to reviews on average within 5 days

Instant Feedback

73,401 reviews

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Arizona
1 review
0 helpful votes
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Very disappointed
March 2, 2025

I ordered a saddlman seat and the driver backrest is bent. I am getting nothing but runaround from J&P and saddle man. I spent over $800 and expected way better service. I buy stuff from J&P all the time, I will never purchase from them again. You lost a loyal customer on this one!

Date of experience: February 20, 2025
Pennsylvania
1 review
0 helpful votes
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Break line
March 2, 2025
Updated review

Ordered a break line, but ordered the wrong size, (my fault) return was very easy and J&P excepted my return and sent a replacement of the right size. The hole experience was really nice, easy and I ended up with just what I needed in a pretty short amount of time.

Date of experience: February 20, 2025

Parts were easy to find and order, with very simple...
February 22, 2025
Previous review

Parts were easy to find and order, with very simple returns. Will use J&P Cycles again

Date of experience: February 12, 2025
Georgia
1 review
0 helpful votes
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Item arrived quickly
March 2, 2025

Battery arrived quickly. I haven't installed it yet but I'm sure it's fine.

Date of experience: February 20, 2025
Florida
1 review
0 helpful votes
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Lost Goods
March 2, 2025

My order was lost by UPS, I called J&P Cycles to inform them of the problem. They took charge of the issue, contacted UPS to track my order down and get it delivered to me Great Job J&P.

Date of experience: February 20, 2025
Oklahoma
2 reviews
0 helpful votes
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Perfect
March 2, 2025

Searched all over the internet for in stock and found here in stock and ordered with ease and fast shipping and delivery.

Date of experience: February 20, 2025
Virginia
1 review
0 helpful votes
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Great
March 2, 2025

Well everything was easy as far as looking up parts to ordering and shipments were on time

Date of experience: February 20, 2025
Michigan
1 review
0 helpful votes
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Havoc sissy bar
March 2, 2025

The sissy bar was very tight on the front fitment to the rear shock mounts and it feels a little loose on the rear fit. Other wise it looks great on the bike

Date of experience: February 20, 2025
Missouri
1 review
0 helpful votes
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Shinco 705 tires
March 2, 2025

Tires were a good price, delivery to my house in 3 days. Still in the teens outside so don't have them mounted yet. I'll have a better review soon as it warms up.

Date of experience: February 6, 2025
Ohio
1 review
0 helpful votes
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On time and right every time
March 2, 2025

Everything is always on time and right everytime. If it says it will fit, it is going to fit. Never had a issue

Date of experience: February 20, 2025
New Mexico
1 review
0 helpful votes
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Great product, poor shipping
March 2, 2025

Purchased a brake line kit on Saturday, paid for overnight shipping so I'd have the part no later than Tuesday. Unfortunately it didn't get actually leave their facility until Tuesday. The did make it good by refunding my freight which was definitely appreciated.

Date of experience: February 12, 2025
Arizona
1 review
0 helpful votes
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Thanks
March 2, 2025
Updated review

The website is easy to use, all parts as easily accessible and easy to find. I appreciate the support

Date of experience: February 19, 2025

Yes
January 24, 2025
Previous review

I received all my parts. My overall experience was good. Thank you

Date of experience: January 13, 2025
Florida
1 review
0 helpful votes
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Best bang for your buck
March 2, 2025

Had exactly what I was looking for at a great price. Shipping was fast and on time. Packages where packed right.

Date of experience: February 19, 2025
Oregon
1 review
0 helpful votes
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My bad
March 2, 2025
Updated review

I found out that thse puhrods require removing the rocker boxes which defeats thd purpose of adjustable pushrods. The S&S quickies are what I should have ordered. Going to try removing the lifters blocks instead.

Date of experience: February 19, 2025

Easy website
May 1, 2024
Previous review

Easy website

Date of experience: April 20, 2024
Indiana
1 review
0 helpful votes
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I enjoy, shopping here
March 2, 2025

Awesome, good timing, and as always I am happy with their products and services.

Date of experience: February 19, 2025
Maryland
1 review
0 helpful votes
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Ciro frame mounted peg arms
March 2, 2025

Install was easy. Product was as described and seems to be good quality. Haven't been able to try them out yet on a ride though. Hopefully soon

Date of experience: February 19, 2025
New York
1 review
0 helpful votes
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Sophie helped a lot in helping me find the tires I needed. Thank you.

Date of experience: March 2, 2025
Mississippi
1 review
0 helpful votes
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Great
March 2, 2025

Great over all experience and knowledgeable people and returning customer

Date of experience: February 19, 2025
Arkansas
1 review
0 helpful votes
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Solid gripping surface
March 2, 2025

The lug pattern on these coyote sedona tires is a great all terrain fit, weather rock road or woodland trail they really grip.

Date of experience: February 19, 2025
West Virginia
2 reviews
0 helpful votes
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J&P Cycles the way to go
March 2, 2025

Great experience, easy to find parts and knowledge to go with installation and questions

Date of experience: March 5, 2025
Tennessee
1 review
0 helpful votes
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Great Company
March 1, 2025

I have been ordering from them for years now and never have I had a problem of any kind. They have always been very helpful too.

Date of experience: February 19, 2025