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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,842
quality
23,346
This company responds to reviews on average within 5 days

Instant Feedback

72,515 reviews

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California
1 review
0 helpful votes
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Pretty fast delivery times
March 3, 2025

I had hoped that the entire fuel pump assembly was included. I guess I should have noticed that the fuel regulator wasn't included.

Date of experience: March 7, 2025
Florida
1 review
0 helpful votes
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I will definitely recommend to my friends your products and ease of ordering.
The goggles are going to be used in my airplane that has an open cockpit so I must have very good fitting goggles that won't be blown off at air speeds😃👍

Date of experience: February 21, 2025
California
1 review
0 helpful votes
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Love jp cycle
March 3, 2025

Always a great experience shopping or browsing j&p cycles. Shipping was quick and efficient as always!

Date of experience: February 21, 2025
Utah
1 review
0 helpful votes
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Fast delivery
March 3, 2025

My product was delivered in great time. Very impressive. Returning customer.

Date of experience: February 21, 2025
District of Columbia
1 review
0 helpful votes
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JP cycles is my first choice for my Harley parts...
March 3, 2025
Updated review

Great, easy to shop, easy to order, parts come quickly...

Date of experience: February 21, 2025

Great service...
January 30, 2025
Previous review

Great service...

Date of experience: January 20, 2025
Florida
1 review
0 helpful votes
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Shipping
March 3, 2025

I ordered this item on 2/10/25 and received it on 2/19/25. That is much too long! You need to do better.

Date of experience: February 21, 2025
Kimberly E. J&P Cycles Rep
over a year old

We looked at your order we show your order was placed on 2/8/2025 and delivered on 2/12/2025. We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

New Hampshire
1 review
0 helpful votes
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Great company
March 3, 2025

Been a while, but I have dealt with you folks in the past. Easy to navigate your site, and as always, a great selection of parts for every budget

Date of experience: March 4, 2025
Canada
1 review
0 helpful votes
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\m/
March 3, 2025

Order as described, fast and professional every time! Flat shipping rate international is awesome, they are my go to, but I want quality parts for my ride.

Date of experience: February 21, 2025
Florida
1 review
0 helpful votes
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Great lid for my helmet
March 3, 2025
Updated review

Easy purchase. Put in what I needed in the search bar and quickly found it.

Date of experience: February 21, 2025

Great website!
July 4, 2024
Previous review

Great website!

Date of experience: June 24, 2024
Missouri
1 review
0 helpful votes
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Quick Response
March 3, 2025

Great experience. Easy to order parts and the shipping was fast. I will defiantly be ordering more parts from these guys.

Date of experience: February 21, 2025
Tennessee
2 reviews
0 helpful votes
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Saddle bag supports
March 3, 2025

Parts delivered did not fit as advertised. Right side mount wouldn't work at all. Should have contacted customer service. I made a piece that would work.

Date of experience: February 20, 2025
Kimberly E. J&P Cycles Rep
over a year old

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers. If you ever have an issue please get in touch with us. We are always here to help.

California
1 review
0 helpful votes
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New parts
March 3, 2025

Quick and easy showed up on time what I wanted making me say more than I have to say

Date of experience: March 4, 2025
Montana
1 review
0 helpful votes
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Very fast shipping!
March 3, 2025

J&P Cycles had what I needed. The website is very well done and easy to navigate. Check out was easy and shipping lightening fast. Great job!

Bob

Date of experience: February 20, 2025
North Carolina
1 review
0 helpful votes
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Great customer service!
March 2, 2025

Quick and easy, product came to house in a timely manner and in good condition

Date of experience: March 3, 2025
Arizona
1 review
0 helpful votes
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Great Customer service
March 2, 2025
Updated review

It was great. Product arrived on time and was what was ordered. Installation was simple per web site along with paperwork.

Date of experience: February 20, 2025

Air cleaner
December 22, 2024
Previous review

Great look, easy instructions and install for a rookie do it yourself guy.

Date of experience: December 12, 2024
Georgia
1 review
0 helpful votes
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Tires
March 2, 2025

Great deals! Found exactly what I needed and was delivered within 3days, that's why I love shopping locally.

Date of experience: February 25, 2025
Arizona
1 review
0 helpful votes
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Very disappointed
March 2, 2025

I ordered a saddlman seat and the driver backrest is bent. I am getting nothing but runaround from J&P and saddle man. I spent over $800 and expected way better service. I buy stuff from J&P all the time, I will never purchase from them again. You lost a loyal customer on this one!

Date of experience: February 20, 2025
Pennsylvania
1 review
0 helpful votes
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Break line
March 2, 2025
Updated review

Ordered a break line, but ordered the wrong size, (my fault) return was very easy and J&P excepted my return and sent a replacement of the right size. The hole experience was really nice, easy and I ended up with just what I needed in a pretty short amount of time.

Date of experience: February 20, 2025

Parts were easy to find and order, with very simple...
February 22, 2025
Previous review

Parts were easy to find and order, with very simple returns. Will use J&P Cycles again

Date of experience: February 12, 2025
Georgia
1 review
0 helpful votes
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Item arrived quickly
March 2, 2025

Battery arrived quickly. I haven't installed it yet but I'm sure it's fine.

Date of experience: February 20, 2025
Florida
1 review
0 helpful votes
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Lost Goods
March 2, 2025

My order was lost by UPS, I called J&P Cycles to inform them of the problem. They took charge of the issue, contacted UPS to track my order down and get it delivered to me Great Job J&P.

Date of experience: February 20, 2025