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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,838
quality
23,317
This company responds to reviews on average within 5 days

Instant Feedback

72,437 reviews

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North Carolina
2 reviews
0 helpful votes
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Product good quality
March 4, 2025

The product was fine but it was delivered almost a week past the estimated date of delivery. When I place an order with any company, especially when I pay shipping, I expect to receive it within a day or two of the estimated date. This arrived almost a whole week later which was less than acceptable to me.

Date of experience: February 22, 2025
Kentucky
1 review
0 helpful votes
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Another great transaction
March 4, 2025
Updated review

As always you have what I need at a great price. Your website is easy to navigate and delivery is prompt.

Date of experience: March 6, 2025

I found what I needed with the help of your tech Joseph
November 8, 2024
Previous review

I found what I needed with the help of your tech Joseph

Date of experience: October 29, 2024
Minnesota
1 review
0 helpful votes
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JP Cycle does their job right.
March 4, 2025

Was easy to find what fits my bike and info available also for installing.

Date of experience: March 5, 2025
Florida
1 review
0 helpful votes
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Hard to find spring
March 4, 2025

Happy to find the spring purchase two work just fine thank you you five star

Date of experience: February 22, 2025
Alaska
2 reviews
0 helpful votes
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So far so good
March 4, 2025
Updated review

Overall good shopping experience, quality parts. Partial order received, still waiting on second package.

Date of experience: February 22, 2025

Excellent product and service
September 1, 2024
Previous review

Excellent product and service

Date of experience: August 22, 2024
Texas
1 review
0 helpful votes
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Satisfied
March 4, 2025

Shopping experience was satisfactory. And the parts fit exactly as hoped.
Thanks.

Date of experience: March 4, 2025
California
1 review
0 helpful votes
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Fitment
March 4, 2025

Looks good, fits good. Needs scratches filled and 2 coats of body primer to prep for paint.

Date of experience: February 21, 2025
Indiana
1 review
0 helpful votes
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I was supposed to get a discount but every time I go to pay, it will not accept really upset.

Date of experience: March 7, 2025
Missouri
1 review
0 helpful votes
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Satisfied customer
March 4, 2025

Very convenient had everything I needed and received it in a timely manner.

Date of experience: March 4, 2025
North Carolina
1 review
0 helpful votes
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Quality products reasonable price
March 4, 2025

Ordered offset riser caps. They fit perfectly, and the shipping was quick.

Date of experience: February 21, 2025
Kentucky
1 review
0 helpful votes
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I ordered the wrong tire size
March 4, 2025

Lots of options and available parts and tires that i am interested in

Date of experience: February 22, 2025
Florida
1 review
0 helpful votes
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Good product good price good people
March 3, 2025
Updated review

Good product good price good people excellent Quick shipping and receiving just overall a good place to go to get parts are definitely Harleys and a few others I recommend them highly thank you

Date of experience: February 21, 2025

Love it love buying stuff from here just got my first...
February 21, 2025
Previous review

Love it love buying stuff from here just got my first Harley I will probably be a good customer for now on

Date of experience: February 10, 2025
Oregon
1 review
0 helpful votes
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Excellent service
March 3, 2025

An excellent J&P Cycles transaction. Fast shipping. Great customer service. Highly recommend! AAAAAAAA++++++++++

Date of experience: February 21, 2025
Oregon
1 review
0 helpful votes
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Another good order
March 3, 2025

Every time I've chatted with the Help section here has been a really gerat experience; everyone has been very helpful.

Date of experience: March 7, 2025
Missouri
1 review
0 helpful votes
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💯👍👍
March 3, 2025

They always have the parts I need and super quick delivery 👍👍

Date of experience: February 21, 2025
Puerto Rico
1 review
0 helpful votes
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Service was faster than my ride
March 3, 2025

It took no time to put my parts on my hands, even though I'm overseas

Date of experience: February 21, 2025
Canada
1 review
0 helpful votes
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Quality parts
March 3, 2025

Easy shopping online. I ride old stuff and they always seem to have what I need.

Date of experience: February 21, 2025
California
1 review
0 helpful votes
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Pretty fast delivery times
March 3, 2025

I had hoped that the entire fuel pump assembly was included. I guess I should have noticed that the fuel regulator wasn't included.

Date of experience: March 7, 2025
Florida
1 review
0 helpful votes
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I will definitely recommend to my friends your products and ease of ordering.
The goggles are going to be used in my airplane that has an open cockpit so I must have very good fitting goggles that won't be blown off at air speeds😃👍

Date of experience: February 21, 2025
California
1 review
0 helpful votes
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Love jp cycle
March 3, 2025

Always a great experience shopping or browsing j&p cycles. Shipping was quick and efficient as always!

Date of experience: February 21, 2025