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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Needed a new compensator and all new seals and fluid. They was quick and helped me get exactly what i needed to complete the job the right way the first time didn't have to second guess any of the parts. Will defiantly use them for rest of my project build.
Been buying parts from J and P for a few years now just had one return and it was no problem. I'll continue to get parts from them.
Took a long time to get the Avon grips I ordered. I hope it's only a fluke because I plan to buy other things in the near future.
Great website. Easy to use. Product description was accurate. J&P was the only location that had the specific items I was looking for.
Fast Shipping.
Shipping was fast. Fuel cap fit perfectly and matched the other tank cap. Looks great!
I need three tires for my Ural and they were out of stock. Loved the option to email me when they we back in stock. In about a week I was notified and purchased them no hassle.
Both said direct fit on the web site. Bars do not fit the current stock risers.
Most disappointing is the starter bottom not fitting. The screw holes don't line up.
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!
Great experience no problems everything on the web site was easy to navigate and product came quicker then expected.
The product was fine but it was delivered almost a week past the estimated date of delivery. When I place an order with any company, especially when I pay shipping, I expect to receive it within a day or two of the estimated date. This arrived almost a whole week later which was less than acceptable to me.
As always you have what I need at a great price. Your website is easy to navigate and delivery is prompt.
I found what I needed with the help of your tech Joseph
Was easy to find what fits my bike and info available also for installing.
Happy to find the spring purchase two work just fine thank you you five star
Overall good shopping experience, quality parts. Partial order received, still waiting on second package.
Shopping experience was satisfactory. And the parts fit exactly as hoped.
Thanks.
I was supposed to get a discount but every time I go to pay, it will not accept really upset.
Very convenient had everything I needed and received it in a timely manner.
Ordered offset riser caps. They fit perfectly, and the shipping was quick.
Lots of options and available parts and tires that i am interested in
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize for the delay in the delivery of your order. Unfortunately, shipping carriers sometimes take longer than anticipated, and we understand how frustrating this can be. We truly appreciate you reaching out to let us know about the issue. If there's anything else we can do to assist you, please don’t hesitate to ask. Thank you for your patience and for being a valued part of our community.