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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,851
quality
23,404
This company responds to reviews on average within 5 days

Instant Feedback

72,616 reviews

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California
1 review
0 helpful votes
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The package arrived when it said it was going to arrive no delays.

Date of experience: March 3, 2025
Illinois
2 reviews
0 helpful votes
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Properly shipped
March 13, 2025

Fast! Verified that this item fit my bike. The metal gaskets were first shipped in plastic bag and showed up bent 45 degrees. Contacted J&P they sent me another set shipped in a box. Arrived fast and no damage. Thank you.

Date of experience: March 17, 2025
Florida
1 review
0 helpful votes
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Website was easy to maneuver and the pricing was fair, shipping was quick and the parts were exactly what I expected.

Date of experience: March 17, 2025
Texas
1 review
0 helpful votes
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Parts Umlimited Battery
March 13, 2025

Great Company. Ordered battery and received it one day later Perfect!

Date of experience: March 15, 2025
Indiana
1 review
0 helpful votes
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Pleasant experience
March 13, 2025

Over all a very pleasant shopping experience, staff was knowledgeable and professional and at one point Geneva went above and beyond to make sure I got my discount. I'll definitely use J&P cycles again!

Date of experience: March 3, 2025
Georgia
1 review
0 helpful votes
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I ordered a new gas cap for my Harley and it was here the very next day with regular shipping. I bought the gas cap because I needed one that was easier to unscrew than the OEM cap. I'm older and my grip is not as good as it used to be but the new cap with finger grips is super easy to remove. Thank you J and P

Date of experience: March 3, 2025
Ohio
1 review
0 helpful votes
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Andrew S was great
March 13, 2025

I loved the emails by Andrew S. Checking in on my purchase. Help me to track my package to neighbors house. It was my fault i put the wrong address. But his follow up emails saved the day. I really appreciate the help. Super happy with my purchase and my experience.

Date of experience: March 3, 2025
Nevada
1 review
0 helpful votes
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New throttle grip
March 13, 2025

Fit as good as original, and the price was great. I would recommend.

Date of experience: March 14, 2025
Maine
2 reviews
0 helpful votes
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Magnetic oil dip stick
March 13, 2025
Updated review

I ordered online. Process was easy and the price was fair. Order was delivered when it said it was going to be there. Overall I'm very happy.

Date of experience: March 3, 2025

Love the selection and prices
March 4, 2025
Previous review

Love the selection and prices.

Date of experience: February 22, 2025
Pennsylvania
2 reviews
0 helpful votes
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New Parts for old Bikes
March 13, 2025
Updated review

Easy to find parts. Informs you about fitment. Nice free shipping!

Date of experience: March 18, 2025

Great experience
December 26, 2024
Previous review

The website was easy to use, vast inventory for older bike parts, and I received the parts fast!

Date of experience: December 27, 2024
Oregon
1 review
0 helpful votes
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Happy
March 13, 2025

Fast and easy. Nice quality bars. They fit well and were easy to put on.

Date of experience: March 14, 2025
Florida
1 review
0 helpful votes
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J&P Cycles is a great place
March 13, 2025

J&P Cycles is a great place. Online ordering was easy and I received the product on time

Date of experience: March 3, 2025
Florida
1 review
0 helpful votes
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Biker's Best Friend
March 13, 2025

Easy to navigate site and quick responsive service makes these guys the go-to shopping site for biking enthusiasts.

Date of experience: March 14, 2025
Georgia
1 review
0 helpful votes
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Great Service
March 13, 2025

Fast and easy on selecting the item and getting help from the tech was great.

Date of experience: March 3, 2025
Florida
1 review
0 helpful votes
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Definitely recommend
March 13, 2025

Great quality and installation was easy! Price was good. Looks great on the bike!

Date of experience: March 2, 2025
Florida
1 review
0 helpful votes
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Not Jp cycles fault
March 13, 2025

I ordered 2 shift shaft seals for my bike. On Fed 15th. It's Mar 2 and wow, they finally showed up today! Thought they were lost! Not jp cycles cause. Product was in good shape on arrival. Jp cycles responded quickly to my feedback. Ty. Ray.

Date of experience: March 10, 2025
Virginia
1 review
0 helpful votes
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Best Prices and Fast Shipping
March 13, 2025

Ordering process was easy and shipping was fast. I will definitely be ordering again

Date of experience: March 2, 2025
Louisiana
1 review
0 helpful votes
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Best experience
March 13, 2025

After price checking, I found that J&P had the best for the items I had purchased. I will be doing more purchases with them.

Date of experience: March 2, 2025
North Carolina
1 review
0 helpful votes
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Always satisfied
March 13, 2025

Great products, customer service and shipping times. I've purchased from here for a long time and no issues at all.

Date of experience: March 2, 2025
Michigan
2 reviews
0 helpful votes
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Parts are always available.
March 13, 2025

Fast and easy process. Large variety of parts to choose from.

Date of experience: March 13, 2025