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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,861
quality
23,450
This company responds to reviews on average within 5 days

Instant Feedback

72,793 reviews

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Florida
1 review
0 helpful votes
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Not Jp cycles fault
March 13, 2025

I ordered 2 shift shaft seals for my bike. On Fed 15th. It's Mar 2 and wow, they finally showed up today! Thought they were lost! Not jp cycles cause. Product was in good shape on arrival. Jp cycles responded quickly to my feedback. Ty. Ray.

Date of experience: March 10, 2025
Virginia
1 review
0 helpful votes
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Best Prices and Fast Shipping
March 13, 2025

Ordering process was easy and shipping was fast. I will definitely be ordering again

Date of experience: March 2, 2025
Louisiana
1 review
0 helpful votes
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Best experience
March 13, 2025

After price checking, I found that J&P had the best for the items I had purchased. I will be doing more purchases with them.

Date of experience: March 2, 2025
North Carolina
1 review
0 helpful votes
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Always satisfied
March 13, 2025

Great products, customer service and shipping times. I've purchased from here for a long time and no issues at all.

Date of experience: March 2, 2025
Michigan
2 reviews
0 helpful votes
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Parts are always available.
March 13, 2025

Fast and easy process. Large variety of parts to choose from.

Date of experience: March 13, 2025
Pennsylvania
1 review
0 helpful votes
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Would recommend to a friend
March 13, 2025

Easy to use website, Fast shipping, genuine parts. Would shop here again

Date of experience: March 2, 2025
Colorado
1 review
0 helpful votes
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Good deal
March 13, 2025

The free shipping brought me and the product is as advertised. Assembled smoothly now we see how it holds up.

Date of experience: March 2, 2025
Iowa
2 reviews
0 helpful votes
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Product received
March 13, 2025

Part was what I ordered, no surprises. Fast shipping, I'm a satisfied customer.

Date of experience: March 14, 2025
New York
1 review
0 helpful votes
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Awesome as always! Product came very quickly and in perfect condition!

Date of experience: March 2, 2025
Washington
1 review
0 helpful votes
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Would shop with j&p again.
March 13, 2025

Shopping with J&p cycle has always been a very easy and positive experience. If something was wrong, they would not hesitate to make it right.

Date of experience: March 2, 2025
Florida
1 review
0 helpful votes
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As promised
March 13, 2025

Exactly that, as promised. I wanted a particular seat, wanted it in a certain time frame and you delivered on both.

Date of experience: March 2, 2025
California
1 review
0 helpful votes
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Great parts...delayed shipping.
March 12, 2025

Great prices...only issue it is sat with a label created for a week.

Date of experience: March 14, 2025
Florida
2 reviews
0 helpful votes
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New rear tire for my motorcycle
March 12, 2025

I got my tire a couple days later then expected but that was ok so I called jp cycles to have it put on and was told that they couldn't install it until Dayton bike week was over. But thing happen for a reason

Date of experience: March 2, 2025
Minnesota
1 review
0 helpful votes
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Thanks
March 12, 2025

Appreciate it………………………………………………………,,…………………………………….

Date of experience: March 13, 2025
Michigan
1 review
0 helpful votes
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Great product selection
March 12, 2025

Always have everything in stock fast shipping, great company to deal with

Date of experience: March 13, 2025
Indiana
1 review
0 helpful votes
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Super fast and reliable
March 12, 2025

It was great and fast. Super happy I went with this company for all my motorcycle needs.

Date of experience: March 2, 2025
Massachusetts
1 review
0 helpful votes
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Great product great picture
March 12, 2025

Can't go wrong. Great products.great price. Helpful staff c

Date of experience: March 2, 2025
Minnesota
1 review
0 helpful votes
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Great service
March 12, 2025
Updated review

Great experience. Easy shopping, great product availability, fast shipping.

Date of experience: March 13, 2025

Great service
April 29, 2024
Previous review

I love the convenience and ease of use of the website. The chat function is great for quick questions.

Date of experience: April 19, 2024
Illinois
1 review
0 helpful votes
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Tire purchase
March 12, 2025

So far so good we'll see once everything is delivered. Otherwise everything is gravy..

Date of experience: March 17, 2025
Florida
1 review
0 helpful votes
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Great service
March 12, 2025

Very understanding on what I needed and an item suggested and item for me to look at.

Date of experience: March 14, 2025