On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I received an axel that came out defective and when i called JP and they gave me a label to send it back and ad soon ad i sent it back they had a new one in the mail! This new axel worked perfectly! All installed and doing what it was designed too! Very very good customer service!
Very professional customer service rep, very helpful, got the right part, right price, mailed out quickly and received in 3 days, have installed, looks great...VERY SATISFIED...thank you everyone involved from ordering to delivery
Same order shipped in two separate packages, received 2 days apart. Waste
It got here when it said it would n it was easy to find at a good price
Quick and easy transaction shipping was fast and smooth part fit as it should
J&P has always been my go to for motorcycle parts. They usually have what I need in stock and the parts are always right delivered on time. The website is easy to navigate and very helpful in the ordering process.
I appreciate that I can still find drop-in oil filters for my antique motorcycle from your warehouse.
Very fast delivery, 45 days overseas shipping, items are scratched, some imperfections in chrome manufacturing
Okay have not installed part yet don't know how good it is hopefully it's not just another cheap Chinese carburetor blah blah blah blah blah blah blah blah blah blah blah blah blah there is that 50 characters yet
I ordered my oil change kit from J&P cycles and got my order fast! It was super easy to shop their website and easy to find what I needed.
Purchased handle bars for my rig, Great price, professionally packaged, quickly shipped. As quickly installed on the bike. Love the look. Will purchase from again
Nice product, fast shipping.cool stuff. Always have what I'm looking for. Always have nice stuff for motorcycles.
We can usually find anything we need for our 2008 Harley Electra Glide Ultra Classic Anniversary edition touring bike. We recently rebuilt the transmission and the forks. Approximately half the items came from J&P
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members