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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,689
This company responds to reviews on average within 5 days

Instant Feedback

73,518 reviews

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North Carolina
1 review
0 helpful votes
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Big Twin Clutch Basket
March 31, 2025

I ordered the wrong clutch kit to go with my basket,they help me identify and had the correct parts at my house the next day and helped with my return of the wrong parts no questions asked.These people are top notch!

Date of experience: March 21, 2025
Arizona
1 review
0 helpful votes
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Late
March 31, 2025

Product was fine but shipping was late. The notification I got was "out of our control"

Date of experience: March 21, 2025
Wyoming
1 review
0 helpful votes
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Good service
March 31, 2025

Good service as usual. Kept great communication about my order status and tracking. No issues.

Date of experience: March 21, 2025
North Carolina
1 review
0 helpful votes
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Shipping was slow on the tire
March 31, 2025

Bought a tire was supposed to have been shipped within 24 hours. Was shipped 3 days later making it a rush to get done before a ride I had planned.

Date of experience: March 21, 2025
California
2 reviews
0 helpful votes
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Solid tool
March 31, 2025

Got a $20 credit in my inbox and went looking for something i needed and this is what i found. Did what i needed it to do. No issues

Date of experience: March 21, 2025
North Carolina
1 review
0 helpful votes
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Good
March 31, 2025

Great and easy process. It came in short time and was exactly what I ordered.

Date of experience: March 21, 2025
Georgia
1 review
0 helpful votes
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Fast shipping and awesome products
March 31, 2025

I have made two orders recently, and both have arrived within 2 days of ordering. Products are exactly as advertised and J&P has excellent prices. Plus, they have a huge selection.

Date of experience: March 21, 2025
Oregon
1 review
0 helpful votes
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Fast, correct
March 31, 2025

Quick shipping, accurate product description, quality products.

Date of experience: March 20, 2025
Illinois
1 review
0 helpful votes
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Great product & price
March 31, 2025

Always happy shopping at J&P cycle for great products at awesome prices! Product on stock, fit my bike, shipped quickly.

Date of experience: March 31, 2025
Kansas
1 review
0 helpful votes
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Easy-pesey!
March 31, 2025

No problems. Here their or anywhere on the product that I could ascertain.

Date of experience: March 20, 2025
Missouri
1 review
0 helpful votes
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So far so good.
March 31, 2025

Not have a complaint at all. Will keep buying. Easy fast and simple. You can't beat that.

Date of experience: March 20, 2025
Pennsylvania
1 review
0 helpful votes
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At first I was frustrated that I put my vet discount in and it didn't qualify my order for free shipping. So I added a bottle of cheap cleaner. Still cheaper than the ignition switch alone. Unfortunately the new ignition switch wasn't the answer to my bike not starting. But that random bottle of cleaner that I ordered really made my bike shine since I can't ride it might as well give her a nice shine! Pleasant experience overall, I will order all my Harley's needs from you guys.

Date of experience: March 20, 2025
New Jersey
1 review
0 helpful votes
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Good
March 31, 2025

Very satisfied. Parts arrived a day early which is always nice. The parts were the correct length.

Date of experience: March 20, 2025
Maryland
1 review
0 helpful votes
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Battery Charger
March 31, 2025

Just what I expected and just what I needed. No set up required; ready to go right out of the package.

Date of experience: March 20, 2025
Ohio
1 review
0 helpful votes
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I can buy from JP cycle with confidence
March 31, 2025
Updated review

Everything I ordered came in a timely manner and it was properly packaged

Date of experience: March 20, 2025

Ordering the LED Lights was easy
March 21, 2025
Previous review

Ordering the LED Lights was easy. Nice and smooth transition.

Date of experience: March 11, 2025
Switzerland
1 review
0 helpful votes
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Top Kundenservice
March 30, 2025

Schnell, professionell und unkompliziert.
So macht's richtig Spass.
Artikel genau wie beschrieben.
Leider sind die Versandkosten nicht ohne.

Date of experience: March 20, 2025
Nebraska
2 reviews
0 helpful votes
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Great Company!
March 30, 2025
Updated review

Always easy to shop! Fast shipping! It's not often I can't find what I'm looking for. Great customer service too!

Date of experience: April 4, 2025

Easy site yo navigate
September 30, 2024
Previous review

Easy site yo navigate

Date of experience: September 20, 2024
Virginia
1 review
0 helpful votes
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Perfect service
March 30, 2025
Updated review

I have ordered a couple parts, and so far every thing was as described and fit perfectly. Definitely my go to place for all my needs. And I love my 03 Road king... no junk parts here.THANKS YALL..

Date of experience: March 20, 2025

As always quick and easy and on time
March 26, 2025
Previous review

As always quick and easy and on time

Date of experience: March 15, 2025
Virginia
1 review
0 helpful votes
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Brand new to riding so I'm fairly inexperienced with tire sizing etc, and support helped me find the correct size in a very quick manner. Shipping was even faster than I thought it would be, arrived after just 2-3 days

Date of experience: March 20, 2025
Maryland
1 review
0 helpful votes
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Perfection, as always
March 30, 2025
Updated review

Ordering through online services is always smooth easy and seamless.

Date of experience: March 31, 2025

Easy and simple
August 14, 2024
Previous review

Easy and simple

Date of experience: August 4, 2024