Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered the wrong clutch kit to go with my basket,they help me identify and had the correct parts at my house the next day and helped with my return of the wrong parts no questions asked.These people are top notch!
Good service as usual. Kept great communication about my order status and tracking. No issues.
Bought a tire was supposed to have been shipped within 24 hours. Was shipped 3 days later making it a rush to get done before a ride I had planned.
Got a $20 credit in my inbox and went looking for something i needed and this is what i found. Did what i needed it to do. No issues
I have made two orders recently, and both have arrived within 2 days of ordering. Products are exactly as advertised and J&P has excellent prices. Plus, they have a huge selection.
Quick shipping, accurate product description, quality products.
Always happy shopping at J&P cycle for great products at awesome prices! Product on stock, fit my bike, shipped quickly.
Not have a complaint at all. Will keep buying. Easy fast and simple. You can't beat that.
At first I was frustrated that I put my vet discount in and it didn't qualify my order for free shipping. So I added a bottle of cheap cleaner. Still cheaper than the ignition switch alone. Unfortunately the new ignition switch wasn't the answer to my bike not starting. But that random bottle of cleaner that I ordered really made my bike shine since I can't ride it might as well give her a nice shine! Pleasant experience overall, I will order all my Harley's needs from you guys.
Just what I expected and just what I needed. No set up required; ready to go right out of the package.
Everything I ordered came in a timely manner and it was properly packaged
Ordering the LED Lights was easy. Nice and smooth transition.
Schnell, professionell und unkompliziert.
So macht's richtig Spass.
Artikel genau wie beschrieben.
Leider sind die Versandkosten nicht ohne.
Always easy to shop! Fast shipping! It's not often I can't find what I'm looking for. Great customer service too!
I have ordered a couple parts, and so far every thing was as described and fit perfectly. Definitely my go to place for all my needs. And I love my 03 Road king... no junk parts here.THANKS YALL..
As always quick and easy and on time
Brand new to riding so I'm fairly inexperienced with tire sizing etc, and support helped me find the correct size in a very quick manner. Shipping was even faster than I thought it would be, arrived after just 2-3 days
Ordering through online services is always smooth easy and seamless.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

