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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,873
quality
23,556
This company responds to reviews on average within 5 days

Instant Feedback

73,122 reviews

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Ohio
1 review
0 helpful votes
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Order
April 14, 2025

Fast shipping good service and very happy with my product as always.

Date of experience: April 4, 2025
Texas
1 review
0 helpful votes
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My bike parts
April 14, 2025

What I needed was out of stock. Entered my email to get notified when back in stock. Received email, ordered and received item right away.

Date of experience: March 4, 2025
Texas
1 review
0 helpful votes
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Great company
April 14, 2025

I've ordered parts multiple times from them. Orders are always correct and received in a timely matter. Prices are good. Thank you J&P

Date of experience: April 3, 2025
Texas
1 review
0 helpful votes
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Great parts and services
April 14, 2025

Salesperson was very knowledgeable and helpful. I would definitely buy again.

Date of experience: April 3, 2025
Illinois
1 review
0 helpful votes
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Amazing
April 14, 2025

Great experience and product. Would absolutely order again

Date of experience: April 3, 2025
Canada
1 review
0 helpful votes
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...

Date of experience: April 3, 2025
North Carolina
1 review
0 helpful votes
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It ships when they say!
April 14, 2025

I have ordered a few things from J&P, if they say it will ship next day, it does. They provide tracking that you don't have to download some weird app to track, and products are always amazing.

Date of experience: April 3, 2025
New York
1 review
0 helpful votes
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Speakers
April 14, 2025

Had know problem with finding the right speakers for my motorcycle. Placed my order and received them fast. Installed them and they sound great.

Date of experience: April 3, 2025
Pennsylvania
1 review
0 helpful votes
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Happy Customer
April 13, 2025

Products were as described. Competitive prices. Rapid delivery.

Date of experience: April 3, 2025
Florida
1 review
0 helpful votes
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Awesome experience!
April 13, 2025

Fastest shipping on the planet! I will buy in the future from J&P cycles and they have a customer for life!

Date of experience: April 3, 2025
Michigan
1 review
0 helpful votes
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Couldn't be better
April 13, 2025

Nice item, prompt shipping. Stopped in at J&P once while on a bike trip - great people in person also.

Date of experience: April 3, 2025
Utah
1 review
0 helpful votes
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Alright besides shipping
April 13, 2025

Shipping is the only problem I have with jp cycle. Other than that parts are alright.

Date of experience: April 3, 2025
South Carolina
1 review
0 helpful votes
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Great battery so far
April 13, 2025

I've only had this battery in for about a week but it charged up great and hopefully it stays like that.

Date of experience: April 3, 2025
North Dakota
1 review
0 helpful votes
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Backrest
April 13, 2025

Backrest came in a timely manner undamaged and looking great.

Date of experience: April 3, 2025
Florida
1 review
0 helpful votes
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Expeditious
April 13, 2025

Easy to find parts, easy to purchase. Shipped quickly. Quality parts.

Date of experience: April 3, 2025
Wisconsin
1 review
0 helpful votes
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Easy to use website
April 13, 2025

The website is easy to use and there is a plethora of products for your bike.

Date of experience: April 3, 2025
Maryland
1 review
0 helpful votes
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Fast service
April 13, 2025

I ordered a teaching helmet. The price was great and the quality was great.

Date of experience: April 3, 2025
Massachusetts
2 reviews
0 helpful votes
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Easy and painless shopping
April 13, 2025

When you need parts or products this is the place to go they have it all.

Date of experience: April 3, 2025
Washington
2 reviews
0 helpful votes
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Battery purchase
April 13, 2025

Good experience overall have not put battery in yet but once season gets better I will put battery in bike and start riding

Date of experience: April 3, 2025
Oregon
1 review
0 helpful votes
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Parts are usually good. If not, the company stands behind them. Fairly inexpensive

Date of experience: April 4, 2025