Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,848
quality
23,378
This company responds to reviews on average within 5 days

Instant Feedback

72,587 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Carl S.
Unfollow Carl S.
Share Review
Report Review

I have done been business with j&p Cycles for over 30 years and every purchase has been a smooth and enjoyable experience. I am 78 and don't ride as much as I did, but I still keep my 2001 RoadKing up to date

Date of experience: December 5, 2025
Iowa
1 review
0 helpful votes
Follow Rich R.
Unfollow Rich R.
Share Review
Report Review

Thanks
December 15, 2025

Got my order quickly. It is exactly what I needed. Was going to make my own but this was the least expensive way to go
By the time I bought all the parts

Date of experience: December 5, 2025
Pennsylvania
1 review
0 helpful votes
Follow ADAM F.
Unfollow ADAM F.
Share Review
Report Review

Great Selection
December 15, 2025

I really like the selection, quality and price of the parts I've ordered. Shipping is always quick and dependable with updates as to the status of my orders. I always look here first.

Date of experience: December 5, 2025
Florida
1 review
0 helpful votes
Follow RJ Y.
Unfollow RJ Y.
Share Review
Report Review

It was a perfect fit, after buying the wrong set from a he dealership that they said "should" fit. And it did not. Yours was perfect, and had the model/year range clearly and fit as it should, and was a very easy install.

Date of experience: December 4, 2025
California
1 review
0 helpful votes
Follow Samson R.
Unfollow Samson R.
Share Review
Report Review

One of the best for now classic parts
December 15, 2025

JP has been the best for me to find parts for what is now a classic. 1994 HD softail. So I search them for every thing else I need.

Date of experience: December 4, 2025
New York
1 review
0 helpful votes
Follow Roger V.
Unfollow Roger V.
Share Review
Report Review

J&P yes, Fed EX no.
December 15, 2025

Placing the order was easy enough. FedEx kept delaying the delivery which was annoying. I placed two orders on the same day and one order was postponed two days and the other was postponed three days. What that means is five times FedEx said the order was being delivered the next day and then delayed it.

Date of experience: December 4, 2025
California
2 reviews
0 helpful votes
Follow Juan E.
Unfollow Juan E.
Share Review
Report Review

Fast service
December 14, 2025

Right part at a good price. Cheaper than all the other sites. Quick service and a long time customer... back when I used to order from the old school paper catalog that you sent out free.

Date of experience: December 4, 2025
California
1 review
0 helpful votes
Follow Cindy G.
Unfollow Cindy G.
Share Review
Report Review

Christmas gift for son
December 14, 2025

I received email with egift. Forwarded to my son this evening so that he could shop an before christmas and get items on or a little after christmas. So now i wait to see if his order is processed using egift.

Date of experience: December 3, 2025
Louisiana
1 review
0 helpful votes
Follow WILLIAM M.
Unfollow WILLIAM M.
Share Review
Report Review

Avon handlebar grips
December 14, 2025

My first Harley, didn't like the stock grips, have bought from J&P before so I went with them for the grips. They arrived quickly, I felt the price was reasonable, and they work and feel perfect.

Date of experience: December 3, 2025
District of Columbia
1 review
0 helpful votes
Follow Bernard F.
Unfollow Bernard F.
Share Review
Report Review

Delivered to wrong address
December 14, 2025

My package was delivered to the wrong address. As there is only three neighborhoods within three miles and only one that has the same numbering as my street. I drove a mile to this neighborhood. Since the email i got had a picture of the front door of the house delivered too, i found the house, the house number was not even close to my house number and totally different named street. The gentleman at the home gave me my package. I notified J&P of this entire issue!

Date of experience: November 26, 2025
California
1 review
0 helpful votes
Follow Mark M.
Unfollow Mark M.
Share Review
Report Review

Worthy
December 13, 2025

I have been purchasing Harley Davidson parts from JP Cycles for years now. All quality parts, good prices, and timely delivery. I recommend this company to all my friends and family and they say same thing.

Date of experience: December 3, 2025
Alabama
1 review
0 helpful votes
Follow Gilbert B.
Unfollow Gilbert B.
Share Review
Report Review

Great experience!
December 13, 2025

The site was easy to navigate. The products I have ordered and received were of good quality and packaged well.
The tracking was very good, and I was very pleased with how they kept me up to date with every move, as my shipment was on the way! I have ordered from them before, and the experience has always been great.
I would highly recommend them to everyone.

Date of experience: December 3, 2025
Texas
1 review
0 helpful votes
Follow New R.
Unfollow New R.
Share Review
Report Review

Just What I Needed!
December 12, 2025
Updated review

The process from the time I ordered my exhaust slip-ons to the time they arrived went smoothly. They worked exactly as advertised and they sound great on the bike. Fairly simple installation and was on the road within the hour,

Date of experience: November 19, 2025

Quick and simple!
November 28, 2025
Previous review

Quick and simple!

Date of experience: November 18, 2025
Texas
1 review
0 helpful votes
Follow Carl P.
Unfollow Carl P.
Share Review
Report Review

Great Online Purchasing Experience
December 12, 2025

Unlike other websites I tried to purchase the same item from, when J&P listed something as available, it actually was. Also, they provide constant updates, so you know what's going on with your order.

Date of experience: December 2, 2025
Colorado
1 review
0 helpful votes
Follow Bruce B.
Unfollow Bruce B.
Share Review
Report Review

Bought an expensive helmet for a good discount that had some well documented minor damage that was even less noticeable in person. Thanks.

Date of experience: December 2, 2025
Louisiana
1 review
0 helpful votes
Follow Dustin H.
Unfollow Dustin H.
Share Review
Report Review

Great customer service!
December 12, 2025

I reached out to customer service on questions regarding my order and they responded in less than 8 hours. They were very helpful and answered all of my questions promptly. Awesome bunch of people!

Date of experience: December 1, 2025
Florida
1 review
0 helpful votes
Follow MARC C.
Unfollow MARC C.
Share Review
Report Review

LePera Seat Knob
December 11, 2025
Updated review

I first saw the LePera Seat Knob on J&P Cycles' website and was disappointed that it was out of stock. I checked the box asking to be notified when the knob was back in stock and received notification from J&P Cycles when the item as back in stock. I ordered the item, J&P Cycles shipped it quickly, and the knob was exactly as described.

Date of experience: December 1, 2025

J&P Cycles has a wide array of parts at competitive...
November 27, 2025
Previous review

J&P Cycles has a wide array of parts at competitive prices. They have excellent customer services as well.

Date of experience: November 17, 2025
California
1 review
0 helpful votes
Follow Doug F.
Unfollow Doug F.
Share Review
Report Review

Tappet blocks don't come with gaskets.
December 11, 2025
Updated review

Tappet blocks don't come with gaskets, so i made my own. I never inderstood that way of doing business. Bump the price and include bolts, gaskets and blocks.

Date of experience: December 1, 2025

Can we wait until i get the parts?
November 29, 2025
Previous review

Can we wait until i get the parts?

Date of experience: November 19, 2025
New Zealand
1 review
0 helpful votes
Follow GARRY B.
Unfollow GARRY B.
Share Review
Report Review

Off shore purchase
December 11, 2025

Excellent from J&P. Just abit frustrating re customs and codes then additional taxes and fees mounting to hundreds of dollars... getting bits into New Zealand.

Date of experience: December 1, 2025
West Virginia
1 review
0 helpful votes
Follow Justin W.
Unfollow Justin W.
Share Review
Report Review

Review
December 10, 2025

10/10 product was delivered with high quality and fits perfect. Runs a size big. Ordered accordingly and the boots were perfec.

Date of experience: November 30, 2025