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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,950
quality
24,281
This company responds to reviews on average within 3 days

Instant Feedback

75,275 reviews

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Connecticut
1 review
0 helpful votes
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Always good prices and service.
June 4, 2025

Very well.Good people.quality service.great parts.will always do business with j&p.

Date of experience: May 25, 2025
Ohio
1 review
0 helpful votes
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Fast, reliable service
June 4, 2025

Ordered new helmet. It was shipped the next day and arrived as planned.

Date of experience: May 25, 2025
Michigan
1 review
0 helpful votes
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Experience was easy and fast delivery. Have shopped in the past as well

Date of experience: May 25, 2025
Minnesota
1 review
0 helpful votes
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Great
June 4, 2025

It was quick and easy. Yes my package was a little late but it arrived sooner then expected. Good work all around.

Date of experience: May 25, 2025
Tennessee
1 review
0 helpful votes
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Fast Shipping
June 4, 2025

J&P Cycles has always been first class. Fast shipping and a good price.

Date of experience: May 25, 2025
Florida
1 review
0 helpful votes
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Good company. Product quality…not good thats it………………………..

Date of experience: May 25, 2025
Texas
1 review
0 helpful votes
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Very convenient
June 4, 2025

Free shipping on the one more item I added. Great having parts for older models

Date of experience: May 25, 2025
New Jersey
1 review
0 helpful votes
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Backrest
June 4, 2025
Updated review

Karl found all the individual parts that I needed. He was a great help.

Date of experience: May 25, 2025

Karl S
May 23, 2025
Previous review

Karl S. Was great help, found everything i needed

Date of experience: May 13, 2025
Illinois
1 review
0 helpful votes
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Easy
June 4, 2025

5 minute job perfect for passenger. Instructions were easy to follow

Date of experience: May 25, 2025
Ohio
1 review
0 helpful votes
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Great products, fast shipping. Product as described, packaged very well

Date of experience: May 25, 2025
Arkansas
1 review
0 helpful votes
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Confused
June 4, 2025

I ordered parts before and had to call when I didn't get them. You said you don't send to p o boxes. So you sent it to my physical address. This time you sent it to my p o box. So I sent you I did not get it. It was in my post office box this time.

Date of experience: May 25, 2025
Colorado
1 review
0 helpful votes
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Awesome service as allways
June 4, 2025
Updated review

Top notch and the local staff was helpful as always. Will definitely continue to use them for my parts purchases.

Date of experience: May 25, 2025

Easy order process as always!
September 15, 2024
Previous review

Easy order process as always!

Date of experience: September 5, 2024
Pennsylvania
1 review
0 helpful votes
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Quick turn around
June 4, 2025
Updated review

I received my parts quickly and they were what I needed. In the past they have shipped me parts that were said to fit my bike but didn't. Not a problem this time.

Date of experience: May 25, 2025

Easy process and just what I need
May 24, 2025
Previous review

Easy process and just what I need

Date of experience: May 14, 2025
Illinois
1 review
0 helpful votes
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Another good purchase
June 4, 2025
Updated review

Good price, fast shipping, cheaper than anywhere else, will work great!

Date of experience: May 25, 2025

Quick and easy, great price
May 24, 2025
Previous review

Quick and easy, great price,

Date of experience: May 14, 2025
Massachusetts
1 review
0 helpful votes
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Turn signals
June 4, 2025

Easy to order! Had the exact turn signal I was looking for and was delivered quickly. Great product

Date of experience: May 25, 2025
New Hampshire
1 review
0 helpful votes
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Brake line
June 4, 2025

They had front brake line setup for my 1992 flhtc, delivered in a few days and installed the same day and ready for years of riding again.
Thanks

Date of experience: May 16, 2025
Texas
1 review
0 helpful votes
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The bag inserts I received were horribly packaged, the inserts themself had absolutely no shape to them and I don't think they were worth the $210 I paid for them.

Date of experience: May 25, 2025
Kimberly E. J&P Cycles Rep
11 months ago

Kayla, we’re truly sorry to hear about your disappointment with the bag inserts and packaging. Please know your satisfaction is important to us, and we’d appreciate the chance to make this right. Kindly reach out directly so we can assist with a return.
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

New Mexico
1 review
0 helpful votes
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Great product
June 4, 2025

Delivery was on time and install was quick and easy. It even came with an Allen wrench so I didn't need any other tools to install. The windshield is solid and cleans easy.

Date of experience: May 24, 2025
Illinois
1 review
0 helpful votes
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Honda shadow turn signals
June 4, 2025

Easily found this site and found the exact turn signals ove been looking for. Cheaper than a Honda dealership, very fast shipping

Date of experience: May 24, 2025
Ohio
1 review
0 helpful votes
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Good service
June 4, 2025

I'm happy with the service the quick delivery the availability of parts and the price was just right

Date of experience: May 24, 2025