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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Very well.Good people.quality service.great parts.will always do business with j&p.
Ordered new helmet. It was shipped the next day and arrived as planned.
Experience was easy and fast delivery. Have shopped in the past as well
Good company. Product quality…not good thats it………………………..
Free shipping on the one more item I added. Great having parts for older models
Karl found all the individual parts that I needed. He was a great help.
Great products, fast shipping. Product as described, packaged very well
I ordered parts before and had to call when I didn't get them. You said you don't send to p o boxes. So you sent it to my physical address. This time you sent it to my p o box. So I sent you I did not get it. It was in my post office box this time.
Top notch and the local staff was helpful as always. Will definitely continue to use them for my parts purchases.
I received my parts quickly and they were what I needed. In the past they have shipped me parts that were said to fit my bike but didn't. Not a problem this time.
Good price, fast shipping, cheaper than anywhere else, will work great!
Easy to order! Had the exact turn signal I was looking for and was delivered quickly. Great product
They had front brake line setup for my 1992 flhtc, delivered in a few days and installed the same day and ready for years of riding again.
Thanks
The bag inserts I received were horribly packaged, the inserts themself had absolutely no shape to them and I don't think they were worth the $210 I paid for them.
Delivery was on time and install was quick and easy. It even came with an Allen wrench so I didn't need any other tools to install. The windshield is solid and cleans easy.
Easily found this site and found the exact turn signals ove been looking for. Cheaper than a Honda dealership, very fast shipping
I'm happy with the service the quick delivery the availability of parts and the price was just right
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Kayla, we’re truly sorry to hear about your disappointment with the bag inserts and packaging. Please know your satisfaction is important to us, and we’d appreciate the chance to make this right. Kindly reach out directly so we can assist with a return.
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!