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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Great, had no problems with experience, probably will use your company again
My ordering experience was straightforward, no problems.
Everything was easy to order and was delivered on time. The only thing that should be looked at a little better is packing and handling. Opened box that was partially opened from banging around to find the brake pads and hardware out of its packaging and scattered all over the inside of box. Luckily everything was there and nothing got out of the box. All was good, maybe just a little more filler so things don't move around so easy when shipping is throwing the package around.
Easy to install and look Great. Hard to find something for a two thousand and twelve road glide
The parts met My expectations and they were delivered on time.
I've ordered a handful of things a handful of times, and I've yet to have a bad experience. I've received parts, and in a timely manner.
It would be great if there were more vendors that manufactured parts for the older polaris-style Indians, especially handlebars, because those are becoming hard to find.
I had my items within a matter of days - very expediant!
Easy to order - great pricing. I have ordered in the past and will continue to do so.
Ordered a set of S&S piston oilers, both failed the 12 to 18psi test using mt Fueling tester. One failed at 6psi, the other at 8psi.
The Fueling short travel lifters I ordered after confirming with Fueling would work with my set up did not work, there was no way to get the pushrods quiet within the adjustment tolerance of.060 -.070.
It was very easy to search the website for the parts I needed for my particular bike. I use specific oils and it's nice that JP carries them. I received the items sooner than what the order said. Good job.
Quick shipping. Not the cheapest price but you had them in stock. Not installed yet so unfortunately unable to provide feedback on the product. Sorry
Bought a helmet a couple weeks ago and now a complete fluid change. J&P makes it easy to order, they follow up after the order, and my orders arrived on time if not sooner than expected. J&P is my go to cycle supply!
Brittany helped with questions and the order. Perfect service.
Back when you were based in Anamosa we'd ride 3 hrs to get there, sure wish you were still in Anamosa
Good experience easy to find what I needed price was a good price so I took advantage on it
Part should come with instructions. There should definitely NOT be a min amount of letters here!
Received my order on time, it was quick and. Easy to order, the product looks goo
Easy to find what I was looking for. Shipping was fast! Will definitely be using J&P again!
Always a great experience with J&P CYCLES. Always a great price, with quality products. My usual go too.
Easy to find part needed and quick delivery! You guys rock
Website was easy to use
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

