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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,690
This company responds to reviews on average within 5 days

Instant Feedback

73,530 reviews

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Minnesota
1 review
0 helpful votes
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Top notch
May 29, 2025
Updated review

Great, had no problems with experience, probably will use your company again

Date of experience: May 19, 2025

It was very easy use your app
May 18, 2025
Previous review

It was very easy use your app

Date of experience: May 8, 2025
North Carolina
1 review
0 helpful votes
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Great product Great price
May 29, 2025

My ordering experience was straightforward, no problems.

Date of experience: May 19, 2025
New York
1 review
0 helpful votes
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Brake parts.
May 29, 2025

Everything was easy to order and was delivered on time. The only thing that should be looked at a little better is packing and handling. Opened box that was partially opened from banging around to find the brake pads and hardware out of its packaging and scattered all over the inside of box. Luckily everything was there and nothing got out of the box. All was good, maybe just a little more filler so things don't move around so easy when shipping is throwing the package around.

Date of experience: May 19, 2025
Washington
1 review
0 helpful votes
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Works and looks great.
May 29, 2025

Easy to install and look Great. Hard to find something for a two thousand and twelve road glide

Date of experience: May 19, 2025
Wisconsin
1 review
0 helpful votes
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Goodridge fuel line rebuild kit
May 29, 2025

The parts met My expectations and they were delivered on time.

Date of experience: May 19, 2025
Wisconsin
1 review
0 helpful votes
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I haven't had a problem yet.
May 29, 2025
Updated review

I've ordered a handful of things a handful of times, and I've yet to have a bad experience. I've received parts, and in a timely manner.

Date of experience: May 19, 2025

It would be great if there were more vendors that manufactur...
May 18, 2025
Previous review

It would be great if there were more vendors that manufactured parts for the older polaris-style Indians, especially handlebars, because those are becoming hard to find.

Date of experience: May 8, 2025
Virginia
1 review
0 helpful votes
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Quick Delivery
May 29, 2025

I had my items within a matter of days - very expediant!
Easy to order - great pricing. I have ordered in the past and will continue to do so.

Date of experience: May 19, 2025
Oklahoma
1 review
0 helpful votes
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Good ordering and shipping, bad parts
May 29, 2025
Updated review

Ordered a set of S&S piston oilers, both failed the 12 to 18psi test using mt Fueling tester. One failed at 6psi, the other at 8psi.

Date of experience: May 19, 2025

Great service and parts
October 5, 2024
Previous review

The Fueling short travel lifters I ordered after confirming with Fueling would work with my set up did not work, there was no way to get the pushrods quiet within the adjustment tolerance of.060 -.070.

Date of experience: September 24, 2024
New Jersey
1 review
0 helpful votes
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Great experience
May 29, 2025
Updated review

It was very easy to search the website for the parts I needed for my particular bike. I use specific oils and it's nice that JP carries them. I received the items sooner than what the order said. Good job.

Date of experience: May 19, 2025

Great experience
May 18, 2025
Previous review

Great experience

Date of experience: May 8, 2025
New York
1 review
0 helpful votes
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New tires
May 29, 2025

Quick shipping. Not the cheapest price but you had them in stock. Not installed yet so unfortunately unable to provide feedback on the product. Sorry

Date of experience: May 19, 2025
Ohio
1 review
0 helpful votes
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Best place to shop for my Harley
May 29, 2025
Updated review

Bought a helmet a couple weeks ago and now a complete fluid change. J&P makes it easy to order, they follow up after the order, and my orders arrived on time if not sooner than expected. J&P is my go to cycle supply!

Date of experience: May 22, 2025

Brittany helped with questions and the order
May 18, 2025
Previous review

Brittany helped with questions and the order. Perfect service.

Date of experience: May 8, 2025
Illinois
1 review
0 helpful votes
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Like you in Iowa better
May 29, 2025

Back when you were based in Anamosa we'd ride 3 hrs to get there, sure wish you were still in Anamosa

Date of experience: May 19, 2025
Arizona
1 review
0 helpful votes
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Good prices
May 29, 2025

Good experience easy to find what I needed price was a good price so I took advantage on it

Date of experience: May 19, 2025
Massachusetts
1 review
0 helpful votes
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Awesome
May 29, 2025

Great awesome I would buy from you if I need anything else soon

Date of experience: May 19, 2025
Missouri
1 review
0 helpful votes
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Part arrived fast
May 29, 2025
Updated review

Part should come with instructions. There should definitely NOT be a min amount of letters here!

Date of experience: May 19, 2025

I always order my parts from here
September 1, 2024
Previous review

I always order my parts from here.

Date of experience: August 21, 2024
California
1 review
0 helpful votes
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Great product
May 29, 2025

Received my order on time, it was quick and. Easy to order, the product looks goo

Date of experience: May 19, 2025
Ohio
1 review
0 helpful votes
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Fast shipping!
May 29, 2025

Fast shipping! I appreciated how quickly I got what I ordered.

Date of experience: May 19, 2025
New York
1 review
0 helpful votes
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Smooth and easy!
May 29, 2025

Easy to find what I was looking for. Shipping was fast! Will definitely be using J&P again!

Date of experience: May 18, 2025
Georgia
1 review
0 helpful votes
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A++
May 29, 2025
Updated review

Always a great experience with J&P CYCLES. Always a great price, with quality products. My usual go too.

Date of experience: May 18, 2025

Nice and easy as usual
April 10, 2025
Previous review

Nice and easy as usual.

Date of experience: March 31, 2025
Minnesota
1 review
0 helpful votes
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Current order
May 29, 2025

Easy to find part needed and quick delivery! You guys rock
Website was easy to use

Date of experience: May 18, 2025