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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,677
This company responds to reviews on average within 5 days

Instant Feedback

73,466 reviews

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Intake seals
June 7, 2025

Great experience as always with jp cycles. Received the seals and although I haven't gotten them to seal yet very happy with my decision. Up

Date of experience: May 28, 2025
New York
1 review
0 helpful votes
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From start to finish, they responded very quickly. Also received my parts faster than I thought I would. No complaints!

Date of experience: May 28, 2025
Missouri
1 review
0 helpful votes
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I ordered the wrong part
June 7, 2025
Updated review

Ordering was fast and easy. Shipping was fast order arrived a lot quicker than expected half the order was what was needed one part was for a older bike decided to keep that part for future use but overall everything was really good and very fast

Date of experience: May 28, 2025

Easy peasey
May 27, 2025
Previous review

Easy peasey

Date of experience: May 16, 2025
Florida
1 review
0 helpful votes
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I ordered parts for my Harley-Davidson Sportster and received them in a very timely matter. The Parts are of good quality, the Chrome Parts are great.

Date of experience: May 28, 2025

I've used J&P for many years
May 12, 2025
Previous review

I've used J&P for many years. Always completely satisfied.

Date of experience: May 2, 2025
Ohio
1 review
0 helpful votes
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Bad product.
June 7, 2025

Brake pads are garbage from drag specialty worse than stock, advertised as better.had to go to harly dealer get aftermaket pads they recommended much better

Date of experience: May 28, 2025
Indiana
1 review
0 helpful votes
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Parts delivered quickly.
June 7, 2025
Updated review

I needed motorcycle brake parts, they had them and were on sale. Easy.

Date of experience: May 28, 2025

Easy checkout
May 26, 2025
Previous review

Easy checkout. Chat went well.

Date of experience: May 16, 2025
California
1 review
0 helpful votes
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I've had great success ordering parts from J & P Cycles for over 25 years. I've ALWAYS received the proper parts and service with EVERY order! Please continue your excellence with ALL of your customers! THANK YOU J & P Cycles!

Date of experience: May 28, 2025
Nebraska
2 reviews
0 helpful votes
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When bike breaks and need it fixed asap
June 7, 2025
Updated review

Easy to navigate and find the parts that fit. I really do miss hard catalog though. Think I'd buy a whole lot more if they still had them.

Date of experience: May 28, 2025

Fairly easy to find the part I need in a quick hurry
May 24, 2025
Previous review

Fairly easy to find the part I need in a quick hurry

Date of experience: May 13, 2025
Georgia
1 review
0 helpful votes
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They did not fit.
June 7, 2025

They did not fit my 24 street glide, and only came with 5 screws not 6, that are needed.

Date of experience: May 28, 2025
Kimberly E. — J&P Cycles Rep
10 months ago

Corey, I’m sorry to hear the parts didn’t fit your 24 Street Glide and that some screws were missing. Please reach out directly so we can quickly send you the correct pieces or find a suitable solution for you.

Colorado
1 review
0 helpful votes
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I wanted to change my seat and the products online fit exactly the way it was supposed to and looks awesome.

Date of experience: May 28, 2025
Missouri
1 review
0 helpful votes
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Well done
June 7, 2025

Shipped here on time waiting to see quality work when installed 👌

Date of experience: May 27, 2025
Georgia
1 review
0 helpful votes
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Easy and very pleased
June 7, 2025
Updated review

I ordered a helmet. Arrived within just a few days. Helmet was packaged nice and was exactly what I ordered. Will definitely continue my shopping here.

Date of experience: May 27, 2025

Easy navigation
May 27, 2025
Previous review

Easy navigation

Date of experience: May 16, 2025
Mississippi
1 review
0 helpful votes
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Product was damaged
June 7, 2025

I paid for a new item, but instead I received one that had obviously been returned. The items were loose in the box and one of the piece the treads were damaged. I had to re-tap them to be able to use it.

Date of experience: May 27, 2025
Kimberly E. — J&P Cycles Rep
10 months ago

Hi William, I’m truly sorry to hear about the condition your order arrived in—this isn’t the experience we want you to have. We’d love to make this right promptly with a proper replacement and ensure your satisfaction; please reach out so we can get this sorted for you. Thank you for bringing this to our attention.
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

Michigan
1 review
0 helpful votes
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Easy shopping experience
June 7, 2025
Updated review

The web site was easy to use. My item was delivered fast. They had a wide selection of items.

Date of experience: May 27, 2025

Easy web site great items
May 26, 2025
Previous review

Easy web site great items

Date of experience: May 16, 2025
Colorado
1 review
0 helpful votes
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Parts
June 7, 2025

Great deal everything was in stock the sales guys knew exactly what I needed and when they didn't have the part they ordered it for me, part came fast and as described, will definitely buy more

Date of experience: May 27, 2025
California
2 reviews
0 helpful votes
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Smoke Chrome muffers
June 7, 2025
Updated review

Well got my muffers but they a flat smoke Chrome. My 24 cvo has shiny smoke Chrome.
They don't look right. When you have shiny smoke Chrome from the engine back to the saddle bags then we have your slip on muffers an there flat.
Do you have shiny smoke Chrome muffers?

Date of experience: May 27, 2025

I for my 10 0/0 code FJPCP25
May 26, 2025
Previous review

I for my 10 0/0 code FJPCP25

Date of experience: May 16, 2025
North Carolina
2 reviews
0 helpful votes
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Find what you want here.
June 7, 2025
Updated review

Ordered my tires, excellent tracking info and fast shipping.

Date of experience: May 27, 2025

Quick and easy to access website
May 27, 2025
Previous review

Quick and easy to access website.

Date of experience: May 16, 2025
Indiana
1 review
0 helpful votes
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Stator regulator
June 7, 2025

Best price and delivery 👌 i will be shopping there again excellent selection

Date of experience: May 27, 2025
Illinois
1 review
0 helpful votes
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Extended kickstand tab
June 7, 2025

Quick, correct, reasonable, quality, good selection...

Date of experience: May 27, 2025
Nevada
1 review
0 helpful votes
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Fast shipping
June 7, 2025

Easy checkout and fast shipping! Came faster than the first estimate! Also got a first responder discount will order from here again!

Date of experience: May 27, 2025