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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Great experience as always with jp cycles. Received the seals and although I haven't gotten them to seal yet very happy with my decision. Up
From start to finish, they responded very quickly. Also received my parts faster than I thought I would. No complaints!
Ordering was fast and easy. Shipping was fast order arrived a lot quicker than expected half the order was what was needed one part was for a older bike decided to keep that part for future use but overall everything was really good and very fast
I ordered parts for my Harley-Davidson Sportster and received them in a very timely matter. The Parts are of good quality, the Chrome Parts are great.
I've used J&P for many years. Always completely satisfied.
Brake pads are garbage from drag specialty worse than stock, advertised as better.had to go to harly dealer get aftermaket pads they recommended much better
I needed motorcycle brake parts, they had them and were on sale. Easy.
I've had great success ordering parts from J & P Cycles for over 25 years. I've ALWAYS received the proper parts and service with EVERY order! Please continue your excellence with ALL of your customers! THANK YOU J & P Cycles!
Easy to navigate and find the parts that fit. I really do miss hard catalog though. Think I'd buy a whole lot more if they still had them.
Fairly easy to find the part I need in a quick hurry
They did not fit my 24 street glide, and only came with 5 screws not 6, that are needed.
I wanted to change my seat and the products online fit exactly the way it was supposed to and looks awesome.
I ordered a helmet. Arrived within just a few days. Helmet was packaged nice and was exactly what I ordered. Will definitely continue my shopping here.
I paid for a new item, but instead I received one that had obviously been returned. The items were loose in the box and one of the piece the treads were damaged. I had to re-tap them to be able to use it.
Hi William, I’m truly sorry to hear about the condition your order arrived in—this isn’t the experience we want you to have. We’d love to make this right promptly with a proper replacement and ensure your satisfaction; please reach out so we can get this sorted for you. Thank you for bringing this to our attention.
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!
The web site was easy to use. My item was delivered fast. They had a wide selection of items.
Great deal everything was in stock the sales guys knew exactly what I needed and when they didn't have the part they ordered it for me, part came fast and as described, will definitely buy more
Well got my muffers but they a flat smoke Chrome. My 24 cvo has shiny smoke Chrome.
They don't look right. When you have shiny smoke Chrome from the engine back to the saddle bags then we have your slip on muffers an there flat.
Do you have shiny smoke Chrome muffers?
Ordered my tires, excellent tracking info and fast shipping.
Best price and delivery 👌 i will be shopping there again excellent selection
Quick, correct, reasonable, quality, good selection...
Easy checkout and fast shipping! Came faster than the first estimate! Also got a first responder discount will order from here again!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Corey, I’m sorry to hear the parts didn’t fit your 24 Street Glide and that some screws were missing. Please reach out directly so we can quickly send you the correct pieces or find a suitable solution for you.