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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Drag Specialties front rotor bolt quality was 50/50. Half were of a quality that was acceptable, and the other half were barely plated.
Fast shipping and great parts. I can't wait to buy my wish list on this site. First time ordering for J&P, I will be back again.
I'm going to have to make a lot of modifications in order for the parts to work on my motorcycle.
I ordered a turn signal for a 2000 Dyna Convertible but received one for a single filament lamp instead of a dual filament lamp. No biggie. Micah in returns told me how to fill out the return form and ordered the correct lamp for me, credited and rebooked the transaction plus a $10 credit for my inconvenience. THAT'S THE WAY TO TAKE CARE OF YOUR CUSTOMER!
Got my order faster than expected. I do not want to write 50...
I love this web site. Very good experience. I would order from j&p again.
Service with JP was great. The backrest mounting on the seat is terrible it won't stay in position and no way to tighten. It continues to fall in the seat.
Got products as advertised and they came on time! The parts seem quality and can't wait to use them on my chopper!
It was easy to order thru customer service and my shipment had a prompt arrival. Thank you very much!
I ordered adjustable levers and a seat. They were shipped fast and got me back on the road
Found the muffler I was looking for, ordered them, and received them
Finally found these tapered mufflers I have been looking for
Was looking for parts for my MC and was unable to locate one item so saved all my other parts in Wish List. Called JP and talked with individual. He was able to locate part I needed and then retrieve other items from wish list and complete my order. Super friendly and knowledgable. Order was processed received in several days!
Easy and fast. Recommend by many others at Cycle Gear. Will buy from them again in the future and will recommend to others.
Good price, quick delivery, I'm back on the road! I checked numerous Internet sites & this one had my rear tire in stock.
Great price and fast shipping, Great price and fast shipping
I ordered a pair of front wheel bearings for my Harley with abs and shipped quickly and it was the correct part.
Website is easy to use and navigate on. Parts were processed and shipped quickly..
The pieces were too short to do any good with the harley bags that I have. I am still considering whether to return them or keepthem.
There's nothing to say that I haven't already said. If you're not an RPM number you're missing the boat. If you're not buying from J&P Cycle you're missing the boat. The concierge team the Harley techs are PHENOMENAL! The only employee I have a problem with every single time I get her, is Jen! She spends more time telling you why not and wasting J&P cycles time and yours than just doing her damn job!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Hi Robert, thank you for your honesty and feedback. We understand that universal parts sometimes require adjustments, and we appreciate you sharing your experience. Please feel free to reach out if there’s anything we can do to assist with the modifications.