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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,868
quality
23,530
This company responds to reviews on average within 5 days

Instant Feedback

73,029 reviews

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Pennsylvania
1 review
0 helpful votes
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Brake
June 28, 2025
Updated review

I think i got then wrong part, need to call parts help, hopefully we can figure it out

Date of experience: June 18, 2025

Very good so far
June 15, 2025
Previous review

Very good so far

Date of experience: June 5, 2025
Rhode Island
1 review
0 helpful votes
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Harley battery purchase
June 28, 2025

Purchased a Drag Specialties battery for my Harley. Battery arrived quicker than expected. Just had to add the acid packet to the battery and put on a trickle charger to bring up to 100%. Harley starts instantly when I push the button with zero hesitation. Very pleased and will be shopping with J&P Cycles in the future.

Date of experience: June 18, 2025
Texas
1 review
0 helpful votes
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Happy customer
June 28, 2025

This purchase was quick and easy with the help of the sales person. I got exactly what I was looking for.

Date of experience: June 18, 2025
South Carolina
1 review
0 helpful votes
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Great
June 28, 2025

Was very happy with quality & service. They were what I was wanting & thought they were.

Date of experience: June 18, 2025
Arizona
1 review
0 helpful votes
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Best way to buy parts.
June 28, 2025

It so easy to buy parts on here. I haven't received any wrong parts and the member pays for itself in no time with the cash back.

Date of experience: June 14, 2025
Florida
1 review
0 helpful votes
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Wrong part
June 28, 2025

Unfortunately even though the description said it would fit my application, it did not. Now I need to return and figure something else out. Typical parts drama.

Date of experience: June 18, 2025
Wisconsin
1 review
0 helpful votes
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Fast and accurate.
June 28, 2025
Updated review

The correct parts, shipped quickly, arriving undamaged, at the stated price.

Date of experience: June 18, 2025

I like the old vintage catalog for finding parts
June 13, 2025
Previous review

I like the old vintage catalog for finding parts

Date of experience: June 3, 2025
Washington
1 review
0 helpful votes
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First order
June 28, 2025

First order and I will be back. Competitive pricing. Fast shipping.

Date of experience: June 18, 2025
Indiana
1 review
0 helpful votes
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Chrome switch control bolt kit
June 28, 2025
Updated review

Excellent product but fedex took longer than 2 days other than that it was great

Date of experience: June 18, 2025

Excellent parts and im very addicted to j&p cycles...
June 15, 2025
Previous review

Excellent parts and im very addicted to j&p cycles they have everything I need

Date of experience: June 4, 2025
New York
1 review
0 helpful votes
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Beautiful helmet!
June 28, 2025

I had snooped through my husband's phone... No I'm not that kind of wife but I was looking for Father's Day gift ideas... He works third shift and I know on his lunch break he spends his time browsing on his phone... And I noticed this helmet and his history not once not twice but three times so I figured he really liked this helmet... It was shipped very quickly and it is a very beautiful helmet and he was so surprised! He loved it!

Date of experience: June 9, 2025
Massachusetts
1 review
0 helpful votes
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Plenty of inventory
June 28, 2025

Always satisfied with what this company offers and the prices I receive.

Date of experience: June 17, 2025
Hawaii
1 review
0 helpful votes
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2nd time is a charm
June 28, 2025

Don't skimp on your purchase, pay the money for the best product the first time!

Date of experience: June 17, 2025
California
1 review
0 helpful votes
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Good parts. Expensive but worth it. Good parts. Expensive but worth it

Date of experience: June 17, 2025
Texas
1 review
0 helpful votes
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Great Service
June 28, 2025

As always, great customer service, and the parts are just as good.

Date of experience: June 17, 2025
Oregon
1 review
0 helpful votes
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A seat
June 28, 2025

It works Feels great. Nothing else to add. I hate reviews. Next time I won't hit the review button

Date of experience: June 17, 2025
Vermont
1 review
0 helpful votes
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Solid
June 28, 2025

Had what I needed and got it to me in a reasonable time. Well done!

Date of experience: June 10, 2025
Illinois
1 review
0 helpful votes
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Good value for the money.
June 28, 2025

I purchased the $49.99 tool set. For the price it can't b beat.

Date of experience: June 17, 2025
Pennsylvania
2 reviews
0 helpful votes
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Great service
June 28, 2025
Updated review

I ordered a windscreen for my bike and ended up ordering the wrong one. J&P were great, accepting my return (she waived the return postage) and sent the correct one. Both were received 2 days after my order.

Date of experience: June 17, 2025

Quick, easy
June 10, 2025
Previous review

Quick, easy.

Date of experience: May 31, 2025
Ohio
1 review
0 helpful votes
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Feuling hydraulic cam tensioner conversion kit
June 28, 2025
Updated review

Fits good, disappointed that bottom rocker gaskets did not come with this... had to stop the install and order those and wait another 5 days

Date of experience: June 17, 2025

Easy peezy
June 17, 2025
Previous review

Easy peezy. Reliable

Date of experience: June 6, 2025
Kentucky
1 review
0 helpful votes
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I have ordered a lot of parts and gear over the years and never had to return anything. Everything I ordered was correct and if I wasn't sure about the fitment I would ask and they would set me up with the right part.

Date of experience: June 17, 2025