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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,868
quality
23,525
This company responds to reviews on average within 5 days

Instant Feedback

73,016 reviews

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Illinois
1 review
0 helpful votes
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Open box item... Was weary
June 28, 2025

Was truly weary of purchasing an open box item... Figured there's be a screw or mounting plate missing... BUT... I was so happily mistaken! I received the product with everything, INCLUDING paperwork and installation instructions intact! I will DEFINITELY purchase from J&P again for my motorcycle needs

Date of experience: June 18, 2025
Hawaii
1 review
0 helpful votes
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Both of the battery cables had red boots on each end. This can make it difficult to determine which is positive and which is negative when reinstalling the battery, especially if the installer is not aware of the similar design of both the cables. For correction, the negative cable could use a black end cover to offset any confusion. The cables look to be good quality per the wire external insulation and terminals.

Date of experience: June 18, 2025

Shipping price is high for average delivery cost
June 14, 2025
Previous review

Shipping price is high for average delivery cost. Product price is usual.

Date of experience: June 4, 2025
Massachusetts
1 review
0 helpful votes
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New battery
June 28, 2025

Bought online, fit was perfect, came fully charged, installed it and had my bike running in less than an hour.

Date of experience: June 18, 2025
Texas
1 review
0 helpful votes
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Purchased a Master Cylinder for my Harley Trike
June 28, 2025
Updated review

The part wasn't the right one and I have sent it back. Easy return label and just waiting now for my refund. I will be ordering from J & P Cycles again. Thank you

Date of experience: June 17, 2025

All good no problem finding parts
July 19, 2024
Previous review

All good no problem finding parts

Date of experience: July 9, 2024
New York
1 review
0 helpful votes
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Timely & easy order
June 28, 2025
Updated review

Video reviews are a great help to decide on purchase. Especially important for expensive purchases to have confidence in the purchase.

Date of experience: June 18, 2025

Easy search and buy online, military discount, & quick...
June 17, 2025
Previous review

Easy search and buy online, military discount, & quick shipping.

Date of experience: June 7, 2025
Texas
1 review
0 helpful votes
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Got my order
June 28, 2025

The order was delivered quickly. I had thought I ordered the kit with the black oil filter but I got a chrome one instead so that was a little disappointing. I also thought the kit would come with a new primary ring but it didn't. Still I am satisfied with my purchase.

Date of experience: June 18, 2025
Michigan
2 reviews
0 helpful votes
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So good, so far.
June 28, 2025
Updated review

So good, so far... So good, so far. So good so far... Sorry, with the exception of my brother's I don't know fifty carectors.

Date of experience: June 18, 2025

No comment yet
June 17, 2025
Previous review

No comment yet

Date of experience: June 7, 2025
Colorado
1 review
0 helpful votes
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New front tire
June 28, 2025

Fast delivery and love the product trie is fresh and in great shape!

Date of experience: June 18, 2025
Washington
1 review
0 helpful votes
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Satisfied Customer
June 28, 2025

Good experience with ordering, delivery and customer service.

Date of experience: June 22, 2025
California
1 review
0 helpful votes
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Blacked out kickstand
June 28, 2025
Updated review

Harley in all it's infinite wisdom put a chrome kickstand on my 2018 blacked out Road Glide
Special (didn't make sense to me either). Harley wanted over $200 for a blacked out kickstand, J&P cycles had it for $70 and fit like the original. Easy install.

Date of experience: June 18, 2025

You should have given me the 10% discount
June 17, 2025
Previous review

You should have given me the 10% discount.

Date of experience: June 7, 2025
Massachusetts
1 review
0 helpful votes
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Excellent Service
June 28, 2025
Updated review

FAST! Shipping, so far J&P have out done themselves, Will buy from again! Thank you

Date of experience: June 18, 2025

So far, I like it...
June 14, 2025
Previous review

So far, I like it...

Date of experience: June 4, 2025
Texas
1 review
0 helpful votes
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It worked!
June 28, 2025

Very straightforward and was right about shipping times and got it all on time

Date of experience: June 18, 2025
California
2 reviews
0 helpful votes
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K&N air filter
June 28, 2025
Updated review

I tried getting it at a motorcycle shop and they couldn't find the one for my bike, I got online with you guys and I found it, Had it quick shipped.

Date of experience: June 18, 2025

Was easy to order paid to have it the next day, I hope...
June 14, 2025
Previous review

Was easy to order paid to have it the next day, I hope it shows up when it's supposed to.

Date of experience: June 3, 2025
New York
1 review
0 helpful votes
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J&P Cycles great review.
June 28, 2025
Updated review

I got my tire way cheaper than anywhere around my hometown, it came fast and I'm so happy that ordering through them I'm back out riding already!

Date of experience: June 18, 2025

Quick and no misleading pages
June 17, 2025
Previous review

Quick and no misleading pages

Date of experience: June 7, 2025
Indiana
1 review
0 helpful votes
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Great transaction
June 28, 2025
Updated review

Everything was as described, with great communication and fast shipping!

Date of experience: June 18, 2025

Easy transaction!
June 14, 2025
Previous review

Easy transaction!

Date of experience: June 4, 2025
Pennsylvania
1 review
0 helpful votes
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Tire
June 28, 2025

Good Wed site Only 39 more characters to make your standard review into a featured review!

Date of experience: June 18, 2025
Wisconsin
1 review
0 helpful votes
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Y
June 28, 2025

Good parts good customer service and return policy ¡¡!

Date of experience: June 18, 2025
Montana
1 review
0 helpful votes
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Good tyre
June 28, 2025

Good experience with shipping and ease of purchase, however to many ads and promo, s

Date of experience: June 18, 2025
Kimberly E. J&P Cycles Rep
9 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Pennsylvania
1 review
0 helpful votes
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Start/Stop switch
June 28, 2025

Excellent quality switches, best price I found anywhere! Literally 1/3 the price of the next lowest price, talking $26, compared to $75 and as high as $200, tough to argue with the price and service at J&P Cycles! Fast delivery too!
Great price on shovelhead autolite spark plugs too, 4275 's

Date of experience: June 18, 2025
Pennsylvania
1 review
0 helpful votes
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Brake
June 28, 2025
Updated review

I think i got then wrong part, need to call parts help, hopefully we can figure it out

Date of experience: June 18, 2025

Very good so far
June 15, 2025
Previous review

Very good so far

Date of experience: June 5, 2025