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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,870
quality
23,541
This company responds to reviews on average within 5 days

Instant Feedback

73,060 reviews

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New Hampshire
1 review
0 helpful votes
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New Rear Bearings for my Indian
June 30, 2025

Very good … So far so good. Only time will tell for sure … Then I may review it correctly.

Date of experience: June 19, 2025
Colorado
1 review
0 helpful votes
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Almost everything i needed
June 30, 2025

I ordered several parts to rebuild my 94 Electra Glide, and my gfs 91 Heritage. Found all my 94 parts, but the back rest that my gf wanted was out of stock... otherwise it was a good experience!

Date of experience: June 19, 2025
North Carolina
1 review
0 helpful votes
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Excellent
June 29, 2025

Excellent, will be ordering from this site again. Also, didn't take long on delivery as well.

Date of experience: June 19, 2025
Wisconsin
1 review
0 helpful votes
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Excellent parts selection and really quick delivery time.

Date of experience: June 19, 2025
Alabama
1 review
0 helpful votes
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Quick shipping
June 29, 2025

Everything arrived as advertised and shipped quickly. Will shop here again.

Date of experience: June 19, 2025
Kentucky
1 review
0 helpful votes
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Bike parts
June 29, 2025
Updated review

It was enjoyable. The staff was friendly and knowledgeable:

Date of experience: June 19, 2025

Chat made it easy to find
June 15, 2025
Previous review

Chat made it easy to find

Date of experience: June 5, 2025
Florida
1 review
0 helpful votes
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Online Purchase
June 29, 2025

Online ordering was simple and a pleasure. Your website is user friendly and descriptions are accurate.

Date of experience: June 19, 2025
Virginia
1 review
0 helpful votes
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Good price for a good part
June 29, 2025

Prepping for bike week and the starter clutch crapped out on the bike.
Part ordered and arrived in time and worked perfectly. Added bonus was the specific instructions included with regard to the placement of steel ball bearing and ensuring there was only one in the final product which was a good thing because I almost ended up putting 2 bearings in.

Date of experience: June 19, 2025
New Jersey
1 review
0 helpful votes
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Piece of cake
June 29, 2025
Updated review

The site Easy to navigate, the selection vast and varied, and the videos helped to determine which helmet I needed.

Date of experience: June 19, 2025

Easy process
June 15, 2025
Previous review

Easy process

Date of experience: June 5, 2025
Virginia
1 review
0 helpful votes
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Great first time experience
June 29, 2025
Updated review

Had everything I needed in stock and everything arrived sooner than I thought it would

Date of experience: May 21, 2025

Fast & easy no issues
June 14, 2025
Previous review

Fast & easy no issues

Date of experience: June 4, 2025
Minnesota
1 review
0 helpful votes
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Satisfied Customer
June 29, 2025

Everything I've bought from J&P cycles for the last couple yrs. The parts are exactly as described. They are durable and not cheaply made. My orders arrive on time. Sometimes a day or two early. I just wish they had discounts for frequent visitors discounts.

Date of experience: May 19, 2025
Missouri
1 review
0 helpful votes
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Great place to shop.
June 29, 2025

Staff was friendly and very helpful. Went in to try in a helmet. Was helped by an employee that was very knowledgeable. Ordered in store shipped to home. Shipping was quick. Would recommend

Date of experience: June 8, 2025
Washington
2 reviews
0 helpful votes
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Will ship with them again
June 29, 2025

Great service! Knowledgeable sales guy who helped with footings and more.

Date of experience: June 19, 2025
Kansas
1 review
0 helpful votes
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Indian Scout with Side Car driver back rest
June 29, 2025
Updated review

Easy to order online, arrived when promised, good quality product.

Date of experience: June 19, 2025

Good shopping experience
June 17, 2025
Previous review

Good shopping experience. Easy to locate purchased item, good price, and painless checkout.

Date of experience: June 7, 2025
Ohio
1 review
0 helpful votes
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Service Quality
June 29, 2025
Updated review

J&P Cycles service is timely and helpful. Shipping was an issue.

Date of experience: June 19, 2025

Easy to find parts and great service all around
June 22, 2025
Previous review

Easy to find parts and great service all around.

Date of experience: June 11, 2025
Ohio
1 review
0 helpful votes
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Klock works
June 29, 2025

I buy from JP cycles because most always have what I need and for a good price.

Date of experience: June 19, 2025
Ohio
1 review
0 helpful votes
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Tire purchase
June 29, 2025

Easy to use and order, found the size and brand I wanted. Had it delivered promptly.

Date of experience: June 12, 2025
South Dakota
1 review
0 helpful votes
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Pleased with product and service
June 29, 2025
Updated review

Product as described. Fast shipping! Thanks! Will buy from again!

Date of experience: June 19, 2025

I'm a first time user and you texted me a code for...
September 7, 2024
Previous review

I'm a first time user and you texted me a code for discount and i was unable to use it when I input the code.

Date of experience: August 27, 2024
Missouri
1 review
0 helpful votes
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Fast
June 29, 2025
Updated review

Good price and fast delivery. I got exactly what I ordered. It fit well

Date of experience: June 19, 2025

All's good ty
June 18, 2025
Previous review

All's good ty

Date of experience: June 8, 2025
Pennsylvania
1 review
0 helpful votes
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Love the cobra Muffler
June 29, 2025

Customer service is awesome. Very helpful, They are educated about the product. Help me find the right muffler. Thanks to them highly recommended.

Date of experience: June 19, 2025