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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Everything was great except it was missing the muffler clamp
I have used a few other sites but I still hadn't been able to find the one place that does it all. Well I stopped in to check out J&P Cycles and haven't used a another site since. They are simply amazing with parts knowledge and customer service.
Quick easy and able to navigate to find whatever you need.
Competitive pricing and selection was in stock. Arrived in 5 days with free shipping. Product was as advertised.
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The seal driver is ordered was 48mm for a ktm it is to big for the 48mm forks. It is the same exact size as the 49mm driver I have
Hi Jason, thank you for sharing your experience with the seal driver — we’re sorry to hear the sizing didn’t meet your expectations. We truly appreciate your feedback and would be happy to help find the exact fit you need or answer any questions to ensure everything works perfectly for your KTMs.
Better prices for tires than my dealership and fast shipping!
Amazing customer service, bought a product at a pop up tent at bike week in Myrtle beach got home to nh to realize I was given the wrong part; online customer service went above and beyond to get me an exchange for the right part
Ultimately I ordered the wrong seal. Description said shifter shaft oil seal, but the one I received was not what I needed. I suspect its the inner seal. Not totally sure. Either way it wasn't fussing over a $3 part
J&P Cycle never miss. I have ordered parts and accessories and have been satisfied with it all everytime.
The website was easy to navigate and I found what I needed. Purchased it and it shipped right away..
I purchase a Drag Specialties battery as a replacement for the Harley H2. (6 volt that fits in horseshoe oil tank. It came with everything I needed (acid) and got here quick
Quick and easy, great selection, fast and easy, will buy from again
Very helpful over the phone. Shipment was on time as promised. Very happy with customer service.
Easy busy quick shipping liked it never have any issues using jp cycles
No issue with my order at all tha k you for the help and fast shipping
Hello,
I ordered an axle #*******.
I installed and torqued to specifications. Rode 300 miles, went to disassemble and nut was gaulded to axle, cam was mangled as if too soft of steel. I still need an axle but unless this is a fluke I wouldn; t want another of these. Thanks
Hi Peter, I’m really sorry to hear about the trouble you’ve had with the axle—it certainly shouldn’t have behaved that way after such careful installation. Please reach out directly so we can sort this out and get you back on the road.
Ordering the LA high peak bars was easy and they shipped quick, the packaging was awful the bars were just put into a box and were just wrapped up in a foam tape, when the box was delivered to my house the handle bars were poked out the size of the box and were scratches on the end of the bars, luckily the grip assembly covered it up, kinda disappointed, paid a premium for the bars would have expected them to be shipped in a more secure pacakage
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Joshua, thanks for the great feedback and for letting us know about the missing muffler clamp. We appreciate you giving us a chance and will make sure to double-check our packaging moving forward. If you need any assistance tracking down the clamp, just reach out—we’re happy to help!