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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,940
quality
24,212
This company responds to reviews on average within 3 days

Instant Feedback

75,095 reviews

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Hawaii
1 review
0 helpful votes
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Complete satisfaction
April 29, 2026
Updated review

It's nice to have the site confirm that parts will fit before you purchase and my order arrived well before the estimated date.

Date of experience: April 18, 2026

Very simple and fast
April 18, 2026
Previous review

Very simple and fast

Date of experience: April 7, 2026
1 review
0 helpful votes
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Bad fit
April 29, 2026
Updated review

I ordered a windshield that was suppose to be an OEM replacement for my motorcycle. Wasn't quite up to specs. I had to redrill holes in my mounting hardware to accommodate holes not accurately drilled in the windshield. Also, size was not quite OEM either.

Date of experience: April 18, 2026
Kimberly E. — J&P Cycles Rep
5 hours ago

Bobby
Thank you for sharing your experience with us. We're sorry to hear that we didn’t meet your expectations. Your feedback is incredibly valuable, and we want you to know that we take it seriously. If there’s anything more we can do to make things right, please don’t hesitate to reach out.


Wide variety of products
April 18, 2026
Previous review

Wide variety of products. Easy to search.

Date of experience: April 7, 2026
North Dakota
1 review
0 helpful votes
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I had to return, is a great product just didn't match the black on my 2025 street glide.

Date of experience: April 18, 2026
1 review
0 helpful votes
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Not too old
April 29, 2026

Bought tires, tubes, and tapes for a 58 BSA. 19
Inch 3.25 and 3.50. Tires are 2025 which is great.
Last set of 19s I purchased elsewhere and they were 5 years old the day I mounted them.
I try to change tires at 10 years old even if they seem ok. Not worth the risk to me.

Date of experience: April 18, 2026
Pennsylvania
1 review
0 helpful votes
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Tires
April 29, 2026
Updated review

Ordering was easy wanted rout 66 tires but where out of stock no fault of JP ordered what looked close to the same and I am pleased with what I got little nervous of the carrier that was delivering them they have a bad reputation in my area but I did finally get my tires

Date of experience: April 18, 2026

Easy to do and to follow the website
April 17, 2026
Previous review

Easy to do and to follow the website

Date of experience: April 7, 2026
1 review
0 helpful votes
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Tail light purchase for a 1982 fxr
April 28, 2026

Fast shipping!
Delivered to the correct location!(that's a good thing with the delivery drivers now)
Came undamaged and in working order(thats always good)
Good price!

Date of experience: April 18, 2026
1 review
0 helpful votes
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Exactly what I wanted
April 28, 2026

I ordered these because I got sick of my stock mirrors. My stock mirrors seemed too small. Put these bad boys on, adjusted correctly & wham bam thank you ma'am. Bike looks better & I can see how I wanted to see. Only thing I found was with high vibration & wind, they do tend to move a bit but it's not terrible. I'd recommend especially as a cheaper option.

Date of experience: April 18, 2026
1 review
0 helpful votes
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Buyer
April 28, 2026

Fast shipping, item delivered exactly as described.have purchased a few item through here and never disappointed. Highly recommend.

Date of experience: April 18, 2026
1 review
0 helpful votes
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Saddleman Road Couch
April 28, 2026

Delivery was fast. Very well packaged. Quality is top tier.

Date of experience: April 18, 2026
Wisconsin
1 review
0 helpful votes
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As described no issues
April 28, 2026
Updated review

I've had very good results using j&p but I did get some rubber hose that I talked to counter man that claimed it was good but it was definitely not

Date of experience: April 18, 2026

As described
April 14, 2026
Previous review

As described

Date of experience: April 4, 2026
Tennessee
1 review
0 helpful votes
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Hastings piston rings
April 28, 2026
Updated review

I checked the end gap and they were all wider than specs I even accurately measured the bores and pistons
Called Paul at JP he was very good and helpful he checked the specs for ring gap and had different specs from Harley then I had in my manual so I called Hastings and left them a message hope to hear back soon

Date of experience: April 17, 2026

Still trying to get used to the site
April 17, 2026
Previous review

Still trying to get used to the site

Date of experience: April 6, 2026
1 review
0 helpful votes
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Awesome
April 28, 2026

First time buying tires and excited to get back on the road!

Date of experience: April 18, 2026
Kimberly E. — J&P Cycles Rep
19 hours ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

1 review
0 helpful votes
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Great product but sat me higher than I'd like.
April 28, 2026
Updated review

Arrived in a day, great product, just was not the right fit for me, im gonna try the standard model verses this wide model.

Date of experience: April 18, 2026

Customer servive and Price Match are A++ Thank YOU!
January 12, 2026
Previous review

Customer servive and Price Match are A++ Thank YOU!

Date of experience: January 2, 2026
1 review
0 helpful votes
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Mayham bagger bars
April 28, 2026

Love these bars on my 2016 street glide! Ordering was simple with helpful information on the product. Received them faster than expected

Date of experience: April 18, 2026
1 review
0 helpful votes
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It's not the name of the that matter is the people in it and you got an absolute stand-up location on Shea in Scottsdale. They're always very welcoming non-judgmental and patient with the questions I had and I will be shopping there in the future.

Date of experience: April 18, 2026
1 review
0 helpful votes
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Very fast delivery
April 28, 2026

It was reasonably priced maybe it could be just slightly cheaper and the shipping was free, which was amazing and it shipped pretty quick

Date of experience: April 17, 2026
Virginia
1 review
0 helpful votes
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Brakes
April 28, 2026

It was a pleasure receiving my order from you very fast service.

Date of experience: April 17, 2026
Virginia
1 review
0 helpful votes
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Great Products and Fast Delivery
April 28, 2026
Updated review

Never have an issue with JP Cycles. They usually always have what I need for my older Evo Harleys, and it is always at a competitive price. They always ship quickly as well. Just about the only place that I order from, unless something is out of stock, which is rare.

Date of experience: April 17, 2026

Great Products as Usual
March 5, 2026
Previous review

Got the products I needed except that one did not fit my bike due to factory customization. Was able to return the part and get the exact one that I needed. Great customer service as always. JP is the best.

Date of experience: February 23, 2026
1 review
0 helpful votes
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2.5cm Doesn't Seem Like Much
April 27, 2026

I just bought a 2007 KLR650 and found it to be difficult to shift. The shifter is short, too close to the peg for my size 16 feet. J&P offers a 250mm over shift lever. I bought it, installed it and I can shift much easier.

Date of experience: April 17, 2026
Georgia
1 review
0 helpful votes
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J & P is Top Notch
April 27, 2026

As always I found what I was looking for and the price was among the best. My order arrived in a few days. I will continue to shop with J&P Cycles.

Date of experience: April 17, 2026