On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The part that said was for my bike was not the correct part. The right part was not near as large.
Easy - click, click, click, done! I have always received excellent service when shopping with J&P Cycles.
Easy order, fair competitive prices, super fast delivery.
Ordered a tire and it came quick. Easy to find on the website and as described
J&P had what I needed for my 79 Shovel, as usual. It came fast and in good shape, as usual. I can't tell people they will be satisfied with J&P but I AM and I will order more stuff from these folks. I have a 78 swap meet special still sitting in the shed, and it's next.
I've been a customer for a long time... I've never had a problem with this web service or with J&P folks.
I was looking for 2 inch risers to fit my bike. Your assortment was great, I had a hard time deciding which ones to get. The ones I ordered worked perfectly. I won't shop for accessories any where else!
Fantastic amount of parts in-stock and ease of purchasing.
Fast shipping
Great price good delivery time happy happy never had a problem with Jp always good
Quick shipping, correct product. Price was just right, lots of communication as the shipping started!
That exactly what we needed. Great service.
Package was well cared for and arrived in perfect condition
Bought the Klock Werks flared windshield and Kuryakyn Windshield Spikes For Harley Touring 2014-2025. Windshield works great, the two short spikes tightened alright. The longer middle spike will not tighten even though it looks to be the same length and thread type. It feels like it is a bit smaller than the stock bolt.
You guys always have what I need and I love the fast shipping.
Everything was packaged well and shipped quickly. The parts I have installed look good. I am waiting for tools to finish the job.
My experience was great, was able to easily order the parts and had fast delivery as well.
When shipped, only 1 of 2 items were in the package that was very well sealed. Customer service was very understanding and expedient in getting the other item heading my way.
I looked all over hell for Carlini tank savers. They used to be available in every parts cataloge. I guess Carlini is out of business. J&P had them, but sold by a different parts vender. Came right away. They worked great.
No b s plenty of emails! Great website easy to use and great parts
I ordered a replacement windshield, 1994 HD Fatboy, lexan only. It fit my quick release hardware perfectly. Fast shipping, no problems
WELL, LARGE ORDER, THAT WAS "MY" FIRST MISTAKE. I KNOW BETTER. WITH LARGE ORDERS, COUNTS CAN BE OFF, MISSED ITEMS, SPLIT BETWEEN LOCATIONS, ECT. BREAK A LARGE ORDER UP IN GROUPES, BETTER CHANCE TO GET WHAT YOU WANT, WHEN YOU WANT. JUST A FACT, THEY ARE GOING TO SHOVE AS MUCH INTO THAT BOX AS THEY CAN, DO NOT KNOW WHY, THE SHIPPINGT IS ALL BASED ON WEIGHT... AND THE DILIVERY PERSON WOULD MUCH RATHER CARRY A CPOUPLE LIGHTER BOXES THAN THE, "BIG BOX FROM HELL". AND ALOT LESS LIKLY TO BE USED AS A STEP-LADDER TOO!
GOOD OPTION ON PARTS, GOOD STOCK OF PARTS, GOOD PRICE ON PARTS = ALL GOOD!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members