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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,829
quality
23,222
This company responds to reviews on average within 5 days

Instant Feedback

72,201 reviews

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Texas
1 review
0 helpful votes
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I like J&P cycles because the site is easy to navigate, and I have never had a problem with any of their products.

Date of experience: July 15, 2025
Tennessee
1 review
0 helpful votes
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Great experience
August 7, 2025
Updated review

Easy to keep up with my package and was shipped on time no problem!

Date of experience: July 28, 2025

Definitely recommend
September 19, 2024
Previous review

Package came in faster than I expected and parts that I had ordered were in great condition, would highly recommend

Date of experience: September 9, 2024
California
2 reviews
0 helpful votes
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Excellent
August 7, 2025

Best overall pricing and fast delivery and large selection of products

Date of experience: July 27, 2025
Michigan
1 review
0 helpful votes
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Great service
August 7, 2025

Great help with store questions Great products no problem top

Date of experience: July 27, 2025
Utah
1 review
0 helpful votes
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Easy and friendly
August 7, 2025

Easy to find parts no struggles fast shipping easy website to find parts

Date of experience: July 27, 2025
Washington
1 review
0 helpful votes
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Quick and good price
August 7, 2025

A co worker told me to get my tire from this site, I was hesitant because a clear shipping date was never stated. The tire came so darn fast. Exceeded expectations in all areas. Definitely going to be a return shopper.

Date of experience: July 27, 2025
Maine
1 review
0 helpful votes
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Love this company
August 7, 2025

Fast shipping, great prices I'll be a customer forever. Received my order within two days!

Date of experience: August 2, 2025
Arizona
1 review
0 helpful votes
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In Stock & Quick Order Fill
August 6, 2025

I was traveling out west from FL and tried to time my order so I would get it at out temp Airbnb. Thanks to JP prompt service the timing worked perfectly!

Date of experience: July 27, 2025
Arizona
1 review
0 helpful votes
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Very quick shipment
August 6, 2025

Ordered a few items and they arrived very quickly. All items were as described, couldn't be happier

Date of experience: July 27, 2025
New York
2 reviews
0 helpful votes
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Great experience as always
August 6, 2025
Updated review

Always the right parts when you need them! RPM membership makes delivery fast!

Date of experience: July 27, 2025

Great experience as always
July 2, 2025
Previous review

Great experience as always

Date of experience: June 22, 2025
Iowa
1 review
0 helpful votes
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PB CHOPPERS
August 6, 2025

Disappointed on how long it took to receive my tires. Tires mounted and balanced... ready for STURGIS!

Date of experience: July 27, 2025
Florida
2 reviews
0 helpful votes
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Great
August 6, 2025
Updated review

Website shops always a great experience. This purchase has not been put on my bike yet so I can't really review the actual product.

Date of experience: July 27, 2025

Great shopping experience
December 27, 2024
Previous review

Always love shopping at J&P Cycles. If there is any issue, returns are easy and quick.

Date of experience: December 17, 2024
Colorado
2 reviews
0 helpful votes
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Pleasant Experience
August 6, 2025
Updated review

Easy shopping and fast shipping. Very happy with the overall experience.

Date of experience: July 27, 2025

Fast and easy
July 25, 2025
Previous review

Fast and easy. Thank you.-RC

Date of experience: July 15, 2025
Indiana
1 review
0 helpful votes
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Good stuff
August 6, 2025

Good the order arrived in a decent time and product worked well

Date of experience: July 27, 2025
North Carolina
2 reviews
0 helpful votes
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Motorcycle repair kit
August 6, 2025

Great motorcycle repair kit. Compact and easy to stow on the bike and has everything you'd need for a minor road repair. Highly recommend this kit.

Date of experience: July 27, 2025
GB
1 review
0 helpful votes
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Great Service as always
August 6, 2025
Updated review

Told them what bike I had. Where from. They knew straight away I had an international model. And which air filter I needed. Sent and received very quickly. Great job.

Date of experience: July 18, 2025

Very helpful
July 23, 2025
Previous review

Very helpful

Date of experience: July 13, 2025
Mississippi
1 review
0 helpful votes
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Leather gloves
August 6, 2025

……………………………………………………. Great…………………………………………………………….

Date of experience: July 27, 2025
California
1 review
0 helpful votes
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FedEx messed up/ J&P stepped up
August 6, 2025
Updated review

Fed Ex delivered my order to another address ( their confirmation picture proved it). I called J&P and they sent out a replacement within a week.
Great customer service!

Date of experience: July 25, 2025

Site worked well; easy to navigate; didn't send me...
July 24, 2025
Previous review

Site worked well; easy to navigate; didn't send me into an endless loop like another competitor's site. Easy and seamless experience, plus free shipping? You got my business!

Date of experience: July 14, 2025
California
1 review
0 helpful votes
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Great customer service!
August 6, 2025

There was a shipping issue and J&P was nice enough to send me a replacement item even though it wasn't their fault. 10/10 costumer service.

Date of experience: July 27, 2025
Florida
1 review
0 helpful votes
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I have a real pedal again
August 6, 2025

Love EBC and can't believe I waited so long to replace my brake pads. You guys saved me. Fronts were gone and rear was not far behind. Ordered, received and installed all before Sturgis 2025 departure.

Date of experience: August 2, 2025