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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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ORDER WAS QUICK PRODUCT WAS IN STOCK THE DELIVERY WAS SLOW I PAYED FOR NEXT DAY AND IT TOOK 3 DAYS BUT I GOT IT SO NO WORRIES
Everything about the order was good except the bolts were to big for the application that i was using it for and I was not going to return it to wait longer so i made due fir what I had
I bought these lights to continue the bullet shaped theme of my street rod's headlights and taillights and because it came with two different colored lenses.
Blah blah blah... So, this is the last survey that I will fill out for you. Only because I can't submit it without filling out this one question. 😡
There was a question about the item description not matching the picture on the website. But a quick call to customer service confirmed the part was correct and it was a generic picture. I was grateful to quickly get an actual live person on the phone, thanks for that.
The item I needed was out of stock so I requested to be notified when it was available to order. A couple of weeks later I received an email from you saying it was back in stock. Ordered it and received it in about 4 or 5 days.
The ALL BALLS RACING fuel pump was received in good condition and my 03 Heritage Softail is now running again.
Item was out of stock when first shopped. Requested notification when item was available. Received email notice that item was in stock and placed my order. Great service!
Thankfully, I received store credit for an item outside the return window. Was able to use the store credit for some new risers and pegs. Thanks!
Great parts selection and prompt, on time delivery. There when needed.
Quality web site, Quality parts and service, and a quality experience!
The huge increase in price from my last order of the same Dunlop E4s- which was not that long ago - to this order is ridiculous! I might as well get my tires from a local shop going forward as there is no advantage any more to buying online from you!
Came as expected, no damage, packaged correctly with care. Fit perfectly on the bike. Delivery was right on time. I will definitely order from J&P Cycles in the future. For whatever they may have for my bike.
I like that it doesn't clamp to handlebars but need to get a new water bottle.
Nice product. Should have had a 90 at the master cylinder but the straight worked out. The 90 would have made for a more professional install.
I've ordered tires from here for at least 7 years now. Every time I get exactly what I ordered. Delivery is on time or faster than the expected arrival time provided. I've never had a single issue, and will continue to purchase all my motorcycle tires from here!
Easy to find part, easy to order part came in time that was told
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We completely understand your frustration regarding the recent price increase on the Dunlop E4s. The motorcycle industry has seen several cost adjustments recently due to factors such as increased manufacturing costs and newly implemented tariffs, which have unfortunately affected the pricing on some of our products.
We always aim to offer competitive pricing, and we regret that this change has impacted your experience. While we hope to remain a convenient and valuable option for you, we understand if you're exploring local alternatives.
We truly appreciate your past business and hope we’ll have the opportunity to serve you again in the future.