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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Pad selection was good, could not locate the pins or springs.
Pins for the calipers could not be located, nor the retaining springs; should be able to purchase with the brake pads
Not a positive experience for me. I was given a code to get a ten percent discount (on a thousand dollar order). Then I was messaged I couldn't get the discount. Got the cylinders but the oil line, etc, took for. Ev. er. The whole experience held up progress. That's a drag.
I ordered Wiseco piston rings for my 95 inch upgrade along with grips and compression release valves. I recieved one set of the correct rings one day. The next day the grips came.
The following day I got the compression release valves and another set of rings that were for an 88 inch bore and one of the rings was bent. Customer service refunded me the price of the rings but had none available of the proper ones. I will be returning the one set of rings and have recieved the proper rings from another supplier.
Tim
Thank you for sharing your experience with us. We're sorry to hear that we didn’t meet your expectations. Your feedback is incredibly valuable, and we want you to know that we take it seriously. If there’s anything more we can do to make things right, please don’t hesitate to reach out.
When I proceeded to check out, there was a note saying all money is in Canadian funds. Then when I was charged on my credit card, there was an extra approximately $50 because the funds were not in Canadian. I also did not like the fact that I was only given one shipping option the fast $32 option I would rather get it shipped for way less money than that and wait a week or two for it if I have that option that would be great. And then there was a surprise bill for duties and taxes altogether that part cost me $200 Canadian. I hope it is completely awesome when I install it in the spring. 😜
Hi there — thanks so much for sharing your experience, and I’m really sorry for the frustration this caused.
I just want to clarify that all pricing on our site is listed in USD, and this is noted on the website. That said, I completely understand how the currency conversion, along with additional charges like duties and taxes, can come as an unpleasant surprise — especially when it all adds up.
Regarding shipping, we hear you. At the moment, we only offer the faster shipping option in certain cases, but we understand that having a more economical, slower option would be helpful, and we’ll definitely pass that feedback along.
We truly appreciate your patience through all of this, and we really hope the product exceeds your expectations once you get it installed this spring 😄 Please don’t hesitate to reach out if you have any questions or need help along the way.
This particular purchase was for turn signal lense replacement. Although I didn't find the lenses, I did find all four turn signal replacements. The ones I have were the original 46 year old units which were worn and the chrome wasn't that great.
The new ones are great and replace the originals just perfect. For the money paid it was worth it.
Thanks.
Fast easy and responsive. Prices are good and a good selection.
The website will say in stock when really they have to order it. Always call the individual store before trusting and traveling to said store because you will be wasting your time
Chris
Thank you for sharing your experience with us. We're sorry to hear that we didn’t meet your expectations. Your feedback is incredibly valuable, and we want you to know that we take it seriously. If there’s anything more we can do to make things right, please don’t hesitate to reach out.
When I talk to customer service about the mistake that my phone did they said don't worry about it and sent my order to my correct address easy to work with always buy parts from here
Always easy to find my parts and have them shipped free
I have ordered a few things for my '23 Ultra Limited. Each and every experience has been perfect. I know where my order is every step of the way. Their prices have always been more than fair. The products have always been as described and packaged with the best care. 5 stars is all I could select but definitely deserves more.
Last 2 shipments 1 st shipment ordered Friday evening ordered not picked until Monday received email telling me delivery was for Wednesday didn't receive until Thursday. No sense in contacting customer service, all you get is I'm sorry for the late delivery and that's as far as it goes.
Glitch Reported in Shipping Team at J&PCycle did me right got my parts now to do my prep for season of Riding Thank You All
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
I was not sure about buying the Drag Specialties slip on mufflers for my street glide. Now that I have received them and have them installed, I am impressed with the price, quality and sound. Love them!
Always good! Fist time I used chat and Daniel J. Helped me out!
I was looking for parts for my motorcycle and the only store that had them was you guys! Thanks for the great service
Easy to find what you are looking for.
Product I purchased was everything I thought it should be. Came when they said it whould.been doing business with them for ten years for my Harley stuff never had a issue with there stuff
We had been looking everywhere for a specific gas tank to use for our wedding guest book and kept coming up short with nothing. We found J&P Cycles and they had the exact tank we needed at a very affordable price and it was at my front door in two days with free shipping! 5 out of 5 stars highly recommend these guys!
Over the years i have bought may things from JP Cycles. In the store in Sturgis, at the Lone Star motorcycle rally in Galveston Texas, I bought and had installed my Denali Lights with the Krause bracket, this week a Kodlin lowering kit for my wife's Low Rider S. I've bought at least 4 Rockford Fosgate 6 speaker systems and I don't know how many different exhaust packages over the years. Always treated great. Will be a JP Cycles customer for life.
Brett Moore.
Got what I wanted for my '24 KLR quick fast and in a hurry for no good reason at all. In a world full of back orders, explanations, dare I say, excuses, JP cycles delivered with no questions asked and no answers sought.
J&P are and have and will always be a great service for motorcycle parts. I enjoy the website and the fast shipping! Great job!
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Charles
We sincerely apologize for any issues you encountered while applying the promo code. To ensure you're eligible, please verify that you're logged into your account, as guest accounts may not qualify for promotional discounts. While we offer a variety of promo codes for both new and existing customers, some manufacturers restrict discount eligibility, which is why exclusions do apply. Additionally, certain promotions may have additional restrictions. If you have any questions before placing your order, please don’t hesitate to reach out to us. We’ll be happy to assist you in confirming any exclusions or restrictions. Once again, we appreciate your feedback and look forward to serving you in the future!