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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,841
quality
23,343
This company responds to reviews on average within 5 days

Instant Feedback

72,514 reviews

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Texas
1 review
0 helpful votes
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Actually contacted to see if driver footboards were available for a Triumph America. They were not. Customer Service was so responsive to my inquiry, I decided to buy my helmet from J&P.

Date of experience: August 10, 2025
Washington
1 review
0 helpful votes
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Best tire prices
August 20, 2025

JP cycles is easy to work with... Perfect as always😀😀😀😀

Date of experience: August 10, 2025
California
1 review
0 helpful votes
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I ordered the color yellow. The color delio was yellow ice which is clear but it looks good on my bike so we cool

Date of experience: August 10, 2025
Texas
1 review
0 helpful votes
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Shipping etc
August 20, 2025
Updated review

First, YES I did Receive my Order. You were informed it was delivered to my mailbox, job at as I was. Not need to ask. Though the baffles are "supposed to work" on my pipes, they are too long. No problem. I can easily adapt them faster and easier than returning them. I could've made the baffles in my machine shop, but I figured being lazy and bit ng them would be better.
This does NOT mean I won't order from you again. It's ok at that it's hotter than Hell in my part of Texas, I've been outside building new fence for my cattle and I'm a bit short! When I saw the email asking me if I received my package, I answered, THEN was brought here for an "opportunity" to say if I got the items, and if I was satisfied. Trust me! Had I not received them already, or if I was totally pissed about them NOT fitting, they would've been returned, AND I'd have sent a REAL nasty-gram.

Date of experience: August 10, 2025

I've always had great service and products from J&P
August 6, 2025
Previous review

I've always had great service and products from J&P. Thanks folks.

Date of experience: July 26, 2025
Pennsylvania
1 review
0 helpful votes
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Parts for the bike
August 20, 2025

Website easy to use, fast delivery parts were in stock as well

Date of experience: August 10, 2025
Vermont
1 review
0 helpful votes
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The right way
August 20, 2025
Updated review

Best price easy to navigate website fast and free shipping no issues. Thank you. Will be back.

Date of experience: August 10, 2025

Had mc part needed and best price found with free shipping
August 6, 2025
Previous review

Had mc part needed and best price found with free shipping.

Date of experience: July 27, 2025
Florida
1 review
0 helpful votes
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Had to wait and packaging destroyed
August 20, 2025

The web site was good and the part was as expected, even gave military discount. 4 stars on experience due to being a week late and the packaging was crushed and destroyed. Luckily it was a small part and was not damaged.

Date of experience: August 10, 2025
Virginia
1 review
0 helpful votes
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A reliable supplier
August 20, 2025

I got what I ordered when expected and I am very happy. I will buy again.

Date of experience: August 10, 2025
New Jersey
1 review
0 helpful votes
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Very happy
August 20, 2025
Updated review

I love the website! It's great that you can shop for specific products based upon your make and model of motorcycle. I like the fact that there's a wish list that I can refer back to when I'm ready to make my purchase or comparing products. The partnership with RPM is a nice bonus. I will continue to support JP Cycles with my next purchase.

Date of experience: August 10, 2025

Quick and easy
August 11, 2025
Previous review

Quick and easy

Date of experience: July 31, 2025
Arizona
1 review
0 helpful votes
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Purchased S&S slip on mufflers for 2025 HD Breakout. Site confirmed fitment. Mufflers look great, sound great, and were easy to install.

Date of experience: August 10, 2025
New York
1 review
0 helpful votes
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Awesome!
August 20, 2025
Updated review

Got the stuff on time. It has a very nice quality and perfectly fits!

Date of experience: July 30, 2025

Very Nice! 👍
August 6, 2025
Previous review

Very Nice! 👍

Date of experience: July 27, 2025
North Carolina
1 review
0 helpful votes
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Good place for parts
August 20, 2025
Updated review

Selection and ordering was easy. The part was the right one, fit like OEM. Price was good, delivery was quick.

Date of experience: August 10, 2025

Fast easy but a little pricey for shipping
August 6, 2025
Previous review

Fast easy but a little pricey for shipping.

Date of experience: July 27, 2025
Missouri
2 reviews
0 helpful votes
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Shipping was a nightmare
August 20, 2025

I purchased some boots for my trip to Sturgis this year. I only live 5 to 6 hours away from the distribution center in Louisville Kentucky so I figured shipping would only take a couple of days. After a couple of days I got an email from J&P cycles telling me my package would be delivered the next day on 8/2. My package did not show up until 6 days later.

Date of experience: August 10, 2025
Kimberly E. J&P Cycles Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Iowa
1 review
0 helpful votes
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Great experience
August 20, 2025

Great products and very easy to look up parts for your bike!

Date of experience: August 10, 2025
Georgia
4 reviews
0 helpful votes
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Very Cheap
August 20, 2025
Updated review

The gaskets are very thin and cheap, do not fit correctly in the head exhaust port, they are loose. When trying to use them the do not seal good.

Date of experience: August 10, 2025

Always have what I need
May 13, 2025
Previous review

Always have what I need.

Date of experience: May 3, 2025
Texas
1 review
0 helpful votes
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Street Glide Trim
August 20, 2025
Updated review

This head light trim works great on my 2012 Street glide…. Thank you J & P for the fast delivery and the styling trim….

Date of experience: August 10, 2025

This is the place for my 2013 Harley Street Glide…
August 6, 2025
Previous review

This is the place for my 2013 Harley Street Glide….

Date of experience: July 27, 2025
California
1 review
0 helpful votes
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No return call
August 20, 2025

I payed for next day delivery well four or five days later now you are making me add more words when the first remark covered my experience

Date of experience: July 29, 2025
Kimberly E. J&P Cycles Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Colorado
1 review
0 helpful votes
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Awesome parts
August 20, 2025

Every time I order a part it's always the right one. I've been ordering parts from J & P cycles for several years

Date of experience: August 10, 2025
Texas
1 review
0 helpful votes
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Inexperienced shopper
August 20, 2025

I just a snake suggestion, since I am not to familiar with parts, would it be possible on your search engines to be able to find parts when you enter you make and model of bike and part look up be little easier

Date of experience: August 10, 2025
Illinois
1 review
0 helpful votes
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Many Choices
August 20, 2025

Looking for phone case to use on tank. Found several choices and one that works just fine. Whatever I'm searching for J&P gives me multiple choices to choose from.Easy to search and shipping is fast

Date of experience: August 10, 2025