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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,874
quality
23,588
This company responds to reviews on average within 5 days

Instant Feedback

73,174 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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I don't write reviews
August 26, 2025

I DON'T WRITE REVIEWS
I DON'T WRITE REVIEWS
I DON'T WRITE REVIEWS
I DON'T WRITE REVIEWS
I DON'T WRITE REVIEWS

Date of experience: August 16, 2025
Massachusetts
1 review
0 helpful votes
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Turn signal canceler
August 26, 2025
Updated review

I had no idea this existed I've been riding my 88 sportster for over 30 years holding the turn signal sw until my thumb was sore very satisfied with the product. Only one caveat their tech support seems to be nonexistent. I had a question concerning the one indacator light connected to two signals, I wound up eliminating it and used it for a brake light indicator

Date of experience: August 16, 2025

Easy peasy shopping like it should be, no constantly...
August 11, 2025
Previous review

Easy peasy shopping like it should be, no constantly changing web site for my 70 yr old mind to figure out

Date of experience: August 1, 2025
North Carolina
1 review
0 helpful votes
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RearTire purchase
August 26, 2025

I ordered a rear tire and I had it in my hands in less than 30 hours. Thanks guys

Date of experience: August 7, 2025
New York
1 review
0 helpful votes
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2003 Road King starter.
August 26, 2025

Prompt delivery. Waiting on my next ssi check to have it installed.

Date of experience: August 5, 2025
Kentucky
1 review
0 helpful votes
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The website ensured the part fit my bike, easy to use, great price, shipping was easy and fast

Date of experience: August 16, 2025
North Carolina
1 review
0 helpful votes
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Happy Harley rider
August 26, 2025

User friendly website, easy process and prompt delivery..

Date of experience: August 16, 2025
Michigan
1 review
0 helpful votes
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Status reports
August 26, 2025
Updated review

I really liked all the updates, giving me the status of where my order was. Didn't have to keep guessing when I might receive the order because the updates kept me informed through the whole process.

Date of experience: August 16, 2025

I've used J&J cycle for other motorcycles, but it's...
August 15, 2025
Previous review

I've used J&J cycle for other motorcycles, but it's been a while since I have ordered anything. I've had good service in the past.

Date of experience: August 4, 2025
California
1 review
0 helpful votes
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Riders preferred member shipping
August 26, 2025

Item ordered and per riders preferred member club warehouse didn't ship item out after 48 hours. Customer service saw that item was classified as normal ship and fixed classification and item shipped out and was recieved by end of week. Customer service compensated and item received in timely manner.

Date of experience: August 1, 2025
Montana
1 review
0 helpful votes
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Quick action
August 26, 2025
Updated review

Actually had a situation where I got a package that did not have what I ordered in it except stickers and bubble wrap. But contacted them they fixed the issue right away and paid for overnight delivery with no problems had the part within 2 days.

Date of experience: August 15, 2025

Always enjoy shopping on j and p cycles
May 20, 2025
Previous review

Always enjoy shopping on j and p cycles.

Date of experience: May 9, 2025
Idaho
1 review
0 helpful votes
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My #1 parts supplier
August 26, 2025
Updated review

Easy product look up, efficient ordering process and timely delivery.

Date of experience: August 15, 2025

Efficient and Easy
July 4, 2025
Previous review

Efficient and Easy. Making the ordering process a breeze.

Date of experience: June 24, 2025
Louisiana
1 review
0 helpful votes
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Great service
August 26, 2025

Good experience and good product. Easy to deal with and carry good products for good prices

Date of experience: August 15, 2025
New Mexico
1 review
0 helpful votes
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Very good qaulity
August 26, 2025

Very easy to install parts. Just be sure that the parts fit your bike

Date of experience: August 15, 2025
Colorado
1 review
0 helpful votes
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Great product
August 26, 2025

Great experience. Great product. Will definitely buy again.

Date of experience: August 15, 2025
Missouri
1 review
0 helpful votes
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Was great was fast easy got me back on road love to be riding and you made it happen fast and hassle free

Date of experience: August 15, 2025

Very helpful
August 14, 2025
Previous review

Very helpful

Date of experience: August 4, 2025
Alabama
1 review
0 helpful votes
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Not informed
August 26, 2025

Was told upon ordering that item was IN STOCK and would ship within 1-3 days. This was a gift purchase with intended delivery date to work for gifting. Instead I had to make multiple calls each one either lacking information or differing info. Instead my gift was over a week late and I was not pleased with service provided

Date of experience: August 15, 2025
New Mexico
1 review
0 helpful votes
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I ordered my tires so they would be here by the end of the week then they emailed me and said my address needed verification so I called them and the dude said it would be better if I used my po box the next day got another email saying can't deliver to po box so I had to call again and switch it back to the original address then they didn't ship till the next day so 3 days of confusion then finally had my weekend plans shot and got them on a Monday

Date of experience: August 15, 2025
Kentucky
1 review
0 helpful votes
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Fast shipping
August 25, 2025

Tires shipped next day. Great price and quick shipping. Will shop where again

Date of experience: August 15, 2025
Pennsylvania
2 reviews
0 helpful votes
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Arrived quickly
August 25, 2025

I ordered and it arrived 2 days later as expected. I would order from them again.

Date of experience: August 15, 2025
Pennsylvania
1 review
0 helpful votes
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Voltage regulator
August 25, 2025

Works great but the shipping box was totally destroyed. Surprised that it came in one piece.

Date of experience: August 15, 2025
New York
1 review
0 helpful votes
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Perfect!
August 25, 2025
Updated review

So easy to identify correct product needed. Great communication about shipping and delivery. Great packaging. 10 of 10 online purchase!

Date of experience: August 15, 2025

Perfect!
August 11, 2025
Previous review

Perfect! Easy!

Date of experience: August 1, 2025