Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,835
quality
23,293
This company responds to reviews on average within 5 days

Instant Feedback

72,390 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Robert N.
Unfollow Robert N.
Share Review
Report Review

Wille & Max Saddle bag mounts
August 25, 2025
Updated review

Ordered from Phoenix, Got great phone service. Received it in 3 days

Date of experience: August 15, 2025

Awaiting shipment
August 14, 2025
Previous review

Awaiting shipment

Date of experience: August 4, 2025
Texas
1 review
0 helpful votes
Follow Mark J.
Unfollow Mark J.
Share Review
Report Review

Well built and easy to install
August 25, 2025

It arrived in a reasonable time frame, the item was easy to install, and I was overall satisfied with the experience. I'm not real excited about being harassed to leave a review. That's annoying.

Date of experience: August 15, 2025
Florida
1 review
0 helpful votes
Follow Chris M.
Unfollow Chris M.
Share Review
Report Review

Order fulfilled
August 25, 2025
Updated review

Easy to purchase. Have not installed products yet. Looks like a project

Date of experience: August 15, 2025

Good products delivered quickly
July 4, 2025
Previous review

Site easy to navigate. Very helpful chats with customer service

Date of experience: June 24, 2025
Ohio
1 review
0 helpful votes
Follow Charles A.
Unfollow Charles A.
Share Review
Report Review

Fast and easy
August 25, 2025

Order tires went fast and easy. Parts delivered quicker than expected and delivery was smooth

Date of experience: August 15, 2025
Ohio
1 review
0 helpful votes
Follow Robert M.
Unfollow Robert M.
Share Review
Report Review

Parts needed
August 25, 2025

Found what i wanted for the price i needed to pay, ordered it received it

Date of experience: August 15, 2025
Massachusetts
1 review
0 helpful votes
Follow Kevin S.
Unfollow Kevin S.
Share Review
Report Review

Excellent products and services
August 25, 2025
Updated review

Awesome experience delivered faster than expected and product better than expected.

Date of experience: August 15, 2025

Excellent products fast delivery
August 10, 2025
Previous review

Excellent products fast delivery

Date of experience: July 31, 2025
Texas
2 reviews
0 helpful votes
Follow Curtis L.
Unfollow Curtis L.
Share Review
Report Review

Horn Dilemma
August 25, 2025

Old bike horn was malfunctioning and had to be replaced. Needed a good sounding horn at a reasonable price, and I found one! Process was easy, and delivery was good.

Date of experience: August 15, 2025
Michigan
2 reviews
0 helpful votes
Follow JUSTIN N.
Unfollow JUSTIN N.
Share Review
Report Review

Always great!
August 25, 2025
Updated review

JP cycles delivers everytime! They're my main source of motorcycle parts!

Date of experience: August 15, 2025

Love shopping with JP cycles!
August 27, 2024
Previous review

Love shopping with JP cycles! Easy affordable and quick response.

Date of experience: August 17, 2024
Colorado
1 review
0 helpful votes
Follow Jeremy G.
Unfollow Jeremy G.
Share Review
Report Review

Brake pads
August 25, 2025
Updated review

Pads arrived in any 2-3 days website is easy and super helpful

Date of experience: August 11, 2025

Easy site to use
August 13, 2025
Previous review

Easy site to use. Everything is very easy to find

Date of experience: August 3, 2025
Louisiana
1 review
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

Nice item
August 25, 2025

Quick and easy selection. Easy check out process. Wide variety of products.

Date of experience: August 15, 2025
Ohio
1 review
0 helpful votes
Follow Russell G.
Unfollow Russell G.
Share Review
Report Review

This tire was suspost to be here with the tube i ordered, my customer is mad! Tube came tire dident, your choice of shipper really sucks!

Date of experience: August 15, 2025
California
1 review
0 helpful votes
Follow Steve L.
Unfollow Steve L.
Share Review
Report Review

I'm finally learning the online ordering process, so everything went well this time!

Date of experience: August 15, 2025
Alaska
1 review
0 helpful votes
Follow Travis F.
Unfollow Travis F.
Share Review
Report Review

If only they could get it here faster.
August 25, 2025
Updated review

Always happy with the products. Takes weeks to deliver in Alaska. You must ship priority mail USPS or it takes weeks. 3 to 4 days priority.

Date of experience: August 14, 2025

One of many purchases
June 21, 2025
Previous review

Usually my go to for parts. Never been dissatisfied. Shipping is fair and fast.

Date of experience: June 11, 2025
Wisconsin
2 reviews
0 helpful votes
Follow stephen r.
Unfollow stephen r.
Share Review
Report Review

Mustang seat
August 25, 2025

Perfect fit. Sits good and is very comfortable. Quick shipping.

Date of experience: August 14, 2025
New Zealand
1 review
0 helpful votes
Follow Carl W.
Unfollow Carl W.
Share Review
Report Review

Top Service.
August 25, 2025
Updated review

My secound purchase. Top service and a great team to deal with. International service is no problem.

Date of experience: August 15, 2025

Always easy to deal with
August 11, 2025
Previous review

Always easy to deal with.

Date of experience: August 1, 2025
California
2 reviews
0 helpful votes
Follow Christopher A.
Unfollow Christopher A.
Share Review
Report Review

Tire
August 25, 2025

Quick shipping Great prices Easy to find parts and accessories

Date of experience: August 14, 2025
California
1 review
0 helpful votes
Follow Carl M.
Unfollow Carl M.
Share Review
Report Review

Upper rear shock studs
August 25, 2025
Updated review

Product was easy to find and shipping was fast.and was a perfect replacement for the junk that was on bike.

Date of experience: August 14, 2025

Easy to find the parts I needed
August 13, 2025
Previous review

Easy to find the parts I needed.

Date of experience: August 3, 2025
South Carolina
1 review
0 helpful votes
Follow Kenneth B.
Unfollow Kenneth B.
Share Review
Report Review

Satisfied
August 25, 2025

Found the Harley items I wanted at a price lower than the dealership. Very satisfied.

Date of experience: August 14, 2025
Oregon
1 review
0 helpful votes
Follow Ken N.
Unfollow Ken N.
Share Review
Report Review

The stuff i ordered got here
August 25, 2025

It was what I ordered. I hate these reviews they give everyone a false sense of quality. Its the freaking internet man! Buyer beware and all that crap.

Date of experience: August 14, 2025
Missouri
1 review
0 helpful votes
Follow Ron D.
Unfollow Ron D.
Share Review
Report Review

Shinko front tire for 14 limited.
August 25, 2025

Easy to order online, delivery was quick and easy. Trusted parts source.

Date of experience: August 14, 2025