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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Had all of my hard to find cowpie tranny guts. Now I just have to put it back together
Been dealing with them for years. Always great help and pricing as well as good inventory.
Always have what I'm looking for in stock! Shipped quickly as well!
I'm very pleased with how fast the shipping was! Pricing was about 15 bucks under anyone else! The tires really set my 2023 streetglide off it rides smother it sticks to the road better and after 600 miles the tires still have the parting lines and I hit the corners probably harder than most! Very satisfied all the way around!
Ordered a part. It came right away. Not on my "banned for life" list.
The aftermarket speedo cable, probably made in an adversarial country didn't fit properly and I won't force it. I reused the old speedo cable and just replaced the speedo drive unit.
Ordered a few parts to do an oil change on my bike. I received the package and the had put the wrong Oil Filter in the box. Had to call and get the right part sent to me. Wasted a few more days until I got the correct part.
Ordered from Phoenix, Got great phone service. Received it in 3 days
It arrived in a reasonable time frame, the item was easy to install, and I was overall satisfied with the experience. I'm not real excited about being harassed to leave a review. That's annoying.
Easy to purchase. Have not installed products yet. Looks like a project
Site easy to navigate. Very helpful chats with customer service
Order tires went fast and easy. Parts delivered quicker than expected and delivery was smooth
Found what i wanted for the price i needed to pay, ordered it received it
Awesome experience delivered faster than expected and product better than expected.
Old bike horn was malfunctioning and had to be replaced. Needed a good sounding horn at a reasonable price, and I found one! Process was easy, and delivery was good.
JP cycles delivers everytime! They're my main source of motorcycle parts!
Love shopping with JP cycles! Easy affordable and quick response.
Pads arrived in any 2-3 days website is easy and super helpful
I'm finally learning the online ordering process, so everything went well this time!
Always happy with the products. Takes weeks to deliver in Alaska. You must ship priority mail USPS or it takes weeks. 3 to 4 days priority.
Usually my go to for parts. Never been dissatisfied. Shipping is fair and fast.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

