Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P CyclesReviews 23,286

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,763
quality
22,583
This company responds to reviews on average within 4 days

Instant Feedback

70,225 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
Follow Dave L.
Unfollow Dave L.
Share Review
Report Review

Great light; horrible housing
March 3, 2026

J&P staff are always fantastic. Ordered one light, came in hard shell blister pack. Opened package and light itself was wrapped in a protective film. The light housing is a lightweight plastic with chrome colored film. When I peeled the protective film off the light it pulled the chrome film off the housing. JP easily issued a return and shipped another right out. Second unit same story. The product is extremely overpriced for the quality. At a minimum, the manufacturer needs to stop wrapping it in protective film and just leave it to the blister pack for protection. I did not try and third time; I am confident the results would have been the same.

Date of experience: February 20, 2026
Oklahoma
2 reviews
0 helpful votes
Follow Darek C.
Unfollow Darek C.
Share Review
Report Review

Good site wrong part.
March 3, 2026
Updated review

The part did not fit as advertised. Dowel pins didn't line up correctly and starter cut out cause starter to bind up and not start.

Date of experience: February 20, 2026

Search function seems to not work properly and is buggy
February 16, 2026
Previous review

Search function seems to not work properly and is buggy. I could not find the part on the website but if I google searched what I was after Google showed a link for the proper part.

Date of experience: February 6, 2026
Alabama
2 reviews
0 helpful votes
Follow Sherman W.
Unfollow Sherman W.
Share Review
Report Review

Mikuni 42HSR - Awesome update 2001 RK
March 2, 2026
Updated review

Replaced my HD CV Carb on a 2001 Road King with Fueling 525 cam plate upgrade. Great combo. The adapter allowed the use of my K&N backing plate and stock 88 dog bowl. Looks and works great.

Date of experience: February 20, 2026

Awesome
February 16, 2026
Previous review

Awesome. Linked RPM for more savings and better shipping. Nice!

Date of experience: February 6, 2026
Arizona
1 review
0 helpful votes
Follow Phil B.
Unfollow Phil B.
Share Review
Report Review

Satisfied
March 2, 2026
Updated review

Its always fast, informative, multiple manufacturers so you have options. Reliable, no bs easy to order you don't have to be a scholar to place your order

Date of experience: January 26, 2001

Always fast, easy, and painless
February 16, 2026
Previous review

Always fast, easy, and painless

Date of experience: February 6, 2026
Florida
2 reviews
0 helpful votes
Follow Justin M.
Unfollow Justin M.
Share Review
Report Review

The parts you need when you need them
March 2, 2026
Updated review

J&P has always been my go to for bike parts. With this last order I realized after check out that I had the wrong item when I check out. They were able to get it swapped and out to me right away with out any issues!

Date of experience: February 20, 2026

Always top quality parts that are easy to filter to...
March 13, 2025
Previous review

Always top quality parts that are easy to filter to what I need and 9/10 times has exactly what I am looking for

Date of experience: March 3, 2025
Massachusetts
1 review
0 helpful votes
Follow Danielle D.
Unfollow Danielle D.
Share Review
Report Review

My first stop
March 2, 2026

Anytime I need parts for a bike J&P is my first stop. Throw my bike in the system and only have to sort through what will fit my bike. Anything I have ordered is always shipped that day or following morning and received in days.

Date of experience: February 20, 2026
Minnesota
1 review
0 helpful votes
Follow Dave S.
Unfollow Dave S.
Share Review
Report Review

Amazing product
March 2, 2026
Updated review

I ordered the easy shifter and a new shift lever. I am getting rid of the heal toe and going to a single shifter. I am absolutely amazed and pleased on the ordering process and shipping. Super easy to navigate and quick to deliveries. Thank you

Date of experience: February 20, 2026

Easy to order and quick shipping
February 23, 2026
Previous review

Easy to order and quick shipping.

Date of experience: February 13, 2026
California
1 review
0 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

Bad shipping
March 2, 2026

It took a week to get the first battery and then it was only an empty box.
Funny the replacement battery was took 2 days once someone figured out what to do.
That second battery came from Las Vegas and 2 days later.

Date of experience: February 19, 2026
Kimberly E. J&P Cycles Rep
23 hours ago

We are very sorry that your original order was damaged in transit. When the original order was shipped it was shipped from New Jersey as that is where we had inventory at the time of the order. When the replacement order was placed we had inventory in our Nevada fulfiment center this is the reason of the shipping time difference to you.

Michigan
1 review
0 helpful votes
Follow Christopher H.
Unfollow Christopher H.
Share Review
Report Review

Excellent customer service and shipping is fast
March 2, 2026
Updated review

Anything and everything I have bought from Jo cycles is always shipped on time and packaged real well. Customer service seems to be A1 also.

Date of experience: February 19, 2026

Excellent transaction and quick shipping
April 3, 2025
Previous review

Excllent transaction and excellent shipping times as always with jp cycles. Products well packaged and in perfect condition when delivered.

Date of experience: March 24, 2025
New Hampshire
1 review
0 helpful votes
Follow Thomas E.
Unfollow Thomas E.
Share Review
Report Review

Ironhead Kickstand
March 1, 2026

Kickstand fit and came very fast considering the recent snow storms happening g all over the place! Very satisfied with my purchasing experience.

Date of experience: February 19, 2026
Texas
1 review
0 helpful votes
Follow Jonathan S.
Unfollow Jonathan S.
Share Review
Report Review

4" Krome works slip ons
March 1, 2026

Package shipped next day and made it to my town the day after. Products are great quality with great sound at the best price on the market.

Date of experience: February 19, 2026
Texas
2 reviews
0 helpful votes
Follow Accavallo Z.
Unfollow Accavallo Z.
Share Review
Report Review

Information
March 1, 2026
Updated review

Couldn't find what I needed on the website so I went to one of the stores had a great time guys knew exactly what they were looking for. Help me out.

Date of experience: February 19, 2026

Great experience
February 18, 2026
Previous review

Great experience

Date of experience: February 8, 2026
Ohio
1 review
0 helpful votes
Follow Alex K.
Unfollow Alex K.
Share Review
Report Review

Easy and quick
February 28, 2026

The web site was super easy to navigate with all the info one the product. And delivery was quick i do plan to revisit the website for future orders.

Date of experience: January 29, 2026
Iowa
1 review
0 helpful votes
Follow Butch S.
Unfollow Butch S.
Share Review
Report Review

Heavy duty lights
February 28, 2026
Updated review

The lights appear to be made by different companies. One came in an opened card. The sheathing and connectors on the wiring have to be removed. Otherwise the hollow bolt cannot be removed for install on the bike.

Date of experience: February 18, 2026

Tech help was exceptional!
February 16, 2026
Previous review

Tech help was exceptional!

Date of experience: February 6, 2026
Texas
1 review
0 helpful votes
Follow Michael T.
Unfollow Michael T.
Share Review
Report Review

New Tire
February 28, 2026

Ordered a rear tire for my Harley Ultra Classic. The tire I wanted was available, in stock, and arrived quicker than expected

Date of experience: February 18, 2026
Alaska
1 review
0 helpful votes
Follow AARON F.
Unfollow AARON F.
Share Review
Report Review

Nice looking tires (not yet installed)
February 28, 2026

Living in Alaska, everything can take a while to get up here, but these tires got here in less than a week. Granted—I paid a pretty penny to get them shipped up here!

As for the tires, I'm not sure yet because it's, well, see above comment about Alaska. Hint: icy roads aren't conducive to safe riding. I'll let you know this April or May!

Date of experience: February 17, 2026
Texas
1 review
0 helpful votes
Follow Sean H.
Unfollow Sean H.
Share Review
Report Review

Late
February 27, 2026

When I ordered it said "in stock" but when this order shipped it took 2-3 extra days for the complete order to arrive. ……. Not impressed

Date of experience: February 17, 2026
Kimberly E. J&P Cycles Rep
3 days ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers. We show your ordered shipped and delivered in the standard 3-5 business days.

Washington
1 review
0 helpful votes
Follow Brian S.
Unfollow Brian S.
Share Review
Report Review

Solid
February 27, 2026
Updated review

Rack is a solid unit. Screw threads should be reworked at manufacture or use a higher quality screw as, it was a bit difficult to get some of the screws to tighten properly.

Date of experience: February 16, 2026

What the heck is with the switcharoo?
February 13, 2026
Previous review

What the heck is with the switcharoo? You offer free shipping. I applied the 10% discount and then changed the shipping to $7.99 and made the order $2.18 more. Screw the 10% discount. Thats's ok, you just lost $2.18 in revenue, because I caught the dishonest corruption you tried to pull. CUSTOMERS BEWARE!

Date of experience: February 2, 2026
Pennsylvania
1 review
0 helpful votes
Follow Gene W.
Unfollow Gene W.
Share Review
Report Review

Easy fun excellent.
February 27, 2026
Updated review

Everything right. From the time you go on there Web site having every part at your finger tips and reaching out to your part with a slight touch and your part is in your cart. Moving to check out is fast and easy. But the best part is waiting for your stuff, especially the cool and up to date text and follow my parts. All cool. Good experience.

Date of experience: February 16, 2026

Quick and easy, when you take advantage of shop my...
February 13, 2026
Previous review

Quick and easy, when you take advantage of shop my ride it makes it sooooo perfect. Gene w

Date of experience: February 2, 2026
California
1 review
0 helpful votes
Follow Robin R.
Unfollow Robin R.
Share Review
Report Review

Your site is easy to navigate. All the high quality parts are in stock, all the high end tooling we need are in stock with huge selection. You offer affordable over night shipping. To get us on the road on the weekends,

Date of experience: February 16, 2026