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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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J&P staff are always fantastic. Ordered one light, came in hard shell blister pack. Opened package and light itself was wrapped in a protective film. The light housing is a lightweight plastic with chrome colored film. When I peeled the protective film off the light it pulled the chrome film off the housing. JP easily issued a return and shipped another right out. Second unit same story. The product is extremely overpriced for the quality. At a minimum, the manufacturer needs to stop wrapping it in protective film and just leave it to the blister pack for protection. I did not try and third time; I am confident the results would have been the same.
The part did not fit as advertised. Dowel pins didn't line up correctly and starter cut out cause starter to bind up and not start.
Search function seems to not work properly and is buggy. I could not find the part on the website but if I google searched what I was after Google showed a link for the proper part.
Replaced my HD CV Carb on a 2001 Road King with Fueling 525 cam plate upgrade. Great combo. The adapter allowed the use of my K&N backing plate and stock 88 dog bowl. Looks and works great.
Awesome. Linked RPM for more savings and better shipping. Nice!
Its always fast, informative, multiple manufacturers so you have options. Reliable, no bs easy to order you don't have to be a scholar to place your order
J&P has always been my go to for bike parts. With this last order I realized after check out that I had the wrong item when I check out. They were able to get it swapped and out to me right away with out any issues!
Always top quality parts that are easy to filter to what I need and 9/10 times has exactly what I am looking for
Anytime I need parts for a bike J&P is my first stop. Throw my bike in the system and only have to sort through what will fit my bike. Anything I have ordered is always shipped that day or following morning and received in days.
I ordered the easy shifter and a new shift lever. I am getting rid of the heal toe and going to a single shifter. I am absolutely amazed and pleased on the ordering process and shipping. Super easy to navigate and quick to deliveries. Thank you
It took a week to get the first battery and then it was only an empty box.
Funny the replacement battery was took 2 days once someone figured out what to do.
That second battery came from Las Vegas and 2 days later.
Anything and everything I have bought from Jo cycles is always shipped on time and packaged real well. Customer service seems to be A1 also.
Excllent transaction and excellent shipping times as always with jp cycles. Products well packaged and in perfect condition when delivered.
Kickstand fit and came very fast considering the recent snow storms happening g all over the place! Very satisfied with my purchasing experience.
Package shipped next day and made it to my town the day after. Products are great quality with great sound at the best price on the market.
Couldn't find what I needed on the website so I went to one of the stores had a great time guys knew exactly what they were looking for. Help me out.
The web site was super easy to navigate with all the info one the product. And delivery was quick i do plan to revisit the website for future orders.
The lights appear to be made by different companies. One came in an opened card. The sheathing and connectors on the wiring have to be removed. Otherwise the hollow bolt cannot be removed for install on the bike.
Ordered a rear tire for my Harley Ultra Classic. The tire I wanted was available, in stock, and arrived quicker than expected
Living in Alaska, everything can take a while to get up here, but these tires got here in less than a week. Granted—I paid a pretty penny to get them shipped up here!
As for the tires, I'm not sure yet because it's, well, see above comment about Alaska. Hint: icy roads aren't conducive to safe riding. I'll let you know this April or May!
When I ordered it said "in stock" but when this order shipped it took 2-3 extra days for the complete order to arrive. ……. Not impressed
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers. We show your ordered shipped and delivered in the standard 3-5 business days.
Rack is a solid unit. Screw threads should be reworked at manufacture or use a higher quality screw as, it was a bit difficult to get some of the screws to tighten properly.
What the heck is with the switcharoo? You offer free shipping. I applied the 10% discount and then changed the shipping to $7.99 and made the order $2.18 more. Screw the 10% discount. Thats's ok, you just lost $2.18 in revenue, because I caught the dishonest corruption you tried to pull. CUSTOMERS BEWARE!
Everything right. From the time you go on there Web site having every part at your finger tips and reaching out to your part with a slight touch and your part is in your cart. Moving to check out is fast and easy. But the best part is waiting for your stuff, especially the cool and up to date text and follow my parts. All cool. Good experience.
Quick and easy, when you take advantage of shop my ride it makes it sooooo perfect. Gene w
Your site is easy to navigate. All the high quality parts are in stock, all the high end tooling we need are in stock with huge selection. You offer affordable over night shipping. To get us on the road on the weekends,
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at [email protected] attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
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We are very sorry that your original order was damaged in transit. When the original order was shipped it was shipped from New Jersey as that is where we had inventory at the time of the order. When the replacement order was placed we had inventory in our Nevada fulfiment center this is the reason of the shipping time difference to you.