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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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New Hampshire
1 review
0 helpful votes
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It has so much sparkle
July 12, 2023

I place my order before I knew it. It was being delivered. It was delivered in a nice box with a cleaning cloth. Special bag and certificate.

Date of experience: July 11, 2023
Tennessee
1 review
0 helpful votes
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Beautiful ring
July 10, 2023

It takes a while to get it but. Very well worth the wait. It is all quality from the ring to how it's packaged.

Date of experience: July 9, 2023
Virginia
1 review
0 helpful votes
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Beautiful ring
July 9, 2023

Website is great
I was very pleased with the ring I received. It took about a month for. But it was worth the wait.

Date of experience: July 9, 2023
Illinois
2 reviews
0 helpful votes
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Beautiful!
July 9, 2023

The set is beautiful. Just like the picture! I definitely would buy again.

Date of experience: July 9, 2023
Illinois
3 reviews
0 helpful votes
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Black and White Saphire Ring
July 9, 2023

Easy site to navigate good prices. Communication is consistent throughout the delivery process.
Great service and presentation of the end product. Product as described- value for money.

Date of experience: July 9, 2023
Georgia
1 review
0 helpful votes
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Beautiful Engagement Ring…
July 9, 2023

High quality but it does take a while to receive… highly recommend!

Date of experience: July 9, 2023
New York
1 review
0 helpful votes
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After making the order and paying for expedited shipping. The order took a couple weeks to process. Once in shipping mode, the package only took a few days to arrive. The package and item showed up in good condition. Unfortunately after my wife wore it for the first day, the black sapphire came loose and fell out of the ring.

Date of experience: July 9, 2023
California
1 review
0 helpful votes
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She said yes
July 9, 2023

She loved the ring it was more beautiful than the pictures

Date of experience: July 8, 2023
Canada
1 review
0 helpful votes
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Beware!
August 7, 2023

Such a scam! I didn't receive the 2nd item. For returns, they will ask you to send it back to China which cost around $140!

Date of experience: July 8, 2023
Idaho
1 review
0 helpful votes
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Just as great a second time!
July 8, 2023

I came here to find a replacement for my wedding set and I was so glad to find that they still had the same one! Quick and easy process and still at an affordable price!

Date of experience: July 7, 2023
Illinois
1 review
0 helpful votes
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My experience was great! My fiancé and I found gorgeous rings for both of us for our wedding day! I am so obsessed with them. They look even better in person than the picture. We got such amazing deals on them but when you see them in person you would never imagine that we only paid what we did and I cannot wait to wear them in 4 months! I will definitely be shopping here again!

Date of experience: July 7, 2023
Texas
1 review
0 helpful votes
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I would like to take the time in opportunity to thank you and your staff for the level of excellent craftsmanship that you put in each product. Also, let me say when it came time to propose to my Sweetheart there was no finer rings than the ones that came from your establishment.

Date of experience: July 6, 2023
Florida
1 review
0 helpful votes
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Sparkling Jewels
July 6, 2023

The merchandise was displayed with distinction and looked of more value than what it cost.

Date of experience: July 5, 2023
Texas
1 review
0 helpful votes
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Not sure the discount was applied. Found it confusing to get to payment screen.

Date of experience: July 5, 2023
North Carolina
1 review
0 helpful votes
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Amazing
July 5, 2023

The ring i ordered came in somewhat fast and it was beautiful it had an amazing shine and felt really nice i know it will last forever. 10/10 recommend

Date of experience: July 5, 2023
Illinois
1 review
0 helpful votes
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Canceled within days
August 4, 2023

Canceled the order within days, said it had shipped...received couple of weeks later...nice ring but not what i expected

Date of experience: July 5, 2023
Ohio
1 review
0 helpful votes
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Wrong size.
July 5, 2023

I ordered 2 rings, size 6.5. That was my mistake I need both in size 7. But now I don't know how to get them exchanged.

Date of experience: July 4, 2023
Pennsylvania
1 review
0 helpful votes
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Rosegold ring
July 5, 2023

Ring arrived looking exactly as pictured on website

Date of experience: July 4, 2023
Alabama
2 reviews
0 helpful votes
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Love it
July 4, 2023

I absolutely love my purchase, & the experience was exceptional!

Date of experience: July 3, 2023
Louisiana
1 review
0 helpful votes
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Great service
July 4, 2023

They communicated throughout the process. Arrived on time.

Date of experience: July 3, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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