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JoanceeReviews 4,439

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Florida
1 review
0 helpful votes
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Satisfied
July 4, 2023

Very patient took awhile to deliver but overall satisfied.

Date of experience: July 3, 2023
Florida
1 review
0 helpful votes
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The ring was in perfect shape when it arrived even though it was 3 weeks before it arrived.

Date of experience: July 3, 2023
New York
1 review
0 helpful votes
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Great product
July 3, 2023

It was a great experience. The jewelry is beautiful.

Date of experience: July 3, 2023
Pennsylvania
2 reviews
0 helpful votes
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Love the ring
July 3, 2023

Great overall experience and would definitely order again

Date of experience: July 3, 2023
Georgia
1 review
0 helpful votes
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Disappointed
July 3, 2023

The color was much to glossy for my liking. It made it ring look fake.

Date of experience: July 2, 2023
Utah
1 review
0 helpful votes
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Ring
July 3, 2023

The size is wrong and I need to return it. I already ordered a replacement ring.

Date of experience: July 2, 2023
New York
1 review
0 helpful votes
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Ring
July 1, 2023

Ring is absolutely gorgeous. Packaging/box it came in was destroyed and had to be thrown out.

Date of experience: July 1, 2023
Maine
1 review
0 helpful votes
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Very disappointed
July 31, 2023

The ring was beautiful when I received it, but the main stone fell out 3 days after I received it.
Not impressed with the quality.

Date of experience: June 30, 2023
Tennessee
1 review
0 helpful votes
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5 Stars
June 30, 2023

Absolutely beautiful ring set. Love, love, love it!

Date of experience: June 30, 2023
North Carolina
1 review
0 helpful votes
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Great Quality
June 30, 2023
Updated review

I am very pleased with my ring. It is better than I expected. Great Quality!

Date of experience: June 30, 2023

Easy to navigate website
May 31, 2023
Previous review

Easy to navigate website. Beautiful products!

Date of experience: May 31, 2023
Washington
1 review
0 helpful votes
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Great
June 30, 2023

The rings are great and look as I bought them the only thing is the sizes run a little large and the shipping takes a little longer than it says

Date of experience: June 30, 2023
Philippines
2 reviews
0 helpful votes
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Still not received
July 30, 2023

I ordered my ring to propose to my fiance and it never showed up. Apparently the shipping company lost the ring cause they quit updating the tracking for over 12 days. Now that I'm not home, I had to buy a replacement ring to propose. Joancee is supposedly sending another ring, if it's not received by the time I get home I will reverse the charges and get a ring someplace else.

Date of experience: June 29, 2023
California
1 review
0 helpful votes
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Beautiful High Quality rings,
June 29, 2023

Outstanding,great shopping experience,Love the discounts.Thank you!

Date of experience: June 29, 2023
New York
1 review
0 helpful votes
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The glorious ring
June 28, 2023

The ring looked so much better in person than it did in the picture. It was for a gift, but I changed my mind!

Date of experience: June 28, 2023
Florida
1 review
0 helpful votes
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Scratches Easy
June 28, 2023

Because it's not real gold it scratches too easy. I'll have to have it re-dipped

Date of experience: June 28, 2023
Florida
1 review
0 helpful votes
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Satisfied
June 27, 2023

Simple, productive and rewarding online experience. The options for payment are easily explained. No surprises!

Date of experience: June 27, 2023
Florida
1 review
0 helpful votes
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Ring
July 27, 2023

Ring looks like a candy machine ring. The gems hurt my skin. The main gem is so huge it brought me back to 2000s Claire's earring ring sets. I will not purchase for a human however maybe for my puppy

Date of experience: June 27, 2023
Florida
1 review
0 helpful votes
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Very disappointed
June 27, 2023

I ordered a ring that I really liked. I waited and waited, but it never came. I sent an email about it and a few days later I received an email from the company saying that it was being shipped out. I still don't have the ring, because now they're saying that my address is wrong. I have no idea where the ring is. I have nothing to show and yet I paid for it. I think the right thing would be for this company to send the ring that I ordered, at no cost to me, since I have already paid for it.

Date of experience: June 26, 2023
Wisconsin
2 reviews
0 helpful votes
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I'm not a big complainer but the stones on the site are huge compared to what I received in the mail. The rings are nice, but I'm not satisfied with the size of the actual stones. Very deceiving and for that I will not shop your site again.

Date of experience: June 26, 2023
GB
1 review
0 helpful votes
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Amethyst Bling
June 26, 2023

Ws a little perturbed that the site states.co.uk., only to discover that the items come from China, however, customer services were good, and my lady loves her ring.

Date of experience: June 26, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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