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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Florida
1 review
0 helpful votes
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Great customer service, answered my email inquiry very quick.

Date of experience: July 17, 2023
Canada
1 review
0 helpful votes
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Very beautiful ring
July 17, 2023

The service is very quick and the ring is far nicer than it looks in the pictures even

Date of experience: July 17, 2023
Florida
1 review
0 helpful votes
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Amazing Experience
July 16, 2023

Excellent service and amazing work. Order was delivered in a timely manner

Date of experience: July 16, 2023
Virginia
1 review
0 helpful votes
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Not a good experience.
August 15, 2023

I ordered a champagne sapphire. I received a pink stone. Worse than that, they billed my Paypal twice. I received one item, ordered one item, but was charged twice. It has not been resolved.

Date of experience: July 16, 2023
New York
2 reviews
0 helpful votes
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Shine bright like a diamond!
July 15, 2023

Great prices, excellent quality,shipping was timely. Will be ordering again

Date of experience: July 15, 2023
Nevada
1 review
0 helpful votes
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It was quick and easy and I loved ordering from here my ring is beautiful

Date of experience: July 15, 2023
California
1 review
0 helpful votes
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Beautiful
July 15, 2023

Good service will order again some day. Thank you for a great experience

Date of experience: July 14, 2023
Florida
2 reviews
0 helpful votes
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Beautiful ring
July 14, 2023

Great deals beautifully made looks amazing on my hand

Date of experience: July 14, 2023
Texas
1 review
0 helpful votes
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Well pleased!
July 14, 2023

The ring is absolutely gorgeous, better than the picture!

Date of experience: July 14, 2023
Maryland
1 review
0 helpful votes
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Shipping time was great and the quality of packaging speaks greatly for this brand, excited to know I have a brand to trust for any future purchases!

Date of experience: July 14, 2023
Maryland
1 review
0 helpful votes
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Delivery
August 13, 2023

I paid for 3 day shipping. I didn't receive my order for 20 days later. It was shipped from overseas. Very dissatisfied with paying express shipping and it taking 20 days to receive my order.

Date of experience: July 14, 2023
Texas
1 review
0 helpful votes
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Shipping
August 13, 2023

Do not pay for expedite shipping. I paid $25 for 3 day shipping on June 28th. It's now July 14th and still haven't received my product. Product shipped on July 10th.

Date of experience: July 14, 2023
Michigan
1 review
0 helpful votes
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Happily delayed
July 13, 2023

Had a little difficulty ordering but my fiancee has her heart set on that ring. Thank you

Date of experience: July 13, 2023
Missouri
1 review
0 helpful votes
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Ridiculous
August 12, 2023

A joke took almost a month to get it when it said I would have it in 12 days

Date of experience: July 13, 2023
Georgia
1 review
0 helpful votes
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Excellent quality and quick delievery
July 12, 2023
Updated review

Good quality. Beautiful ring. Looks just like picture

Date of experience: July 12, 2023

Easy purchase
June 20, 2022
Previous review

Easy purchase

Date of experience: June 20, 2022

Beautiful rings
June 18, 2022
Previous review

Beautiful rings

Date of experience: June 17, 2022
Georgia
2 reviews
0 helpful votes
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Jewelry
July 12, 2023

Nice experience set is beautiful expect shipping to take awhile it's overseas.

Date of experience: July 12, 2023
Texas
1 review
0 helpful votes
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Great
August 11, 2023
Updated review

Awesome love the products the ring looks amazing thank you

Date of experience: July 12, 2023

Awesome love the products
June 12, 2023
Previous review

Awesome love the products

Date of experience: June 12, 2023
Virginia
1 review
0 helpful votes
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Product received a month after
August 11, 2023

Really bad experience! False advertising online offering 3 days shipping- I paid a $25 shipping but receiving the product a month after.
Request to cancel the order, didn't hear from anyone after the order was shipped. Keep receiving emails from your customer service representative asking over and over if I can accept the order, telling me that all information that is definitely not what your company offered online!
Product was needed for an special date something that of course wasn't possible to do. Will never get anything from your company or recommend.

Date of experience: July 12, 2023
Arkansas
1 review
0 helpful votes
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Shipment tracking
July 12, 2023

Unable to track order with tracking provided, need the shipping company info

Date of experience: July 12, 2023
Alabama
1 review
0 helpful votes
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Awesome
July 12, 2023

Awesome ring was excellent quality. My ring also fit perfectly to my finger and I love how they ship it off

Date of experience: July 11, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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