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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Tennessee
1 review
0 helpful votes
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So Beautiful
August 18, 2023

Everything is so beautiful and I love the way that you can love at all the different rings from every angle and the it also show you a small video that describes and break down the rings

Date of experience: August 18, 2023
Georgia
1 review
0 helpful votes
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Lost Ring
September 17, 2023

I am giving a 3 due to lost package. Joancee has been great with trying to get the ring replaced but shoukd possibly find another way to ship then. I order my wife's ring on July 17th and as of today August 18th we still have not received the ring. It was shipped through DHL and was sent to the postal service in August 4th but no updates at all.

Date of experience: August 18, 2023
Illinois
1 review
0 helpful votes
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Very elegant and shiny
August 18, 2023

Very lovely jewelry. It's perfect! I really enjoy the fact that it really shines and the fit is perfect.

Date of experience: August 18, 2023
Colorado
2 reviews
0 helpful votes
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Absolutely beautiful!
August 17, 2023

Very beautiful and stunning ring. I've only had it a little over a week and so many compliments!

Date of experience: August 17, 2023
Michigan
1 review
0 helpful votes
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Pear shaped bridal set with pave.
August 17, 2023

Beautiful rings, great price.shipping was about 3 weeks. Looks real.

Date of experience: August 17, 2023
Nebraska
1 review
0 helpful votes
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Pink band
August 17, 2023

Good service ring was smaller than I would've thought but still beautiful

Date of experience: August 17, 2023
Michigan
1 review
0 helpful votes
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No Response!
September 16, 2023

I ordered the wrong size and I want to return it for a size smaller (7). I placed this order on July 18,2023 9:07:01 AM CST.
I have sent emails in regards to this but still I have not yet got a response on how I can return it.
Thank You

Date of experience: August 16, 2023
Texas
1 review
0 helpful votes
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Beautiful ring
August 16, 2023

Great experience, did not have any problems with my order

Date of experience: August 16, 2023
Tennessee
1 review
0 helpful votes
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Good
August 16, 2023

Good great quality nice package awesome ring fast shipping

Date of experience: August 16, 2023
Florida
1 review
0 helpful votes
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Lost Bracelet and Charms
August 16, 2023

Lost my Pandora bracelet w/charms my son got for me a couple holidays ago. Found this site upon searching for the replacement charms. 5 stars because they had the charm I needed. 4 stars for shipping…

Date of experience: August 16, 2023
Florida
1 review
0 helpful votes
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It was fine
September 15, 2023

I will like to retur but the not give option to do that. Is too big for me

Date of experience: August 16, 2023
South Dakota
3 reviews
0 helpful votes
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Great experiences no problems at all. I think we all wish delivery was quicker but it is worth the wait.

Date of experience: August 16, 2023
Canada
2 reviews
0 helpful votes
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Absolutely lovely
August 16, 2023

Delivery was on time. Any questions I had were answered professionally and swiftly thank you for a fantastic service and a lovely product.

Date of experience: August 15, 2023
Montana
1 review
0 helpful votes
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Beautiful
August 15, 2023

Although it took longer than expected for my jewelry to arrive, it is beautiful! It is much better quality than I expected and I get so many compliments!

Date of experience: August 15, 2023
Florida
1 review
0 helpful votes
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They came through!
August 15, 2023

Ordered the ring I had envisioned and then realized it was shipping from China, and then I more or less gave up on ever receiving the ring. But it arrived! Within the identified time frame! And it actually is silver! And it looks great! Very satisfied!

Date of experience: August 15, 2023
California
1 review
0 helpful votes
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Wedding rings
September 14, 2023

My order was delayed and I didn't receive the rings in time for my wedding.

Date of experience: August 15, 2023
Virginia
1 review
0 helpful votes
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In stock dont mean quick
September 14, 2023

Ring is really nice after waiting on it for about 5 weeks said in stock delivery in a few days was in stock in China because that is where it shipped from and took about 5 weeks to receive.

Date of experience: August 15, 2023
Georgia
1 review
0 helpful votes
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Really Easy to place order, shipping didn't take very long, and the rings are beautiful. Packaging was also a nice touch. I don't know if it is possible to do this any differently, but it wasn't very easy to track shipping. The shipping wasn't a big deal though because it did not take very long for the package to arrive.

Date of experience: August 14, 2023
Georgia
2 reviews
0 helpful votes
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Lovely ring.
August 15, 2023

Easy to use. Delivered in a lovely jewelry box with drawers.

Date of experience: August 14, 2023
North Carolina
1 review
0 helpful votes
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Too big
September 13, 2023

I'm 8.5 finger, but you only got 8 or 9,8 it's too small, but 9 it's too big, otherwise it's a good ring

Date of experience: August 14, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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