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Joancee

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Arizona
1 review
0 helpful votes
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Smile now cry later
October 6, 2022

I was happy that I reciced the pretty ring to give to my wife and one of the side diamonds fell off and the main top diamond was coming out loose I paid for a defected ring I felt so embarrassed when my wife told me what happen to the ring

Date of experience: October 6, 2022
New York
1 review
0 helpful votes
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Never received my order
October 6, 2022

Terrible service! Never received my order! Joancee ripped me off!

Date of experience: October 6, 2022
Florida
1 review
0 helpful votes
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Very beautiful jewel
October 6, 2022

I am so very pleased with my ring. I was a little nervous due to tye wait, but i realized that your jewelry is made to order. I will be ordering again. Awesome work!

Date of experience: October 5, 2022
Colorado
2 reviews
0 helpful votes
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Eeh
November 5, 2022
Updated review

Zero communication delivery took forever.
Had to use third and fourth party tracking in chinese.

Date of experience: October 5, 2022

Pretty easy so far
September 5, 2022
Previous review

Pretty easy so far.

Date of experience: September 5, 2022
Iowa
1 review
0 helpful votes
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Service sucks
October 5, 2022

I ordered a ring and I've requested you send me a shipping label to send it back and you have not responded and your service really sucks. You were three weeks before you even made contact and send a tracking number and the dam thing was in China. So I would never recommend you. Your a piss poor business to do business with.

Date of experience: October 5, 2022
Texas
1 review
0 helpful votes
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Olivia
October 5, 2022

It said it would have came in 7-12 business days but it took way longer than that. I am still very glad I got it bc I love the ring it is perfect for my one year anniversary present for my boyfriend.

Date of experience: October 5, 2022
Georgia
2 reviews
0 helpful votes
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Billing
November 4, 2022

There was a mix up at first related to billing. My card kept going through but no price was entered. That was a little shady, but I loved my product.

Date of experience: October 5, 2022
Texas
1 review
0 helpful votes
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Worth the wait
October 5, 2022

The ordering experience was easy. The website could not possibly give any justice to the beauty of this ring. Once you have it in your finger you are going to absolutely fall in love with it. I have gotten so many compliments on this ring. Be prepared because the shipping is a little slower but it is worth the wait. Ordering from this company has been a great experience.

Date of experience: October 5, 2022
Georgia
2 reviews
0 helpful votes
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Amazing
October 5, 2022

Ringer is even more beautiful up close and personal!

Date of experience: October 4, 2022
New York
1 review
0 helpful votes
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Rings are beautiful
October 4, 2022

The end product is just beautiful. The wait was longer than anticipated and was not clearly explained when order was placed. But I have to say they promised to rush order and the product did not disappoint. It is beautiful.
Thank you!

Date of experience: October 4, 2022
Indiana
2 reviews
0 helpful votes
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Overall we love our item and the website was easy to use, first time we ordered it instantly went to fraud detection. We got that handled and then proceeded to reorder and the site glitched and put in our order with no billing information. So then we had to order for a 3rd time and everything went smoothly. We selected the expedited shipping (3 business days) and paid $25 for it. My shipping information was released on the 17th and we didn't receive our item until the 27th. We were starting to worry but it finally showed up.

Date of experience: October 4, 2022
Virginia
1 review
0 helpful votes
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Wedding ring
October 4, 2022
Updated review

Take too long for to receive order. A whole month why. An product is ok could be better don't like what's online ‍.

Date of experience: October 4, 2022

Just stating hope I like it
July 27, 2022
Previous review

Just stating hope I like it.

Date of experience: July 27, 2022
Norway
1 review
0 helpful votes
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Not the size i ordered
November 3, 2022

The rings are both one size larger than what i ordered

Date of experience: October 4, 2022
Florida
2 reviews
0 helpful votes
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A beautiful ring!
October 4, 2022

It took awhile to be shipped out but once it was shipped it arrived in a timely manner. The ring is just beautiful and exactly what I was expecting. The packaging is amazing. I would buy again from this company and do recommend their jewelry.

Date of experience: October 4, 2022
Georgia
1 review
0 helpful votes
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Shipping
November 2, 2022

I ordered on 8/28, paid for 3 day expedited shipping. I didn't receive my order until 9/15.

Date of experience: October 3, 2022
Texas
1 review
0 helpful votes
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It was nice but a bit on the high end for the product.

Date of experience: October 3, 2022
Ohio
1 review
0 helpful votes
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Stunning quality!
October 2, 2022

I was nervous about getting my ring from overseas but it arrived today! It is beautiful and fits perfectly.

Date of experience: October 2, 2022
New York
1 review
0 helpful votes
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Gorgeous ring
October 2, 2022

The ring is absolutely stunning but shipping info should be more precise and more accurate.

Date of experience: October 2, 2022
North Carolina
2 reviews
0 helpful votes
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Shopping issues
November 1, 2022

For whatever reason the package was turned back. Joancee staff quickly corrected the problem though and the package then was delivered. They do beautiful work with their jewelry!

Date of experience: October 2, 2022
North Carolina
3 reviews
0 helpful votes
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Nice jewelry
October 2, 2022

Ordered a dragonfly pendant that I REALLY liked. Had been searching for the perfect "one" and this was as close to perfect as I have found! The ordering process was easy, and the item arrived in the time frame indicated.

Date of experience: October 2, 2022

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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