JibJabReviews 12,899

This site provides a variety of amusing content, but your level of interest in that will be subjective and based on your own taste.

I am reviewing this site purely in terms of their business conduct, which I found to be excellent. I am no longer interested in using this site, and unbeknownst to me, I had left it on auto-renewal on an annual basis. When I saw the charge come through, I submitted a cancellation and refund request on their online form. I received a refund within 5 MINUTES of submitting my request. Frankly, anything within a day would've been fine by me, and this was above and beyond.

In addition, when I went into my account profile, there was a clear option to disable auto-renewal, so I was able to do that to prevent further charges before I even received the refund.

I'm not interested in this site's content anymore, but their professional conduct in this matter has certainly made me willing to do business with them again in the future.

I hadn't been on the jibjab site in quite a while even though I pay the annual subscription fee. Just went to make some new cards and discovered, like many of the people on here, that I can't edit the head shape of my uploads. My old heads are still in there, nicely contoured, but the new ones look like potato blobs. Very, very disappointed. The videos themselves are still fun, but the interface is now terrible. I will be canceling my subscription.

This is a very deceiving offer. It says you could try it out for $1.99, but when you pay with Paypal, you get a shock that says you have to pay $18.00 per year! Shortly afterwards, I received an email from Paypal saying that I signed up for reoccurring payments forever! Paypal gave me directions on how to cancel this merchant and so I went in and clicked cancel. What was the $1.99 all about? This is a scam, so be careful and don't give your bank credit card, or you will be sorry. Paypal is the way to go, so you can control your reoccurring payments.

I've been using this site for years, to send funny videos to my friends and family. I don't ever recall paying $24 for the year! I don't usually write reviews, but this was just so dissapointing. The quality of the product is good, but the fee is outlandish. I absolutely understand that people need to make a living, and I'm all for that, but $24 is just plain greedy. How about partnering with other companies to buy advertising space on your popular website? I'm sure that Best Buy, Target, Walmat, and other retailers would gladly spend a few dollars. Or maybe do some product placement on the videos? It seems to me that companies would love to get their products advertised directly to consumers. Jib Jab would probably make more money doing that as opposed to taking advantage of loyal customers who are now searching for other websites with comprable services at a fair price.

Loved JibJab for years. Every holiday season I would make ecards and later order them on mugs and magnets as gifts for family. I logged in today to begin this year's shopping only to find that the site has deleted some of its key tools. It seems I can no longer modify the size/shape of a new head. The option to adjust the faces to the image you are using has also been removed. It is now impossible to create an image that doesn't look like a kindergarden craft. JibJab has lost my business. Currently searching for a JibJab alternative for this year's gifts...