JibJabReviews 12,899

Best customer service! I got help very fast. App is very fun. I open a claim on 24 December so I thought it would take long time to be fixed. Today is 26 and I got a satisfactory answer.

It was fun when i found time to send cards... but i don't spend a lot of time on my computer'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''

The quickest and most satisfying resolution of my problem!
They responded immediately and resolved the issue to my satisfaction.

He tenido un mal entendido, expuse mi problema ya que no tengo mucho conocimiento del idioma y me lo han resuelto al 100% positivamente.

I loved the JibJab creation I made for my grandchildren last Xmas --- easy to use, delightful! I later made an error in how I paid for the service/ JibJab overlooked my mistake and gave me a full refund. How's that for superb customer service!

I was billed for a year subscription that I had forgot I had. Contacted customer service and they very quickly refunded my money and cancelled the auto-renew. You may feel the utmost in confidence in a company that values customer service. A++ rating for them. In the future should I need this type of service I wouldn't hesitate to use Jib Jab.

Used JibJab for a host of company videos last year and didn't realize it was auto-renewal. This year I had a charge for auto-renewal and this were gracious enough to remove the charge. I will still come back, but am very grateful!

I I was worried because I had to leave a email about the problem I was having and I thought that it would never get answered. However the next day I got an email asking a question about the problem I was having I responded to the email right away and within hours the problem was fixed! Very happy with the customer service I received.

Most impressed by rapid return of inadvertent auto renewal fee when refund requested due to rare usage of site

Easy to do. Fun to make and send out. Nice variety. Love receiving these too. Makes everyone laugh, even Grandma.

Danielle was very helpful and attentive. Love the customer service support. Would recommend jibjab to anyone

Had problems using the site. Jib Jab replied very fast with great understanding towards my frustration. Keep up the great job!

I have been a subscriber for quite a while. Decided to take a break from it for a while. Unlike some subscription services, there was ZERO hassling or arm pulling and my request was fulfilled immediately! Thats my definition of good business practice and customer service! Very impressed!

I used JibJab for the first time because my child ordered without my knowledge. It was not something I would have done and there were some problems. JibJab stepped in and corrected my problem and I have to say they have a very caring support team and were very fast in their response.

As a senior citizen I did not make use of JibJab. They were kind enough to to cancel me out and refund my fee immediately. No hassles at all.

It is good to know you can send a request to a company and within a short period of time receive a very pro-active customer service response. This is what happened when I sent an online request to JibJab. I had a billing question that was addressed quickly and in a positive manner. Thank you, JibJab.

I had a charge to my checking account that I wasn't anticipating, and when I investigated, it was an auto-renewal by JibJab. I didn't believe I had set up auto-renew, and they made it very easy to request a refund online, cancel the subscription and delete my credit information. I am very pleased with their rapid response and good customer service.

JibJab is a great company. They resolved my issue immediately and were very determined that I was happy with the result

The ones I made brought laughter to those involved and those that viewed them
Thanks for the fun
May try again sometime