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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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California
1 review
0 helpful votes
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Exceptional fun!
August 2, 2016

I needed a quick way to sign a gift from 13 friends across 5 counties so I made a few jib jab videos showing the whole crew. The ladies in Barcelona were ecstatic! Thanks for bringjng some laughs to all of us,

Date of experience: July 30, 2016
Australia
1 review
0 helpful votes
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My nieces' birthday
August 1, 2016

After making 6 cards I marked them to send the day day and they did not arrive. I am sending them late (4 days) to see if they arrive now.

Date of experience: July 30, 2016
GB
1 review
0 helpful votes
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Great Fun
August 2, 2016

Instead of the Funky Pigeon type ecards we went with Jibjab and what a laugh
All my friends love it!

Date of experience: July 30, 2016
New Jersey
1 review
0 helpful votes
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Fast Service
August 2, 2016

Requested a refund for automatic billing and request was completed and deposited in 30 min.
Thanks!

Date of experience: July 29, 2016
New Jersey
1 review
0 helpful votes
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Made some and shared with my daughter's friend Lacy who recently passed away. My daughter and her friend singing I Got You Babe. Good memories to keep.

Date of experience: July 29, 2016
Australia
1 review
0 helpful votes
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Birthday
August 2, 2016

Found this site to be great fun both for the creator and for the recipient of the ecard look forward to more song choices
Cheers
Keep up the good work

Date of experience: July 29, 2016
GB
1 review
0 helpful votes
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Not satisfied with jibjab
July 31, 2016

I have sent about three jibjabs I made a couple of mistakes on the first two with the email address but I corrected this and I then sent three separate ones I have checked with the people concerned and they have not received them there email addresses are correct please advice thank you Hilda Smith

Date of experience: July 29, 2016
California
2 reviews
0 helpful votes
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Thank you
August 2, 2016

Love jib jab
Thank you for all your help.

Date of experience: July 29, 2016
Massachusetts
1 review
0 helpful votes
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So Much Fun
August 2, 2016

I just love this, I have had so many laughs and been able to share the laughs with friends and family!

Date of experience: July 29, 2016
New Jersey
1 review
0 helpful votes
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Hysterical!
May 5, 2021

I joined recently remembering the commercials that were advertising jib jab during last years Christmas holidays... I was familiar with jib jab from watching mostly satirical spoofs of politicians on the internet... great stuff! Happy that now you can personalize and create your own "cartoons"

Date of experience: July 29, 2016
New Jersey
1 review
0 helpful votes
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Disappointed in low amount of options. Where is "National Dog Day": August 26?
Why not include DOGust 1st: Universal birthday of rescued dogs!

Date of experience: July 29, 2016
New Jersey
1 review
0 helpful votes
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Expensive
August 1, 2016

I liked the result but $18 is expensive and I don't expect to renew

Date of experience: July 29, 2016
Arizona
1 review
0 helpful votes
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Very amusing
August 1, 2016

This kept me in stitches and I enjoyed sharing with friends and family!

Date of experience: July 29, 2016
Canada
1 review
0 helpful votes
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Downloaded the app on my Xperia z3 and when I try to upload a photo the app crashes every time. It would also be nice to have the option of buying one card with a one time fee instead of having to pay for a whole year.

Date of experience: July 29, 2016
GB
1 review
0 helpful votes
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Irish Dance for Friend's birthday
August 1, 2016

Put this together for a friend who is an Irish dancing teacher and she loved it!
Played it on a big screen at work for her which brought it to life even more -was very appropriate.
Did take a while to arrange and adjust each photo but all in all worked well.

Date of experience: July 29, 2016
Michigan
1 review
0 helpful votes
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We are going to incorporate JibJab into our social media efforts. It's great to see employees laughing throughout the day!

Date of experience: July 29, 2016
Portugal
2 reviews
0 helpful votes
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Problems with videos
July 31, 2016

Facebook rejects downloaded videos, informing that the contents belongs to third parties. I have to reapply several times to post my videos.

Date of experience: July 29, 2016
Ohio
1 review
0 helpful votes
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Great Cards
August 1, 2016

Very easy and quick to use, very enjoyable to receive (or at least that is what my grandkids tell me)

Date of experience: July 29, 2016
GB
1 review
0 helpful votes
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Poor sharing platform
July 31, 2016

Poor that you can only share to Facebook or email, not happy with the fact that I have been billed for the year straight off. Monthly payment would have been better as I would have cancelled

Date of experience: July 29, 2016
Canada
1 review
0 helpful votes
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So Fun
July 31, 2016

Always fun to create a new jib jab. I'd like to see more choices for videos though.

Date of experience: July 28, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA