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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I needed a quick way to sign a gift from 13 friends across 5 counties so I made a few jib jab videos showing the whole crew. The ladies in Barcelona were ecstatic! Thanks for bringjng some laughs to all of us,
After making 6 cards I marked them to send the day day and they did not arrive. I am sending them late (4 days) to see if they arrive now.
Requested a refund for automatic billing and request was completed and deposited in 30 min.
Thanks!
Made some and shared with my daughter's friend Lacy who recently passed away. My daughter and her friend singing I Got You Babe. Good memories to keep.
I have sent about three jibjabs I made a couple of mistakes on the first two with the email address but I corrected this and I then sent three separate ones I have checked with the people concerned and they have not received them there email addresses are correct please advice thank you Hilda Smith
I just love this, I have had so many laughs and been able to share the laughs with friends and family!
I joined recently remembering the commercials that were advertising jib jab during last years Christmas holidays... I was familiar with jib jab from watching mostly satirical spoofs of politicians on the internet... great stuff! Happy that now you can personalize and create your own "cartoons"
Disappointed in low amount of options. Where is "National Dog Day": August 26?
Why not include DOGust 1st: Universal birthday of rescued dogs!
I liked the result but $18 is expensive and I don't expect to renew
Downloaded the app on my Xperia z3 and when I try to upload a photo the app crashes every time. It would also be nice to have the option of buying one card with a one time fee instead of having to pay for a whole year.
Put this together for a friend who is an Irish dancing teacher and she loved it!
Played it on a big screen at work for her which brought it to life even more -was very appropriate.
Did take a while to arrange and adjust each photo but all in all worked well.
We are going to incorporate JibJab into our social media efforts. It's great to see employees laughing throughout the day!
Facebook rejects downloaded videos, informing that the contents belongs to third parties. I have to reapply several times to post my videos.
Very easy and quick to use, very enjoyable to receive (or at least that is what my grandkids tell me)
Poor that you can only share to Facebook or email, not happy with the fact that I have been billed for the year straight off. Monthly payment would have been better as I would have cancelled
Always fun to create a new jib jab. I'd like to see more choices for videos though.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

