JibJabReviews 12,899

Customer support & service is very quick & efficient. When I was no longer using Jibjab I had no problem cancelling my account & getting refund.

Love these guys... addressed any concerns immediately... would highly recommend. Great experience... not to mention very funny content... ya jib jab... Tom

Jib Jab is a dependable and trustworthy site - I have made so many friends and family laugh with the videos.
Always looking forward to see what is new!
Great job, JJ

I had a billing issue and it was handled immediately! I wish other companies (internet, phone, etc.) has the same level of customer service that JibJab does!

Excellent customer service! Associate kept in contact with me, and made sure I knew what I needed to supply to jib jab in order for my account to be cancelled. It wasnt because of the service nor the app that I cancelled.

My family member made one of the jibjab's without my permission. Although it was really cute I couldn't afford it. I emailed Jibjab and they were awesome three money was put right back in my account. Excellent people to work with. Thanks Jibjab

Na he's a good kid but he used my credit card to open a account in jibjab, they were very fast and fixed it for me.

Watch out! 1 year after you engage this company they will auto renew you for $18 and when you go to their site it's obvious that a request refund is up front. They know a percentage of people will simply overlook the charge. Chit holes!

JibJab cards are such a fun way to surprise friends & family by putting their faces into the action! What a great idea.

I had a problem logging into my account. I received timely responses to my issue. It was resolved quickly... awesome service!

Very friendly and kind I have never encounted such positive and helpful support. I am very pleased with the help I recieved

I had issues with the site and problems with my Christmas cards going out to all my friends and relatives. The folks at Jib jab listened and helped to rectify my issues and they stayed with it until I was Happy! You don't find this type of support everywhere. Thanks Jib Jab!

Jib Jab was fun while I used it, But I'd forgotten about it and didn't realize that and they charged my account again well it turns out that they reversed the charges and ended our relationship as a paying customer but I would highly recommend them they're a lot of fun

I had an issue with my account and the customer service team help me solve it fast and easily!

Thx!

I was charged for subscription to another year. I wasn't awae of it and once I got a notification, I cancelled my subscription and requested a refund. I found the way to request it very easily in the site and got an immediate respond. I was impressed from the great service I got! 10x!

I had an issue, mostly of my own making, which resulted in massive confusion for me between PayPal and JibJab! Along with the confusion, I got upset. When I contacted JibJab, their extremely patient and knowledgeable customer service representative led me through the steps I needed to correct the situation, calm my jangled nerves and return me to a happy customer!

To start, this website is amazing. Funny and Aton of fun. On top of that when I had a customer support question they respond fast and kind. Jib jabs is awsome

I enjoyed browsing your selection of e*cards & customizing one for a special occasion. The fee of $1.50 per card is fair & reasonable, though check to make sure you know about recurring membership charges.