JibJabReviews 12,899

I've enjoyed JibJab for an year, with its very nice animations. After one year, one automatic charge was done in my credit card. With a single e-mail, I requested the reimbursement and in less than 2 hours, my request was fulfilled and the money was back in my credit card. It shows that the company care about their customers. I truly recomend them. Best regards!

I am very pleased at the prompt response I received for Taylar. The instructions provided were right on and I (with not much technical experience) had no problem logging into my account. Thank you Taylar!

I contacted jibjab for customer service. Response time was excellent, and my issue was resolved right away.

I contacted JibJab regarding what I thought was double billing, but turned out that I two different accounts. JibJab Support was able to identify my problem and after checking with me for confirmation they cancelled one of my accounts and made a full refund on that membership. They were extremely easy to work with and were most efficient.

I've been a customer since 2012 and they could not have been more responsive to my refund. Thanks, jib-jab team.

Needed to tighten the financial belt and asked to unsubscribe from Jibjab, figuring I would have to jump thru hoops to do it. NO! Easy as pie - sent my request and was answered and acted on promptly. Thanks, Jibjab, I'll be back later cuz I love this site.

I love JibJab cards but was upset that some valentines i sent were delivered a week late. I contacted customer support by email and, within an hour, received a reply with gracious and generous compensation.

I used JibJab to send cute cards to relatives and friends. I did not use it for several months and realized that I had a yearly auto-renewing subscription. I notified them that this was not what I needed and they refunded my subscription $. Great service and I will use Jib Jab again when the need arises

Amusant, mais je n étais pas très assidue. Je garderai un bon souvenir malgré tout et vous remercie...

I was a bit frustrated with a charge that I was receiving from JibJab that I didn't understand. My customer service representative was so helpful in sorting out the situation that I walked away feeling very pleased with the overall experience. My appreciation for the company has improved dramatically!

I used Jibjab to make videos for a charity event and they were loved by all - great fun. I then sent a query to customer service and was helped out quickly and effectively. Highly recommended.

Had a very easy and professional experience due to understanding the situation and dealing with it accordingly.

The JibJab customer support team did a great job responding to and resolving a billing question with my account. I am very satisfied and pleased with both the product and the support.

Muy serios y dispuesto a ayudar.
Recomendables 100%
Hubo un error con un compra y me devolvieron el importe. Gracias

I like the JibJab product and appreciate the customer service follow-up which was prompt, professional, and very helpful. I would return again for another purchase.

Really enjoyed viewing, customizing and sending the JibJab e-cards. Had and got a lot of laughs from them. Thanks JibJab

Grrreat! Im very excited to get to use JibJab again. I was frustrated and Didnt know how to resolve my issue. Turns out it was my own boo-boo but regardless the support team resolved it and I appreciate their hard work and effort tremendously. Thank you team

The service is great. I think AT & T and hundreds of other companies should take lessons from you on service

The biggest short fall for me was not having the room to leave personalized messages

The system didnt reconize my request, but customer service resolve my issue good and fast. Thank you