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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I was unable to get three 'heads' The option was to have four with head repeated. That wasn't acceptable.
Fun. A little frustrating getting the mouth in the right place. Might improve with practice.
Laughter and delight making funny videos with my teens and nieces, Thanksgiving was never so fun as the silly videos of us as pilgrims. Hahaha!
While many might see this as "lame" or "square" it's actually rather fun. This unique little website takes all of the hard work out of making wonderfully enjoyable videos & pix that feature the faces of your family & friends in themed situations (& there's lots to choose from). It's inexpensive (a big plus) & requires no computer skills other than finding a suitable picture you want from your collection(s) & uploading it into their editor, which is also dirt simple to use. In fact, the most difficult aspect of making a video is probably selecting which face to go on which particular character's body. I highly recommend this. Trust me, after you've made your first video, you will want to make more.
It's been wonderful to make people laugh. My gallery of heads includes my grandkids, a dog, and even the dearly departed. Thanks for making it so easy and fun.
I love these but will not extend membership next year unless new holiday dance videos are created.
Christmas, Holiday, and Birthday wishes were a blast!
The ones I selected were fun, had music and brought laughs to those whose pictures were used. However, there weren't many of the clean humored and musical selections, especially for Christmas.
I wanted to edit my video before sending but couldn't find a way to do this.
Apart from that, all was good.
It is so easy to order,, and the delivery was right on time. I put it on facebook and everyone loved it. A Christmas card for everyone!
Me, family, friends love love love the app, one constructive comment, please add more video selections with more soulful songs, classical, country too. Thank you!
I was unaware that i bought a year subscription when it clearly stated that it was under $2 for a months use. Additional to that if i had not cancelled jib jab would continue to charge me $18 ongoing until i cancel. Not very clear with terms and conditions. Almost felt conned. But as my kid enjoyed it so much i gave rating 2 rather than a 0!
Easy to create pictures, but disappointed my friend could not get the clip to open.
I sent out two cards, and both recipients LOVED them. The cards are very clever. Glad they were so happy with them.
I just love jib jab. Find it easy to use ( on the pc, still figuring out the app)
Love creating these hilarious cards and our friends love seeing these, too.
I love JibJab and created two little videos but no matter how hard I tried to share them it would not go on my FB.
Had a lot of fun with friends that never saw this before.
I have latest adobe flash but when I start the get to the stage following number of people the oblong screen remains white. Not happy at all i have used jib jab for several years now without priblems until now.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members