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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I haven't always been able to find what I need for the subject I want. How about something that uses two or three faces. I can't come up with that many. There is me, my son and my dog Molly. There are more subjects you could have. How about moving to a new house or moving away? Maybe a new job or different occupations?
Very disappointed with the selection of Christmas ecards. The selection is more or less the same as last year.!
It's probably me but I am having trouble with two things. I can't see my photos when I access my personal photos on my iPad. They flash then become grey squares. I also have trouble with the moving mouths. They end up looking like black bars or moustaches. Is that supposed to happen?
Im going to get fired for all these videos I'm making of my coworkers!
I thought I could purchase 1 month but it would not show the amount I was paying until after check out. I found out I paid $18 for 1 year when I only wanted to use jib jab one time. Very disappointed and no response to my concern.
Not sure what I'm doing wrong except for the fact that I'm not very pleased with this don't know if I can help you out or not I don't know if it's me or if it's the website don't know
Im going through a serious illness and have brought laugh out loud greetings to my friends and family.
The only reason i gave you 4 is because I do not need innappropriate or dirty movements. ----cross the line on many options I cant use.
Thank You! I love the dances the best.
I need more thank you selections.
Seems like there used to be a better and more funny variety of the greetings that you insert yourself and friends photos into and less of the pre made cartoons...
Easy to use and funny every time. We even use our dogs face!
Email issues... Most of the people I have sent jib jab to have not seen them because they are going to their junk mail. Kind of defeats the purpose if I send somebody a jib jab and then I have to call them and ask them to check their junk mail. The other problem I seem to have is previewing the videos before I start working on a project. I was able to do it once but I have been able to do it since, so that part is not very intuitive. Other than that the videos are very creative and enjoyable.
Have sent animated card to family and friends and have received favourable responses. Would have preferred a different payment program, perhaps a scale of amount for cards used matched to amount charged.
I so much enjoyed making my family and friends laugh, everyone loved the videos, so did I. Especially making them. I recommend this to everyone. Loads of fun.
I love it, although some of the videos are a little adult rated. I wish they were in a different area, but for the most part. I am on it every day!
I really enjoyed making those zany videos with Christmas songs and the people I sent them to did also.
I recently started making JibJab videos, & I can't believe how easy and fun it was!
Can't believe I didn't find it sooner!
My videos are Hysterical!
Thanks JibJab!
Good fun. My 11 year old grandson and I loaded up the Christmas memes and had a very good laugh deciding which ones to use. The process itself was as much fun as the result. Not difficult - even a granny can do it.
Enjoying the holiday ones! Having fun composing and sharing with family. They get a kick out of them.
I originally bought a subscription to your site to make a video of my students for our Christmas party. These videos turned out so great that I decided to have fun with my guests at a couple of Christmas parties. Everyone loved the animations and had a great time with them.
I have been using Jib Jab ever since its arrival but some how this year I lost my subscription, so I have subscribed again. I am very happy with the program, it has so many cards to choose from and is so easy to use. The service is great, you have never missed sending any of my cards on time & my friends tell me they really love receiving them. So please keep up the good work... Daphne..
to expensive and hard to follow and not enough variety.... a total scam and waste of money!!
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

