JibJabReviews 12,899

Fantastic service, in less than 24 hours my request for a refund was processed. No hassles, no long form to fill out. Thank you, best service from an online game/program. Sue G.

My experience with customer service was one of the best. They were prompt, courteous, and took care of my concern with one email.

I had a misunderstanding and called customer service. I was treated courteously and the representative was efficient and my mistake was corrected in minutes!
I so appreciate their care. So many are short and impatient with we older folks.

They went above and beyond on my request and I couldnt be happier. What a great customer focused brand. I will be back!

I signed up thinking I would be billed $1.50/month but instead was billed $18 for the year and it was set to auto-renew each year.
I put a support ticket in requesting a refund and cancellation of auto-renew and they did it the next day!
Based on that, I may just sign up again!

At 92 my brain takes a year to catch up. So when I reviewed my 2017 expenses recently I discovered I had set up 3 JIBJAB accounts. Dumb!. But within 1 week JibJab had reconciled my errors and closed 2 accounts: and refunded the charges. Can't ask for better service than that.

I tried out Jib Jab for 30 days but then realized that I wasn't using it much and for various other reasons needed to cancel. Once I put in my cancellation notice they responded very quickly, within a few hours, and refunded my payment with no questions asked. Very pleased with this company!

Customer service was very fast and overall I'm very please with outcome of the situation that was at hand. They were very professional and got my issue taken care of faster then expected. Thank you Jabber Team!

I Signed in to JibJab as we always get JibJab cards
From our son for birthdays etc. They are so funny and I've saved most of them so thought I would give it a try. Well I wasnt successful as the recipient did not receive it. I was very disappointed as I love that app. Maybe I'll try again if they add a small tutorial stating the steps to follow.

Only used a few times and requested refund... fast & friendly... no hassles. Very appreciated to receive good service.

I am seventy years old and still young at heart. It would have been nice to find someone my age. No such luck! Too Bad, So Sad...

JibJabs are fun to send. And we always get a happy response. The company has good customer service :)

Danielle resolved my issue quickly and jibjabs follow up was proficient and professional. I would recommend their site to anyone

I created a fun card for my father for Fathers Day. When I realized I chose the wrong payment option, I reached out to the customer support team and they fixed the problem immediately!

The products JibJab provide are fun and very cool. But even more importantly their customer service is great too. I emailed a report of a problem I was having and got a response next day. They followed up and my issue was quickly and easily fixed. Many other companies would have ignored the email but JibJab was very responsive and polite.
I'm a very happy customer.

A mistake was made re billing. When I inquired about it, the issue was resolved courteously and with no hassles. Thanks, Danielle at jib jab.

Such a fun sight to use, and the ecards are sure to make recipients smile. They are easy to make, the membership for a year is very affordable, and the customer service for the site is efficient, friendly, and eager to solve customer issues above and beyond.

I have used JibJab cards for many holidays and birthdays over the years. They could be personalized with a note which I liked.

I didnt realize I had auto renewal! When I noticed the $ coming out of my account I contacted JibJab and asked for a refund! They responded positively within a few days!