JibJabReviews 12,899

Положительно:
Хороший сервис, все работает отлично)
Прекрасная тех. поддержка, отвечают быстро и оперативно решают проблемы.

Недостатки:
Нет возможности скачать видео, будьте к этому готовы.

I created a 2nd account by accident and they were more then helpful resolving my mistake. Pleasure doing business with them.

I wanted a refund as IT AUTO CHARGED MY ACCOUNT. Fast efficient friendly service and full refund. It was a very easy transaction with no hassles and heard back from them within a few hours.

Heather sorted my query in a very fast, friendly and efficient manner.

Very impressive customer service.

What a fantastic experience! I cannot say any better, I was really well looked after and super quick too! Thankyou!

The team were fantastic in their responses to my questions. I thought i only paid for one month but i paid for twelve and they reimbursed me straight away! Will definitely use again!

I love JibJab and have used it for a few years, but I have had to stop my subscription now and the support team where so helpful when I realised I had not cancelled it and was charged for another year. They sorted out a refund for me and were really efficient.

My account automatically renewed for $18. To be honest, I totally forgot I had one. Their site made it very easy to find how to cancel as well as request a refund. I got an email the next day and it was all taken care of. I wish all my customer service experiences went that smoothly!

It was fast and easy to resolve my problem with the automatic renewal. I was expecting more difficulty, Heather was great.

Had a problem and asked Jib Jab for help. Customer service representative Heather jmped on solving the problem while keeping me informed and arrived at a solution in no time. Thanks Jib Jab and Heather for your help.

Used this platform to send funny e-cards for over three years now! Always new content right around the birthdays and holidays. Also appreciate their customer service and response time. Impeccable!

It was not hard to find the buttons/pages to stop my auto renew. Some other companies put up a wall so you almost give up and hand over your money in frustration. I will use jib-jab again simply because they are cool about business and are straight forward.

The "JibJab" app., although a very nice app., was just not what I was looking for, so I requested a refund. I simply e-mailed the address on their site & within 10 minutes I had a response & in another 5, my money was refunded. Just like that! INCREDIBLE Customer Service! Shout out to Heather for all her help. Thank You

Enjoyed using the app to send cards to friend and when I needed help customer service was quick and helpful.

The site was both entertaining and easy to use. It also had a good variety of "scenes" to choose from. The price is more than reasonable and the customer support was top notch!

In 2018, I was billed for a yearly use of the Jib Jab system of a nominal amount. In the midst of a move from Florida to New Jersey, I didn't respond to the billing and just let it go. 2019 billing I had no such problem in "ringing them up". The staff quickly responded to my inquiry and gave me a debit for the yearly 2019 usage. Thanks Jib Jab

Enjoyed the single card and was looking forward to using it several more times during the year but was unable to easily create another card without getting charged all over again... in the end, company very responsive and issued me a refund... once it is easier to use, I will probably try again...

Had a billing issue, and it was resolved same day! Larger corporations should learn from this. Thanks for treating the customer right!

Appreciate the follow through by customer support, very responsive! Not often happens with this ease.