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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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New York
1 review
0 helpful votes
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FUN
February 22, 2017

IT WAS EASY AND HAD A GOOD RESULT! I DIDN'T THINK IT WOULD BE BUT ALSO I HAVE NOT RECEIVED ANY NEW OFFERS OR SUGGESTIONS SINCE I STARTED MY ACCOUNT!

Date of experience: February 20, 2017
Missouri
1 review
0 helpful votes
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Nice novelty for a moment.
February 22, 2017

After the 1st couple, the $18 annual charge is too much for the service. Really a 100 character minimum? Again, too much :)

Date of experience: February 20, 2017
Illinois
1 review
0 helpful votes
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Fun for the sender
February 22, 2017

It's possible that I enjoyed the process of selecting and then creating the card as much, if not more then, then the recipient did when they experienced the card.

Date of experience: February 20, 2017
Colorado
1 review
0 helpful votes
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My young adult son loved it!
February 22, 2017

I put my son's face into a rapper video and he thought it was hilarious; he said mom, I didn't think that was your type of music. I told him, hey, it isn't, but it was fun to play with that genre for your birthday!

Date of experience: February 20, 2017
Georgia
1 review
0 helpful votes
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Valentine's Day Surprise
February 22, 2017

I was able to send 2 weeks worth of daily jibjab songs to my husband of 45 years. They arrived on time every day abd he was very pleased.

Date of experience: February 20, 2017
Canada
1 review
0 helpful votes
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Stuff
February 22, 2017

Its good but their reviews require at least a hundred characters which seems a bit excessive but who am I to argue.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Valentines card was a big hit
February 22, 2017

Wifee loved it! "I got you babe turned out to be one of her favorite songs ever. Super easy to create.

Date of experience: February 20, 2017
Texas
2 reviews
0 helpful votes
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Good job
February 22, 2017

Everyone liked the videos the chicken dance and you're the one that I want were the overall favorites

Date of experience: February 20, 2017
Alabama
1 review
0 helpful votes
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A little unsatisfied...
February 22, 2017

I did a fun one with your granddaughters with "walking on Sunshine". They absolutely loved it and howled with laughter! Since then, I haven't found any that I like for anyone, particularly for the kids?

Date of experience: February 20, 2017
Nevada
1 review
0 helpful votes
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Great Fun!
February 22, 2017

Easy to use the website. Works well, as long as I have good photos!
People love receiving these -- makes them laugh, smile --- very 'feel good'!
And the personalization is the best part of it!

Date of experience: February 20, 2017
Washington
1 review
0 helpful votes
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ECard for Valentine's Day
February 22, 2017

I created a Valentine's Day eCard for my wife. It was super easy and it was a big hit. Thanks, JibJab!

Date of experience: February 20, 2017
Indiana
2 reviews
0 helpful votes
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So-so
February 22, 2017

So-so. Too hard to figure out sometimes. Don't know which ones sing and which ones do not. Too costly also.

Date of experience: February 20, 2017
Arizona
1 review
0 helpful votes
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So much fun!
February 22, 2017

I have so enjoyed creating clips and sending them to friends. We all had a lot of laughs from it. I am always looking for new things to do with it.

Date of experience: February 20, 2017
Nebraska
1 review
0 helpful votes
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Ultimate fum
February 22, 2017

So far it is great.As long as they continue to ad new material I will continue to be a member. If they don't, it isn't worth having more than 6 months.

Date of experience: February 20, 2017
Australia
2 reviews
0 helpful votes
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Glenn thomas
February 22, 2017

It is not as easy to use nor as easy for the recipient to open up, I don't like the new system, never know how many times I have to click on the use of the sign saying click here, the old way was the easiest to use

Date of experience: February 20, 2017
District of Columbia
1 review
0 helpful votes
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Such good, honest fun...
February 22, 2017

Made valentines for different couples in our family... and every one just had a real good laugh. Really enjoyed the, m

Date of experience: February 20, 2017
Ohio
1 review
0 helpful votes
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Shelby and Clair as Sonny ad Sher
February 22, 2017

It was a Blast to make our family laugh at our Video. So Funny,, Everyone enjoyed it also// I got you Babe was a song from our past but for sure a favorite. I hope everyone will get JIB JAB and have Fun Life is short so laugh at yourselfs. Feels Good!

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Double cost
February 22, 2017

I like your service and understand why there is a cost, but I was unhappy that you charge a subscription as well as a cost for downloading a video. In my opinion, you should only charge for one of these. Either free downloads with subscription or charge per download with no subscription. If that was the case, I would give you 5 stars.

Date of experience: February 20, 2017
Washington
1 review
0 helpful votes
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Creating the cards is really fun.
February 22, 2017

I really enjoy making the cards and think the price is fair for a full year. However, I wish it had had more options. I'm hoping a ton of new content arrives over the year as I may not renew otherwise.

Date of experience: February 20, 2017
Switzerland
1 review
0 helpful votes
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Extremely fun to create and receive!
February 22, 2017

I spent hours trying to find an ecard site that would say something personal and make people laugh. Then I found JibJab! With easy quick steps I can personalize my card with real photo and send straight away! You don't need to go anywhere else! This is the best site and recipients love it!

Date of experience: February 20, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA