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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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IT WAS EASY AND HAD A GOOD RESULT! I DIDN'T THINK IT WOULD BE BUT ALSO I HAVE NOT RECEIVED ANY NEW OFFERS OR SUGGESTIONS SINCE I STARTED MY ACCOUNT!
After the 1st couple, the $18 annual charge is too much for the service. Really a 100 character minimum? Again, too much :)
It's possible that I enjoyed the process of selecting and then creating the card as much, if not more then, then the recipient did when they experienced the card.
I put my son's face into a rapper video and he thought it was hilarious; he said mom, I didn't think that was your type of music. I told him, hey, it isn't, but it was fun to play with that genre for your birthday!
I was able to send 2 weeks worth of daily jibjab songs to my husband of 45 years. They arrived on time every day abd he was very pleased.
Its good but their reviews require at least a hundred characters which seems a bit excessive but who am I to argue.
Wifee loved it! "I got you babe turned out to be one of her favorite songs ever. Super easy to create.
I did a fun one with your granddaughters with "walking on Sunshine". They absolutely loved it and howled with laughter! Since then, I haven't found any that I like for anyone, particularly for the kids?
Easy to use the website. Works well, as long as I have good photos!
People love receiving these -- makes them laugh, smile --- very 'feel good'!
And the personalization is the best part of it!
I created a Valentine's Day eCard for my wife. It was super easy and it was a big hit. Thanks, JibJab!
I have so enjoyed creating clips and sending them to friends. We all had a lot of laughs from it. I am always looking for new things to do with it.
So far it is great.As long as they continue to ad new material I will continue to be a member. If they don't, it isn't worth having more than 6 months.
It is not as easy to use nor as easy for the recipient to open up, I don't like the new system, never know how many times I have to click on the use of the sign saying click here, the old way was the easiest to use
Made valentines for different couples in our family... and every one just had a real good laugh. Really enjoyed the, m
It was a Blast to make our family laugh at our Video. So Funny,, Everyone enjoyed it also// I got you Babe was a song from our past but for sure a favorite. I hope everyone will get JIB JAB and have Fun Life is short so laugh at yourselfs. Feels Good!
I like your service and understand why there is a cost, but I was unhappy that you charge a subscription as well as a cost for downloading a video. In my opinion, you should only charge for one of these. Either free downloads with subscription or charge per download with no subscription. If that was the case, I would give you 5 stars.
I really enjoy making the cards and think the price is fair for a full year. However, I wish it had had more options. I'm hoping a ton of new content arrives over the year as I may not renew otherwise.
I spent hours trying to find an ecard site that would say something personal and make people laugh. Then I found JibJab! With easy quick steps I can personalize my card with real photo and send straight away! You don't need to go anywhere else! This is the best site and recipients love it!
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

