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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Overall good but assembling card is a little tricky, less than intuitive. Often when you go back a step, you lose what you've done. And it's a bit expensive. But the cards are cute.
It was funny and he liked it, but not quite what I was looking for... you need something where you can put just a female's face for a cute valentine (for a guy she's dating or a close guy friend... NOT a declared love) or where it can be a combo of the two.
Great fun way to send an ecard. I am getting better at putting the faces together now. Would like to know how to delete my cropped photos as they all seem to be saved which can get confusing. Easy sight to use.
The site is good. I do not like the fact that monthly subscription is the only option. I do no send enough of such cards for that; for me a pay-as-you-go option would bring me back.
I tried several times to position the photo heads properly... only somewhat successful once. I kept going and failing to put in other photo heads in the double photo spots. It got so annoying that I want my $ 18.00. Please!
The website was very easy to navigate and we had several hilarious options to choose from. Enjoyed every minute of the experience.
Easy to create and my wife absolutely loved her Valentine Surprise and showed it to everyone...
Everyone loved getting these personalized cards! I can't wait till there are more choices to pick from.
Was easy to do and there was a good selection of options to choose from. End product was really funny.
Very passionate about their company. Quick response! Amazing customer service! Thank you and God Bless!
Can't say more the excellent product easy too use recommended to my friends. And hope to see more. Maybe it would be great too add more dances cards gif etc etc
Love the app I made several videos n even a valentine for wife she loved it more than flowers my grandkids couldn't stop. Laughing
Made two videos for Valentines Day, and gave friends and family a smile. Used the classic 80's Aha one for my hubby and turned my daughter and her boyfriend into John Travolta and Olivia Newton John.
I use Jib Jab as a reward for good behavior. If you have a web cam on your computer it makes it super fun and easy!
It's cute and all, but to use it they charge a upfront fee for a year. You agree to that, then they charge you another $1.99 to be able to give the card you created to the person you made it for. So if you're not a frequent user, you just spent $22.00 for a cute card that was looked at once. I think I would have been better off with a Starbucks gift card!
I made my girlfriends day with my card from JibJab. She lives 100 miles away so we decided not to try to get together for Valentines Day dinner since it was on Tuesday.
My Jib Jab card made both of us smile!
This site is great! Quick, good variety, inexpensive My new card factory that I'll be using for every occasion I can!
Need more choices not every man is married to a woman. Not every white man is with a whites woman. Diversify, change it up.
Made a Valentine that my wife LOVED - cute, funny and easy to do - didn't really want to join but it was worth it
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

