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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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New Jersey
1 review
0 helpful votes
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Everyone loved them but some couldn't get them to play on their phone. I really liked the videos and had a hard time choosing one. Is there a way to preview the finished video before sending it? If so I couldn't find it.

Date of experience: February 20, 2017
Michigan
1 review
0 helpful votes
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Jibbed and jabbed
February 22, 2017

Great eCard to send to a retiring secretary at my school! It made the rounds on facebook and everyone really liked it!

Date of experience: February 20, 2017
Ohio
1 review
0 helpful votes
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Don
February 22, 2017

So far it's been a great experience--Quick, easy and fun... However, I would like to see more video choices.

Date of experience: February 20, 2017
New York
1 review
0 helpful votes
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Fun
February 22, 2017

I really like the job jab videos they are great but I don't like having to pay for a full year on auto renewal. I would rather pay per video. I just dont think I will use it. I wish you had better payment options.

Date of experience: February 20, 2017
Texas
2 reviews
0 helpful votes
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Fun Fun fun and fast
February 22, 2017

For us who's life is so busy we can get distracted this makes it simple and fast to create fun unique web based cards to give to family and friends.

Date of experience: February 20, 2017
Arizona
1 review
0 helpful votes
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Help
February 22, 2017

Would like to expand picture selections, but don't know how! Maybe this is a help section, please refer me to it!

Date of experience: February 20, 2017
North Carolina
1 review
0 helpful votes
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E-Card
February 22, 2017

This is too expensive This is too expensive This is too expensive This is too expensive This is too expensive

Date of experience: February 20, 2017
Oklahoma
1 review
0 helpful votes
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JibJab was a FlibFlab
February 22, 2017

Wanted so badly to make a card for Valentines and Birthdays... put $20 on the account and the next page says "try again later"
This was a 3 day process, can't it be easier than this... Gezzzzz?!

Date of experience: February 20, 2017
AE
1 review
0 helpful votes
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I got you babe
February 22, 2017

It was easy and fun to make the video. Our friends found it funny and it reflected our sense of humor perfectly.

Date of experience: February 20, 2017
Missouri
1 review
0 helpful votes
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JibJab is fun.
February 22, 2017

I always like new content so keep creating new stuff. So far, I've enjoyed my JibJab access. Keep up the fun work.

Date of experience: February 20, 2017
Texas
1 review
0 helpful votes
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I was luckily able to edit them myself on my editing program, but the timing of the singing and mouth movement becomes off after the video is downloaded.

Date of experience: February 20, 2017
Texas
1 review
0 helpful votes
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Hilarious
February 22, 2017

My boyfriend absolutely loved the cards I sent him, I cant wait to send more!
There were so many selections and occasions.

Date of experience: February 20, 2017
Mexico
1 review
0 helpful votes
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Downloads are charged extra!
February 22, 2017

I am disappointed to see that you charge extra for each download. I will cancel my subscription because of that.

Date of experience: February 20, 2017
Sweden
1 review
0 helpful votes
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Expensive half-fun
February 22, 2017

Bought it, but it was a one-time experience for 18, which I think is to expensive. It was valentines day, guess my wallet just feels less important during this date.

Date of experience: February 20, 2017
Australia
1 review
0 helpful votes
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Doesn't work
February 22, 2017

Doesn't work. To much fiddling around. Should be easy to do and create.It won't upload what I've done, its shows you generic one. Just rediculous.

Date of experience: February 20, 2017
New Jersey
1 review
0 helpful votes
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I Am Addicted
February 22, 2017

The best website. It is addicting. I hope the selections keep
Growing and growing.
Is Lady Gaga in our future?

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Mood Lifter
February 22, 2017

I made two cards for Valentine's day. They both made me laugh. As enjoyable to create as to receive.

Date of experience: February 20, 2017
Texas
1 review
0 helpful votes
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LOVE IT!
February 22, 2017

The dances are just way too cute. Everyone needs a good laugh these days. Jib jab provies just that!

Date of experience: February 20, 2017
GB
1 review
0 helpful votes
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JibJaberwocky
February 22, 2017

Good times. Good times Very good times. Very good times Very, very good times. Very, very good times

Date of experience: February 20, 2017
Pennsylvania
2 reviews
0 helpful votes
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Too much time on my Hands
February 22, 2017

Made cards for everyone never laughed so much and made so many others do the same if I have your photo your getting on!

Date of experience: February 20, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA