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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Everyone loved them but some couldn't get them to play on their phone. I really liked the videos and had a hard time choosing one. Is there a way to preview the finished video before sending it? If so I couldn't find it.
Great eCard to send to a retiring secretary at my school! It made the rounds on facebook and everyone really liked it!
I really like the job jab videos they are great but I don't like having to pay for a full year on auto renewal. I would rather pay per video. I just dont think I will use it. I wish you had better payment options.
For us who's life is so busy we can get distracted this makes it simple and fast to create fun unique web based cards to give to family and friends.
Wanted so badly to make a card for Valentines and Birthdays... put $20 on the account and the next page says "try again later"
This was a 3 day process, can't it be easier than this... Gezzzzz?!
It was easy and fun to make the video. Our friends found it funny and it reflected our sense of humor perfectly.
I always like new content so keep creating new stuff. So far, I've enjoyed my JibJab access. Keep up the fun work.
I was luckily able to edit them myself on my editing program, but the timing of the singing and mouth movement becomes off after the video is downloaded.
I am disappointed to see that you charge extra for each download. I will cancel my subscription because of that.
Bought it, but it was a one-time experience for 18, which I think is to expensive. It was valentines day, guess my wallet just feels less important during this date.
Doesn't work. To much fiddling around. Should be easy to do and create.It won't upload what I've done, its shows you generic one. Just rediculous.
The best website. It is addicting. I hope the selections keep
Growing and growing.
Is Lady Gaga in our future?
I made two cards for Valentine's day. They both made me laugh. As enjoyable to create as to receive.
Good times. Good times Very good times. Very good times Very, very good times. Very, very good times
Made cards for everyone never laughed so much and made so many others do the same if I have your photo your getting on!
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

